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BBC comments wish list

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Messages: 1 - 50 of 142
  • Message 1. 

    Posted by Central Communities Team (U1097995) on Saturday, 29th November 2008

    Sorry for the cross posting on different platforms, but I'd like to know how you think we can improve commenting across bbc.co.uk? This includes message boards, forums, blogs or anywhere else that the public can add some kind of comments.


    We are always trying to improve the public value of our different offerings on the web. There is a fine balance between providing public value with broad appeal to the majority of licence fee payers on the one hand, while at the same time keeping up with new technology and experiences.

    One of the areas we are spending a lot of time on is "comments". BBC web properties have several ways of accepting user contributions, newsgathering, user generated content, comments, discussions or what ever you want to call it.

    In the next week a group of us - from telly, radio, news and online - are putting together a presentation on our future requirements. We already have a long, long lists of ideas, but we need to know what the community actually wants?

    I recently Twittered about this (twitter.com/tomVS/st... and got some interesting replies:
    - @tomVS could I add 'switching off comments' to your list smiley - winkeye tinyurl.com/2f8h5k...
    - @tomVS I hope you are including threaded commenting.

    These are interesting ideas, and we've already put together a lot. But I'd like to know what you think? We need the ideas before lunch on Monday, 1 December.

    Let's use our (existing) commenting system to build a wish list about our (future) commenting system. We need to build a list of requests.

    In short: add your voice, about your voice...

    TomV

  • Message 2

    , in reply to message 1.

    Posted by Smilie Minogue (U8747614) on Saturday, 29th November 2008

    Thanks TomV.

    Here's a link to a thread which contains several suggestions for improvement.

    www.bbc.co.uk/dna/mb...

    You'll need to separate the wheat from the chaff of course.

    smiley - smiley

    Report message2

  • Message 3

    , in reply to message 2.

    Posted by deansay (U5811575) ** on Saturday, 29th November 2008

    They haven't given us much 'consultation time' have they, less than 48 hours and at at weekend!!! smiley - erm

    Report message3

  • Message 4

    , in reply to message 3.

    Posted by mirandashell (U1946590) on Saturday, 29th November 2008

    From reading both blogs and the POV messageboards, the general consesus is that we want to keep the MB and get rid of the blogs.

    The only problems with the MBS are multiple postings and offensive posters. Both of which could be dealt with by stronger moderation and hosting. And a search facility would be really useful!

    Most of us have found that blogs are too difficult to use, too difficult to follow and make a real conversation impossible. A blog is basically for making comments on what the host has to say and that's not what we want.

    Report message4

  • Message 5

    , in reply to message 4.

    Posted by mirandashell (U1946590) on Saturday, 29th November 2008

    And an edit facility would be great!

    smiley - doh smiley - laugh

    Report message5

  • Message 6

    , in reply to message 4.

    Posted by dave (U2043922) on Saturday, 29th November 2008

    "From reading both blogs and the POV messageboards, the general consesus is that we want to keep the MB and get rid of the blogs."

    Completely agree, why are you trying to operate both ?, and now you mention twittering smiley - doh

    ...and on MBs does anyone at the BBC actually read them and take them into account, and I don't mean the hosts, who I just find try to stop things being said by trying to answer comments when I don't understand what authority they have to speak for the BBC ?

    Report message6

  • Message 7

    , in reply to message 6.

    Posted by Quizzimodo (U551071) on Saturday, 29th November 2008

    The OP reads more like an internal BBC memo rather than a communication to us.

    Burying bad news perhaps?

    Report message7

  • Message 8

    , in reply to message 1.

    Posted by Smilie Minogue (U8747614) on Saturday, 29th November 2008

    I recently Twittered about this (twitter.com/tomVS/st...) and got some interesting replies:
    - @tomVS could I add 'switching off comments' to your list tinyurl.com/2f8h5k
    - @tomVS I hope you are including threaded commenting 


    You see, this is the problem. I've followed the links and have absolutely NO IDEA what they actually are and what you are trying to say.

