The BBC  permalink

BBC Scotland blogs

Messages: 1 - 50 of 193
  • Message 1. 

    Posted by AMJHAJ (U14712387) on Wednesday, 16th November 2011

    Why have the BBC Scotland politics and business blogs stopped taking comments?

    Why are BBC Scotland behaving differently from the rest of BBC blogs?

    Why does the BBC Scotland published reason for the change imply tht they are following standard BBC practice, when they are clearly not?

    Can someone please explain?

    Reply to this message 1

    Report message1

  • Message 2

    , in reply to message 1.

    Posted by Peta (U24) on Wednesday, 16th November 2011


    I'll look into it and get back to you AMJHAJ.

    Peta

    BBC Points of View Host

    Reply to this message 2

    Report message2

  • Message 3

    , in reply to message 2.

    Posted by Chiefy1724 (U820613) on Wednesday, 16th November 2011

    That should be interesting as we've already had the stock response from Daniel Maxwell. Interested to see if PoV can get anything more.

    Reply to this message 3

    Report message3

  • Message 4

    , in reply to message 2.

    Posted by fairforfochen (U14420435) on Wednesday, 16th November 2011

    Please do and while you're at it try digging just a little deeper and you will find an organization at Pacific Quay that continually breaks the BBC's own code of impartiallity and fairness to the Scottish people Thank you in anticipation

    Reply to this message 4

    Report message4

  • Message 5

    , in reply to message 3.

    Posted by X_Sticks (U11813541) on Wednesday, 16th November 2011

    I too have had the standard reply from Daniel Maxwell:

    "Thanks for getting in touch. I've decided to close the comments on the Brian and Douglas blogs as a rule of thumb. Instead I am opening up comments across all our content more regularly - that way I am giving people the opportunity to comment on a wider range of subject areas -recent examples being minimum pricing and high speed rail. That's my reasoning. I obviously disagree with the assertion that I'vedone it to stop unsubstantiated propoganda as you describe it. If you're not satisfied then you have already indicated the opportunities available to take this further."

    So far, there is little evidence of "opening up comments across all our content".

    I believe this is pure and simple discrimination against the people of Scotland.

    I would like to comment on these blogs, just like the people of Northern Ireland, Wales and the UK do.

    Reply to this message 5

    Report message5

  • Message 6

    , in reply to message 3.

    Posted by Peta (U24) on Wednesday, 16th November 2011


    Can you post a link to Daniel Maxwell's response Chiefy?

    Reply to this message 6

    Report message6

  • Message 7

    , in reply to message 5.

    Posted by Peta (U24) on Wednesday, 16th November 2011

    Thank you X_Sticks,

    It's helpful if others can read the response, so thank you for posting it here.

    Reply to this message 7

    Report message7

  • Message 8

    , in reply to message 7.

    Posted by AMJHAJ (U14712387) on Wednesday, 16th November 2011

    Peta

    Thanks for devoting some time to this.

    Are you still intending to investigate why BBC Scotland practice on responses to blogs is different from rest of the BBC?

    Reply to this message 8

    Report message8

  • Message 9

    , in reply to message 6.

    Posted by Chiefy1724 (U820613) on Wednesday, 16th November 2011

    X-Sticks already did on this board. Exactly the same response that I recieved.

    Reply to this message 9

    Report message9

  • Message 10

    , in reply to message 7.

    Posted by Lianachan (U1942558) on Wednesday, 16th November 2011

    Here's my reply:

    -----
    I'm not afraid of anything of the sort. Instead I am using our scarce
    comment facility to enable comments on a broader range of subjects - I
    can point you to two recent examples on minimum pricing and high speed
    rail where we actively encouraged debate - both I am sure you will
    concede highly political subject areas.
    -----

    The opening sentence refers to my closing statement of:

    -----
    Can it please be explained why this is appropriate and acceptable. On
    the face of it, it looks simply like an example of censorship - as if
    BBC Scotland are afraid of Brian Taylor's anti-independence/pro-Labour
    blogging being replied to with factual information.
    -----

    Reply to this message 10

    Report message10

  • Message 11

    , in reply to message 10.

    Posted by John Thomson (U15010658) on Wednesday, 16th November 2011

    Looks like the BBC is missing the point. If this is a BBC policy then is should be applied uniformly across the whole of the BBC website. At the moment it is only BBC Scotland blogs that have this new draconian measure.

    To put it simply, the BBC is deciding what stories the public of Scotland can comment upon. Sounds very much like censorship being applied in Scotland.

    Here's the definition of censorship to avoid confusion:
    "Censorship is the suppression of speech or other public communication which may be considered objectionable, harmful, sensitive, or inconvenient to the general body of people as determined by a government, media outlet, or other controlling body."

    Reply to this message 11

    Report message11

  • Message 12

    , in reply to message 11.

    Posted by maroonfever (U14561013) on Wednesday, 16th November 2011

    Precisely John, this is a cutback that purely affects Scottish politics and business sections of the BBC website. The equivalent English region political editors all have comments enabled on all of their posts.

    The following BBC political and business editors all have comments enabled on all of their stories:

    N.Ireland:
    Mark Davenport: Political Editor

    Wales:
    Betsan Powys: Political Editor
    David Cornock: Parliamentary correspondent

    UK:
    Mark Easton: Home Editor
    Robert Peston: Business Editor
    Stephanie Flanders: Economics Editor
    Nick Robinson: Political Editor
    Paul Mason: Economics Editor, Newsnight
    Mark Urban: Diplomatic/Defence Editor, Newsnight
    Torin Douglas: Media Correspondent (sometimes uses Twitter)
    Phil Coomes: Picture Editor
    Mark D'Arcy: Parliamentary Correspondent
    Martin Rosenbaum: Freedom of Information Specialist
    Fergus Walsh: Medical Correspondent
    Tom Fielden: Science Correspondent 'Today' programme
    Richard Black: Environment Correspondent
    Rory Cellan Jones: Technology Correspondent (sometimes Twitter)
    Will Gompertz: Arts editor (not all reports have comments enabled)

    England:

    Richard Moss:Political Editor North east and Cumbria
    Len Tingle: Political Editor Yorkshire
    Tim Iredale: Political Editor Yorkshire and Lincolnshire
    Patrick Burns: Political Editor Midlands
    John Hess: Political Editor East Midlands
    Martyn Oates: Political Editor South West
    Deborah McGurran: Political Editor East of England
    Peter Henley: Political Editor South of England
    Louise Stewart: Political Editor South East

    World
    Andrew Harding; Africa Correspondent
    Damian Grammaticas: Beijing Correspondent
    Soutik Biswas: Delhi Correspondent
    Gavin Hewitt: Europe Editor
    Nick Bryant: Australia Correspondent
    Maggie Shiels: USA Silicon Valley Reporter

    It is Scotland and Scotland alone that is facing this cutback. How can the BBC have a dedicated reporter in 'Silicon Valley' USA and have this facility of commenting enabled , yet the license fee paying population of Scotland cannot comment on issues relating directly to them at home ?

    Reply to this message 12

    Report message12

  • