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Screen name change not working

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  • Message 1. Posted by CherieFan (U13439370) on Wednesday, 30th September 2009 permalink

    Hi - I tried to change my screen name, as it's not appropriate for this year, but no matter how many times I try, it won't change. What's the problem?

    complain

  • Message 2. Posted by disco bunny (U12791625) on Wednesday, 30th September 2009 permalink

    Hello CherieFan, I've just changed my name from 'jazz-hans' to 'jazz-hands' just to see if it works.

    Are you saving the change? (Button at the bottom of the 'settings' page.)

    smiley - ok

    complain

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  • Message 3. Posted by disco bunny (U12791625) on Wednesday, 30th September 2009 permalink

    Ooh, it says 'jazz-hands' in the top right hand corner of my screen but my message says 'jazz-hans'.

    So I'm doing another post to check.

    And I'm pretty sure that it won't work!!

    smiley - smiley

    complain

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  • Message 4. Posted by CherieFan (U13439370) on Wednesday, 30th September 2009 permalink

    So it's not just me then... broken for everyone!

    complain

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  • Message 5. Posted by bigjive (U14148412) on Sunday, 4th October 2009 permalink

    I tried to change mine too. It's not working for me either smiley - huh
    Will one of the mods people be fixing this or is it totally broken?

    complain

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  • Message 6. Posted by disco bunny (U12791625) on Sunday, 4th October 2009 permalink

    The Host has told the computer bods.

    smiley - ok

    complain

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  • Message 7. Posted by Winklebird LT (U14108651) on Sunday, 4th October 2009 permalink

    I've finally managed to change minesmiley - somersault

    If you managed to reregister from last year, then go into the 'My Dicussions' bit and click on a discussion from last year. This will take you onto last years boards. At the top, next to your name, it says 'change this' , click on this and you can change your name. (It's a bit diff to see on the purple background!)

    If you couldn't reregister from last year (like mesmiley - cross), then you need to search around til you find a poster who was about last year and click on one of their discussions.

    Hope this helps.

    Winklebird
    XX

    complain

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  • Message 8. Posted by disco bunny (U12791625) on Sunday, 4th October 2009 permalink

    Well done Winklebird.

    I don't understand how clicking on someone else's discussion list enabled you to change your name though.

    smiley - huh

    complain

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  • Message 9. Posted by Winklebird LT (U14108651) on Sunday, 4th October 2009 permalink

    Nor me!!!

    But it worked so I'm not complainingsmiley - biggrin

    complain

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  • Message 10. Posted by disco bunny (U12791625) on Sunday, 4th October 2009 permalink

    But what did you do Winky?

    You found someone who reregistered from last year, you clicked on their discussion list and then...........

    smiley - huh

    complain

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  • Message 11. Posted by Winklebird LT (U14108651) on Sunday, 4th October 2009 permalink

    OK......Try this link

    www.bbc.co.uk/dna/st...

    Click on where it says 'change this' (at the top, next to your name)

    Then retype your name as you wish it to appear, in the 'change your nickname' bit, then click on 'save changes'

    Hope I've explained it better this time

    Winkle
    XX

    complain

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  • Message 12. Posted by disco bunny (U12791625) on Sunday, 4th October 2009 permalink

    Ah, thanks Winky, there's the old board, all faded. smiley - laugh

    That's a clever way round it.

    smiley - ok

    complain

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  • Message 13. Posted by disco bunny (U12791625) on Monday, 5th October 2009 permalink

    Bravo Winklebird**LT**!!!!!!!!!!!