    Report message8

  • Message 9

    , in reply to message 8.

    Posted by Angelicweeyin (U5849806) on Saturday, 29th November 2008

    Sat, 29 Nov 2008 15:20 GMT, in reply to Nippie (brrrr it's cold) Sweetie in message 8

    Oh thank goodness it wasnae only me. I thought I had lost it (well I have but that's a completely and utterly different story)

    It hasn't given us much time, in fact I won't be around tomorrow much. What time on Monday? At the end of play or what?

    Report message9

  • Message 10

    , in reply to message 5.

    Posted by Faye Tsar (U1683210) on Saturday, 29th November 2008

    A wish list, blogs - great for journalists to chat with the public, useless as a forum for the public to debate among themselves. When blogs were first introduced they had formatting, the ability to post full links and a preview button, not now.

    Messageboards, rewrite house rules, stick to them and be consistent, clearly define (in a well placed link on the boards) the roles of hosts, moderators, have links to appeals to pre-mod status clearly marked - don't rely on someone in the know posting it on this particular board how to query the situation. Make it clear, that will reduce the need for people to ask in the first place.

    Email posters put in premod with reasons why, and another thing, reply to emails querying premod status. Have the link to official complaints handily linked too, not hidden away as it currently is.

    If you close a thread, say why.
    If you see a topic going off topic, let a host interject to put it back on track, don't just let it wander and close it.

    If POV is to be changed, look at all messageboards. Be above board and fair.

    In terms of POV and blogs, if a BBC executive is asking for any television related feedback and starts of with a blog, that blog link should AT LEAST be posted on POV for POV members to respond to if they wish. Or EVEN they could post on the POV board!

    For example:

    www.bbc.co.uk/blogs/...

    It's funny Danielle Nagler's opening line is "Hi everyone" when clearly not everyone knew about it, especially the people on POV who contributed to several threads on the subject.

    Report message10

  • Message 11

    , in reply to message 2.

    Posted by Helen May (U1633128) on Saturday, 29th November 2008

    A simple answer Nick.

    Keep the message boards but police them better.

    Forget blogs no one wants them.

    Don't change things for the sake of it either please!

    H

    Report message11

  • Message 12

    , in reply to message 9.

    Posted by dave (U2043922) on Saturday, 29th November 2008

    "Oh thank goodness it wasnae only me. I thought I had lost it (well I have but that's a completely and utterly different story)"

    When I read the 'blogs' and 'twittering' mentioned on these forums I usual think I've entered a parallel universe and I don't have a clue what is going on...I put it down to IT and the obsession of inventing things thye don't want others joining in.

    Computers were good and useful until some geek invented IT departments to try and stop us doing anything smiley - doh

    Report message12

  • Message 13

    , in reply to message 12.

    Posted by Quizzimodo (U551071) on Saturday, 29th November 2008

    The problem with the BBC MBs is that they don't appear to be moderated properly & then they suddenly over react.

    Report message13

  • Message 14

    , in reply to message 13.

    Posted by Helen May (U1633128) on Saturday, 29th November 2008

    It's always been that way Quizzimodo.

    H

    Report message14

  • Message 15

    , in reply to message 2.

    Posted by Central Communities Team (U1097995) on Saturday, 29th November 2008

    Nippie

    Thanx for the link, but there is a difference between Nick's question and mine. I'm specifically interested in the "comment" function, and *not* whether you prefer blogs or boards (I know the answer smiley - smiley )

    So put another way, my questions are:

    What do you like about the current way in which you post messages?
    What more do you want (like search, I know)?
    Would you comment more on blogs if the commenting worked more like the boards (with smileys, reply tos, etc)?

    In short, I'm looking for ideas on how we improve ALL commenting across bbc.co.uk. This includes boards, but also blogas as well as Have Your Say and any other comments in the future.

