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A BBC Red Button summer 2013

Messages: 1 - 18 of 18
  • Message 1. 

    Posted by Peta (U24) on Tuesday, 11th June 2013

    The main purpose of my blog today is to explain what you will need to do in order to access the extra coverage that will be available to you. 

    Please read the whole blog here, to make sure you can get all the available services

    www.bbc.co.uk/blogs/...



    As regular readers will know, one of the challenges we have been grappling with over the past months and years is how to get the right amount of capacity for BBC Red Button broadcast video streams. The difficulty is that the amount of content available varies across the year, typically peaking around the time of Wimbledon, Glastonbury and the British Grand Prix. Our goal is not to waste money paying for more capacity than we need over the rest of the year, but at the same time to be able to offer audiences a breadth of choice at the times that they want it most. It’s a difficult balance to get right.

    In order to bring an enhanced experience to your TV this summer we are trying something different. We are trying to operate a flexible model for the BBC Red Button which expands when the content demands. And as more and more of you get HD TVs, we want to be able to offer more of these prime sporting and music events to you in HD too, beyond what you will see on BBC One HD and BBC Two HD. This summer is our first experiment, and we’ll be launching:

    An HD red button stream on Freeview HD/Youview, Sky HD, Virgin Media and Freesat HD

    One additional SD red button stream on Freeview/BT Vision/Youview (digital terrestrial television, DTT)

    Two additional SD red button streams on Sky, Virgin Media and Freesat (satellite and cable)


    ..... continues on the blog  


    More on the blog, click the link above to read it in full....

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  • Message 2

    , in reply to message 1.

    Posted by MrT (U15054385) on Monday, 17th June 2013

    This is a complete disaster for anyone with a Technisat Freeview HD receiver or recorder because since it was introduced last week when the red button appears on any BBC HD programme the screen goes black (and you can't record either).

    The manufacturer says they can't help so I hope:

    (1) the red button can be restricted to just those programmes to which the extra stream relates and

    (2) this new HD button is removed as soon as Wimbledon finishes.

    I only bought my HD box last year from Curry's and it was widely available and is still available on line so thousands of homes must be affected. It is unacceptable that a one-year-old product is rendered obsolete by a minor technical change by the BBC.

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  • Message 3

    , in reply to message 2.

    Posted by MrT (U15054385) on Tuesday, 18th June 2013

    STOP PRESS!!

    A friend told me the red button on BBC1 HD had changed its appearance for the lunchtime news so I checked my Technisat HDFV again and it seems the BBC has changed the HD red button to the one used in the Olympics. The screen still goes black as soon as the red button appears but IMPORTANTLY if you press record (or pause then play) you get the picture back. Hooray! This is still not ideal as many users will remain unaware of this but at least there is now a practical workaround and I don't have to throw my 1-year-old set in the skip. Thank you for listening.

    Please BBC could you restrict this new HD red button to programmes to which the extra coverage is directly relevant, e.g. Glastonbury, Wimbledon etc and withdraw it altogether as soon as those events have ended. Alternatively please work with Technisat to do a proper bug-free fix. I would emphasise that most owners of this set will not be aware of this change or the recording workaround as all BBC HD programmes will still go blank while the red button is used so they will still think their set is broken.

    I am glad the BBC seems to be trying to fix this problem and thank you to Technologist and others at POV for their help.

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  • Message 4

    , in reply to message 3.

    Posted by Dover Soul (U14934992) on Tuesday, 18th June 2013

    smiley - bubbly for you MrT. smiley - ok

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  • Message 5

    , in reply to message 4.

    Posted by Peta (U24) on Wednesday, 19th June 2013

    Thanks Mr T. smiley - smiley

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  • Message 6

    , in reply to message 3.

    Posted by MrT (U15054385) on Wednesday, 19th June 2013

    Please BBC could you restrict this new HD red button to programmes to which the extra coverage is directly relevant, e.g. Glastonbury, Wimbledon etc and withdraw it altogether as soon as those events have ended. Alternatively please work with Technisat to do a proper bug-free fix. I would emphasise that most owners of this set will not be aware of this change or the recording workaround as all BBC HD programmes will still go blank while the red button is used so they will still think their set is broken.

    I am glad the BBC seems to be trying to fix this problem and thank you to Technologist and others at POV for their help. 

    Thanks Peta and Dover Soul.

    This is a result for me but many owners of this set will be unaware that there is now a work around by pressing record. I have emailed details to Technisat, and Marco Bergling from their head office says he will notify users who have been in contact about this problem of this temporary fix.

    I still think the red button should not be used on HD when there is nothing on the new 303 HD stream (e.g. until football tonight).

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  • Message 7

    , in reply to message 6.

    Posted by Sue_Aitch (U3336990) on Wednesday, 19th June 2013

    I have a TVOnics DTR HV-250 and use a workaround so as to get sound on the iPlayer as the firm went into administration business and Pulse 8, who now support its two Freeview HD+ siblings won't issue a software fix for my SD PVR.

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  • Message 8

    , in reply to message 1.

    Posted by Peta (U24) on Tuesday, 25th June 2013

    Here's a precis of the blog about changes to the red button that was posted earlier in the year - I've been asked about this elsewhere on the board and thought it best to direct the poster here.

    I've summarised it here by posting extracts, but please read the whole blog, link below.

    www.bbc.co.uk/blogs/...

    Tuesday 2 October 2012, 18:05

    What changes are being made and why?

    On 15th October 2012 the video component of BBC Red Button on Sky, FreeSat and Virgin Media will be reduced from five to one stream, bringing it in line with our Freeview offer. We are doing this because these services rely entirely on linear broadcast technologies, which are not cost-effective for an interactive service like the red button. At the end of this post, I've summarised the background to the decision and provided links to relevant documents which expand on the reasoning behind reducing the number of video streams.

    Background to the decision the reduce the number of video streams on red button

    Changes to the BBC's Red Button services were first proposed in the BBC's Strategy Review (Putting Quality First) in March 2010, with a new BBC Online strategy, leading to a 25% reduction in spending by 2013/14. In January 2011, the BBC Trust approved this strategy. In November 2010, the BBC Trust Red Button Service Review highlighted the high cost of delivering content on multiple video streams. This review references plans by the BBC's Executive Board to reduce the service on satellite and cable after the Olympics to reduce costs.

    The BBC's DQF proposals, published in October 2011, outlined plans to reduce the number of red button video streams from five to one after the Olympics. This was approved and published by the BBC Trust in May 2012.

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  • Message 9

    , in reply to message 1.

    Posted by Campo-Espana (U14130844) ** on Tuesday, 25th June 2013

    No sign of any HD on the Red Button on Sky for Wimbledon and certainly no channel 977 as promised in the Blog! What's happened to this promise?

    There seems to be only SD coverage which shows little commitment to the future of HD which, for us, has now become the norm!

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  • Message 10

    , in reply to message 7.

    Posted by Sue_Aitch (U3336990) on Thursday, 27th June 2013

    I also direct dial 302 as if I go by the Blue menu prompt on 301 I no longer get sound and vision.

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  • Message 11

    , in reply to message 9.

    Posted by Peta (U24) on Thursday, 27th June 2013

    Hello Campo

    You must have misread the blog, there was no promise, very much the opposite actually.

    www.bbc.co.uk/blogs/...

    It says Sky** 977 BBC RB HD* ** - subject to commercial agreement

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  • Message 12

    , in reply to message 10.

    Posted by MrT (U15054385) on Thursday, 27th June 2013

    I also direct dial 302 as if I go by the Blue menu prompt on 301 I no longer get sound and vision.  My Technisat Freeview+ box works if I press pause or record. Maybe that will work for you.

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  • Message 13

    , in reply to message 9.

    Posted by Sue_Aitch (U3336990) on Monday, 1st July 2013

    For me, SD is still the norm: mind you the telly is a 1990's CRT and the PVR is SD. If Pulse Eight had taken on responsiblilty for updating the software for it along with the TVonics Freeviw HD+ PVR I might have had to hope of upgrading the bugged iPyaaer software and a hope that the 302 glitsch would get sorterd!

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  • Message 14

    , in reply to message 13.

    Posted by Peta (U24) on Wednesday, 24th July 2013

    Un pinning this one now.

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  • Message 15

    , in reply to message 14.

    Posted by dave (U2043922) on Wednesday, 24th July 2013

    A pity the red button on HD doesn't do the same as on SD.

    Reply to this message 15

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  • Message 16

    , in reply to message 15.

    Posted by henryhallsdanceband (U1639084) on Friday, 26th July 2013

    Can someone remind meif and how I can clear and re-instate the Red Button on-screen prompt (btw I use it a fair bit so no complaints there at all).

    Reply to this message 16

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  • Message 17

    , in reply to message 16.

    Posted by Peta (U24) on Friday, 26th July 2013

    Here you go Henry

    faq.external.bbc.co....


    If you need it again just do a web search for Red Button BBC

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  • Message 18

    , in reply to message 16.

    Posted by dave (U2043922) on Friday, 26th July 2013

    Can someone remind meif and how I can clear and re-instate the Red Button on-screen prompt (btw I use it a fair bit so no complaints there at all).  Freeview press GREEn, I don't know how to re-instate it apart from changing channel and bac again, but I dont think you need to re-instate it as it works without having the logo on screen

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