    I have changed my name a little because there is a newbie called 'Jazz-Hands' - it will make us a little bit different.

    smiley - ok smiley - cake smiley - bubbly

    complain

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  • Message 14. Posted by DancingBunnie (U14163058) on Monday, 5th October 2009 permalink

    I'm new this year and I've tried changing my name already. I've just gone through the process of deleting my membership and setting it up from scratch again, because although I was clicking on the "save changes" at the bottom of the screen it still wasn't working.

    complain

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  • Message 15. Posted by DancingBunnie (U14163058) on Monday, 5th October 2009 permalink

    oh whoops, that's annoying, now I've been placed on the moderating list as the computer thinks I'm new and not posted yet. And I can't access any of my previous posts under my old name..............smiley - sadface

    complain

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  • Message 16. Posted by tompsHB (U14144187) on Tuesday, 6th October 2009 permalink

    Nothing on here is user friendly !!

    I was posting this morning and left the computer for a couple of hours. When I got back, my user name and my discussions had disappeared. Turned off, turned on again...... still no me !!!
    It took me almost 2 hours to sort it and eventually had to change my password.
    Not very helpful when the BBC send you a link to change your password that doesn't actually work !

    Perhaps I had been blackballed smiley - biggrin

    complain

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  • Message 17. Posted by disco bunny (U12791625) on Tuesday, 6th October 2009 permalink

    Nothing on here is user friendly !!


    It's pants isn't it?

    (Sorry Hosts. Not your doing though is it?)

    smiley - biggrin

    complain

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  • Message 18. Posted by MonkeyBoyIDG (U13463680) on Wednesday, 7th October 2009 permalink

    Hi Everyone,
    We're sorry if you are still having problems changing your name.
    The problem within the system has been identified by our technical team, but it will take a little while to impliment changes.

    For pre-existing users of other BBC boards, not new to BBC Message Boards through Strictly 09 in the last two months, then there is a work around to try, if you use this link;

    www.bbc.co.uk/dna/st...

    Click on where it says 'change this' (at the top, next to your name) Then retype your name as you wish it to appear, in the 'change your nickname' bit, then click on 'save changes'

    We hope to announce how to change this once the fix has been made.
    Best wishes,
    Strictly Host Ian

    This is a reply to this message.

  • Message 19. Posted by Winklebird LT (U14108651) on Thursday, 8th October 2009 permalink

    For pre-existing users of other BBC boards, not new to BBC Message Boards through Strictly 09 in the last two months, then there is a work around to try, if you use this link;


    Actually, this works for new members too smiley - tongueout
    I know, cos I've done it.

    Winkle
    XX

    complain

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  • Message 20. Posted by disco bunny (U12791625) on Thursday, 8th October 2009 permalink

    Yes Hosts, Winkle really is the expert on this subject.

    smiley - tickle

    complain

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  • Message 21. Posted by MonkeyBoyIDG (U13463680) on Thursday, 8th October 2009 permalink

    Oh, that is good news smiley - smiley
    Thanks Winkle
    SH Ian

    This is a reply to this message.

  • Message 22. Posted by NatashaxBCx (U14177722) on Monday, 19th October 2009 permalink

    I can't change my screen name!
    It changed on the settings page and at the top of my BBC homepage but not on my posts..new and old...

    it says on help site, that it should say somewhere your nickname is:
    and then you can press changed
    but i can't see that
    i changed it on settings and pressed update
    but the posts are stil Natasha
    smiley - sadface

    helppp

    complain

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  • Message 23. Posted by disco bunny (U12791625) on Monday, 19th October 2009 permalink

    Hi Natasha, use this (name change area top right).

    It looks all odd and faded - because it's from last year's board, but it does work.

    www.bbc.co.uk/dna/st...

    smiley - ok

    complain

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  • Message 24. Posted by NatashaxBCx (U14177722) on Monday, 19th October 2009 permalink

    Thank you so muchhh!!!! smiley - love

    complain

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  • Message 25. Posted by disco bunny (U12791625) on Monday, 19th October 2009 permalink

    You're welcome!

    smiley - ok

    complain

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  • Message 26. Posted by claudiaisyoda (U14179926) on Tuesday, 20th October 2009 permalink

    I've been having a crazy time with this problem as my name rather than screen name kept coming up and haven't been able to get help with it.Have had to reregister with another name just to see if it works.Here goes?!

    complain

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