    TomV

  • Message 16

    , in reply to message 10.

    Posted by Central Communities Team (U1097995) on Saturday, 29th November 2008

    Faye Tsar, thanx for the long reply.

    Interesting that you mention blogs are "useless as a forum for the public to debate among themselves". In general it seems people do not use BBC message boards to "debate among themselves"? They expect BBC staff to listen? But a debate for another day smiley - winkeye

    Anyway, think more about how we can improve the boards for you? I'm thinking of technical things we can do, like changing the layout of pages or adding more ways in which to comment. I'm aware of the issues around moderation and hosting, but for now we're looking for what you like/dislike about posting messages/leaving comments.

    TomV

  • Message 17

    , in reply to message 15.

    Posted by mirandashell (U1946590) on Saturday, 29th November 2008

    So what you are saying is....

    The blogs aren't working as they are. They're not been used as much as you want. So are you getting rid of the message boards?

    Commenting on blogs is difficult and hard to follow. We don't like them and we want to keep the boards.

    And I don't mean to sound rude but wouldn't it be a better idea to get rid of the blogs and improve the message boards?

    Report message17

  • Message 18

    , in reply to message 15.

    Posted by deansay (U5811575) ** on Saturday, 29th November 2008

    What I don't understand is why we two seperate lots of people of the BBC Message Board section asking the same questions, but they seem to be at odds with one another. Tis very confusing as to 'who' has 'what' agenda or are their indeed two agrendas? smiley - erm

    Report message18

  • Message 19

    , in reply to message 15.

    Posted by Quizzimodo (U551071) on Saturday, 29th November 2008

    and *not* whether you prefer blogs or boards (I know the answer smiley ) 


    But will that be taken into account at the final reckoning.

    Report message19

  • Message 20

    , in reply to message 18.

    Posted by mirandashell (U1946590) on Saturday, 29th November 2008

    And haven't we already said several times what would improve the board?

    For 'technical issues' - an edit facility and a search facility. These would get rid of a lot of multiple threads and save typo embarrassments!

    The board looks fine as it is. I like the colour and have got used to the layout. But I did like the old threading as well. Made it easier to follow a debate.

    Report message20

  • Message 21

    , in reply to message 16.

    Posted by Angelicweeyin (U5849806) on Saturday, 29th November 2008

    Sat, 29 Nov 2008 17:01 GMT, in reply to Central Communities Team

    A search facitlity would be nice, and hopefully that would end MOST of all duplicate threads.

    I've seen some requests for edit, yes but the same way DS does. Also I have seen some requests for spellchecker but I have that and so does Google so not absolutely necessary really.

    A quote button?

    As for the lay out I'm happy with it but I know I will probably be in a minority.

    Anyway, think more about how we can improve the boards for you? I'm thinking of technical things we can do, like changing the layout of pages or adding more ways in which to comment 

    Report message21

  • Message 22

    , in reply to message 21.

    Posted by mirandashell (U1946590) on Saturday, 29th November 2008

    Oh yeah, the quote button! It would be great to have that back!

    But absolutely no blogs......

    Not that I'm nagging or anything, just making a point.....

    Report message22

  • Message 23

    , in reply to message 22.

    Posted by Angelicweeyin (U5849806) on Saturday, 29th November 2008

    Sat, 29 Nov 2008 17:04 GMT, in reply to mirandashell in message 22

    Definitely NO BLOGS!!!

    they are very hard to follow and make you go boss-eyed scrolling down.

    Report message23

  • Message 24

    , in reply to message 23.

    Posted by Quizzimodo (U551071) on Saturday, 29th November 2008

    Puzzling isn't it?

    A lot of us have got the impression that the BBC want to dump the MBs in favour of blogs BUT on this thread we are being asked how we want the MBs improved?

    A case of us being paranoid or the BBC's left hand not knowing what it's right is doing?

    Report message24

  • Message 25

    , in reply to message 24.

    Posted by dave (U2043922) on Saturday, 29th November 2008

    I'm completely baffled what he's asking. smiley - doh

    We answer and then he seems to ask the same thing again, are we giving what he doesn't want to hear ?

    What exatly is all the 'comments' thing about ? smiley - erm

    Report message25

  • Message 26

    , in reply to message 16.

    Posted by dave (U2043922) on Saturday, 29th November 2008

    "I'm thinking of technical things we can do, like changing the layout of pages or adding more ways in which to comment."

    I'm happy how they are technically, layout is OK, that's not an issue.

    Haven't got a clue what you mean by "adding more ways in which to comment", give us a clue what you are thinking.

    Report message26

  • Message 27

    , in reply to message 24.

    Posted by Angelicweeyin (U5849806) on Saturday, 29th November 2008

    Sat, 29 Nov 2008 17:25 GMT, in reply to Quizzimodo in message 24

    My head is currently hitting of brick wall.

    Maybe just maybe Nick is doing something. Who knows.

    As for blogs, forget it, no way.

    Comments are as far as I can see are for blogs.

    www.bbc.co.uk/dna/mb... these are my comments on Nick's blog (found in your discussions)

    Report message27

  • Message 28

    , in reply to message 27.

    Posted by deansay (U5811575) ** on Saturday, 29th November 2008

    Right my wishes are similar to what the others have said..the most important being a Thread Search facility

    Report message28

  • Message 29

    , in reply to message 28.

    Posted by niclaramartin (U1621265) on Saturday, 29th November 2008

    Right, are you wanting technical advice (which most of us wouldn't have a clue about), or do you want us to keep repeating the Mantra.

    Search Facility
    Return Quote function (saves all the coding)
    Take away the 3minute wait for trusted posters
    Leaving the Thread title of a pulled first post
    More smileys (these are boring and restrictive)
    As Nick doesn't understand messageboards DO go OFF Topic, can we have an Off Topic area/threads.
    A link beside the "Comments" box, which takes us directly to an email/complain/compliments form, which we can send to the relevant dept.
    Sometimes I think that along with the ability to see THE comment I am replying to, it would be nice to still see the rest of the thread, so that I could quote from several without having to open new BBC messageboards on Google.

    Report message29

  • Message 30

    , in reply to message 29.

    Posted by Quizzimodo (U551071) on Saturday, 29th November 2008

    As Nick doesn't understand messageboards DO go OFF Topic, can we have an Off Topic area/threads. 


    We used to have that.
    It was (IIRC) called Points Askew & it was cut for financial reasons as they couldn't see the point of funding an off topic message board

    Report message30

  • Message 31

    , in reply to message 29.

    Posted by Smilie Minogue (U8747614) on Saturday, 29th November 2008

    For CCT

    I've nothing to add to what the other posters are saying - I think they've covered just about everything you can do to improve the POV boards.

    smiley - smiley

    .........although I may be back later if I can think of anything!

    Report message31

  • Message 32

    , in reply to message 16.

    Posted by Faye Tsar (U1683210) on Saturday, 29th November 2008

    Faye Tsar, thanx for the long reply.

    Interesting that you mention blogs are "useless as a forum for the public to debate among themselves". In general it seems people do not use BBC message boards to "debate among themselves"? They expect BBC staff to listen? But a debate for another day smiley - winkeye

    Anyway, think more about how we can improve the boards for you? I'm thinking of technical things we can do, like changing the layout of pages or adding more ways in which to comment. I'm aware of the issues around moderation and hosting, but for now we're looking for what you like/dislike about posting messages/leaving comments.

    TomV 


    Hi TomV, thanks for your reply.

    I would just say that from my original post I've shown an example where a BBC executive has chosen to use a blog to talk to 'us', side stepping the POV board - where the topic has been long debated (a question to ponder for upper management?).

    Even the POV Production Team sidesteps the POV board - therefore we are 'debating among ourselves'. Nick Reynolds two blogs on the subject of these boards demonstrate that, in my opinion, they are not the correct system for debating (among ourselves or with the BBC management).

    I can however see it being suitable for journalists to write a blog and allow users to leave their comment. As a replacement for POV boards I can't see blogs working, I could see how it would appeal to a broadcaster wanting to control the debate, if they were the only authors.

    If we talk among ourselves, it's because (generally) there is little or no interjection from the BBC (apart from moderation), we have been told by hosts that out views don't reflect the whole picture.

    I don't have the link handy (hmm a search engine would help), but recently a producer from the Culture Show started a thread on the tv board and as far as I'm aware had a perfectly good debate about the direction of the show with us. I'd love it if producers started to post on POV. Newswatch should have a board.

    I wonder if it is possible to incorporate some of the features of the Greasemonkey add on for the POV boards, it makes following threads so much easier.

    Apart from that in terms of technical points, I think you will get and have already got a consensus of improvements. As much as I dislike 606 in it's present form, the only innovation that could be used is tagging for articles, it would make a search engine much easier to enable.

    Sorry for the long reply, that's 40wpm for you smiley - laugh

    Report message32

  • Message 33

    , in reply to message 15.

    Posted by riverbank (U2851836) on Saturday, 29th November 2008

    "Would you comment more on blogs if the commenting worked more like the boards (with smileys, reply tos, etc)?"

    No, no, absolutely not. The structure of a blog is completely different from a message board, and no amount of smileys or other add-ons is going to change that.

    Report message33

  • Message 34

    , in reply to message 33.

    Posted by riverbank (U2851836) on Saturday, 29th November 2008

    Re message composition, please could we have the facility to do bold, or italics, or underlining, so we can emphasize certain words?

    Report message34

  • Message 35

    , in reply to message 34.

    Posted by cricket-Angel Baratheon (U3382697) on Saturday, 29th November 2008

    Everyone's already said what I want, but I might as well reiterate!

    1) a search facility

    2) an off-topic area

    3) consistent moderation

    4) a considerate, fair, cheery Host who frequents the boards (like Peta and Lee used to do).

    Ideally I would also like:

    5) a spoiler bar facility

    6) an edit function

    As an aside, I MUCH prefer messageboards over blogs.

    Cheers! smiley - bubbly

    Ps. More smileys wuold be nice! smiley - biggrin

    Report message35

  • Message 36

    , in reply to message 1.

    Posted by MissM (U13416880) on Saturday, 29th November 2008

    Hi Tom

    I have been a lurker on the POV Message Boards for some time with the occasional post. I really enjoy reading through the various messages and opinions therein. Posters often answer questions I have about particular programmes, plots etc. as well. They also have some very good ideas about the way certain plot lines should go.....!

    What would make it easier for me is a search facility because sometimes I lose a thread I've been reading if I haven't checked in for a while. (It doesn't take long to fill up the board!)

    I have noticed lately that some of the threads have wandered away from the original subject and I do miss Lee, guiding people gently back on topic.

    It can be intimidating at first to join in a discussion, but it is made harder when an argument is going on. Again the moderator was helpful is putting these to a stop.

    I love reading and occasionally contributing to the boards and hope they can stay.

    MissM

    Report message36

  • Message 37

    , in reply to message 35.

    Posted by cricket-Angel Baratheon (U3382697) on Saturday, 29th November 2008

    Re message composition, please could we have the facility to do bold, or italics, or underlining, so we can emphasize certain words? 

    Ooh yes - I would like this ^^^ also!

    And some colour too!

    And sigs and pictures!

    Ok, gerring carried away now ... smiley - blush

    Report message37

  • Message 38

    , in reply to message 34.

    Posted by Helen May (U1633128) on Saturday, 29th November 2008

    Re message composition, please could we have the facility to do bold, or italics, or underlining, so we can emphasize certain words? 

    It used to be possible to do that on the boards with the use of "*" and other symbols before the DNA systeem took over. They were in my opinion much better and you could see the latest posts. Threads stayed in the order in which they were originally posted as well which gave a sort of order to things.

    I'd very much vote for the 3 minute post rule to be abandonned as well.

    H

    Report message38

  • Message 39

    , in reply to message 38.

    Posted by Curmy (U10228939) on Saturday, 29th November 2008

    Re the message boards, I agree with most people .

    We need.(quoting a poster earlier)

    1) a search facility

    2) an off-topic area

    3) consistent moderation

    4) a considerate, fair, cheery Host who frequents the boards (like Peta and Lee used to do).





    5) an edit function .

    And no nothing would make me post on blogs even if they had bells on and you waved a £50 note in front of my face.smiley - yikes

    They're useless, the Host leads the discussion and they're very difficult to navigate smiley - yikes

    Report message39

  • Message 40

    , in reply to message 38.

    Posted by niclaramartin (U1621265) on Saturday, 29th November 2008

    Sorry to go "Off-topic" a wee bit, (but I'll come back by the end).

    As I said to Nick (over on his second blog), I think bloggers do not get the allure of messageboarding.

    Although messageboards are NOT Chatrooms, they DO encourage a form of chatting. You don't debate with the milkman/bus driver/co-workers, you TALK to, and with them. That's the strength of messageboards. You build relationships (wishing Happy Birthdays/Good Mornings/Safe journey to fellow posters).

    Blogs ARE the area, which is an alien concept. The author places an article, and readers then dissect/debate/pontificate about those words on the page.

    Blogs are blogs, and messageboards are NOT blogs.

    I think you have to look at blogs as debating chambers/Newsnight, whilst messageboards are the equivalent of chat shows.

    The reason we posters to this thread keep going off the original topic, is quite simply that we feel we have been put in the position of constantly having to defend the concept of messageboards.

    Now back to "Wish List", and to be honest, I am actually a poster to messageboards, who thrives on, and really enjoys the cut and thrust of strongly held opinions, and I for one, would love a facility, whereby, IF there WAS a blog discussion going on, which tied in with a thread on the messageboards, a Host/Mod was able to point you in the direction of the blog,(which would have better access to Heads of Depts etc), and vice versa for bloggers to join our discussions. This facility would have been invaluable for posters to the DOGs threads, who could have joined the debate on DOGs which was happening over on the blogs.

    Report message40

  • Message 41

    , in reply to message 40.

    Posted by Curmy (U10228939) on Saturday, 29th November 2008

    Another excellent post Niclara smiley - ok

    Report message41

  • Message 42

    , in reply to message 41.

    Posted by Nick Reynolds (U11648404) on Saturday, 29th November 2008

    Just to clarify that since Tom and I work very closely together there is no danger of us having seperate "agendas".

    Indeed I don't think either of us have an agenda.

    Tom is asking for feedback on the current system of commenting, coming at the discussion from a more technical angle e.g. what features would improve your experience. And he asking for suggestions across all of the BBC's social media not just POV boards.

    My questions are more specifically about POV boards "What are the POV boards supposed to do? Are they doing it well?". (and I'd prefer you to leave your thoughts on the blog post:

    www.bbc.co.uk/blogs/...

    rather than in this thread)

    And when Darielle wrote her blog post about DOGS I did put a link to it in a relevant thread on the POV boards (in the Digital section).

  • Message 43

    , in reply to message 42.

    Posted by Nick Reynolds (U11648404) on Saturday, 29th November 2008

    And I'm going to bed now.

  • Message 44

    , in reply to message 43.

    Posted by Central Communities Team (U1097995) on Saturday, 29th November 2008

    Great feedback niclaramartin (and to others as well). Yes, this is *exactly* what I was looking for: the "mantra" as you called it.

    We're putting together a list of things to improve discussions/commenting/input/posting from communities on *all* areas of the BBC's sites.

    I thought I'd ask in different areas, to get the suggestions directly from the people using it. There's a blog post about it (for that community), and I've posted here for you guys.

    Search is coming out as a big need, as well as some other excellent suggestions like allowing formatting.

    (on a technical note: Faye Tsar I'd love to talk more about the Greasemonkey idea, but perhaps not here?)

    Oh yes, and believe me: Nick and I see enough of each other every single day smiley - winkeye

    Keep the suggestions coming. For a group who raised some concerns about the short time span (before lunch time Monday), there certainly has been a wealth of ideas! smiley - whistle Thanx, we still have 36 hours to go

  • Message 45

    , in reply to message 44.

    Posted by Central Communities Team (U1097995) on Saturday, 29th November 2008

    Oh yes, and *now* I miss that edit function. smiley - blush The last post was from me - TomV

  • Message 46

    , in reply to message 45.

    Posted by Curmy (U10228939) on Sunday, 30th November 2008

    Thank you Tom for your friendly reply.

    I hate to say this Nick, but I'm afraid you're getting a little tetchy with us all !

    Report message46

  • Message 47

    , in reply to message 42.

    Posted by dave (U2043922) on Sunday, 30th November 2008


    My biggest problem seems to be understanding the jargon you ,and your colleague, keep using eg
    "BBC's social media not just POV boards" what exactly does that mean ?

    "My questions are more specifically about POV boards "What are the POV boards supposed to do? Are they doing it well?". (and I'd prefer you to leave your thoughts on the blog post:
    www.bbc.co.uk/blogs/...rather than in this thread)"

    Why ask POV board users to go to a blog ?. I don't want to have to keep switching between board, blogs etc just give me one place.

    I responded to the DOGS blog link but as I say I don't see why we have to switch between the 2 different means and run 2 different discussions, just choose boards / blog, and most responses of here say boards.

    Your collague said "There's a blog post about it (for that community), and I've posted here for you guys." I'd ask why have both, its just confusing.

    As for the boards what exactly are we supposed to use 'The BBC' AND 'bbc.co.uk' for no-one seems to be clear and I see threads get moved in/out/between them.

    "What are the POV boards supposed to do?"

    In my view allow interaction, positive / negative, between viewers / listeners and the BBC. They don't seem to work from my persepctive because I don't see any BBC response or recognition, and don't mention the POV show thats a waste of space.

    "Are they doing it well?".

    They are not managed well in the fact that they are not policed to remove spammers etc or insults, and when action seems to be taken it can be too restrictive on the innocent parties who use the boards, like the R2 MBs where they are too restrictive on allowing any comments about programmes or DJs after they shut most of the boards.

    As I said above we don't seem to see interaction or acknowledgement from the BBC that any comments are taken into account.


    Report message47

  • Message 48

    , in reply to message 45.

    Posted by Angelicweeyin (U5849806) on Sunday, 30th November 2008

    Sun, 30 Nov 2008 10:19 GMT, in reply to Central Communities Team in message 45

    Thank you for your courteous reply Tom.

    Nicky dinnae start getting tetchy with us please we are trying to tell you things and getting tetchy with us will just get our backs up even more.

    Report message48

  • Message 49

    , in reply to message 48.

    Posted by Curmy (U10228939) on Sunday, 30th November 2008

    Dave your post echos my thoughts exactly, especially the bit about too much jargon and hopping between blog and board to leave our thoughts, it's pointless smiley - yikes

    Report message49

  • Message 50

    , in reply to message 47.

    Posted by deansay (U5811575) ** on Sunday, 30th November 2008

    Excellent post dave, I too should have thought it would be easier for one central point for all comments/feedback than all over the shop, but I suppose they wish feel they have the upper hand.

    Report message50

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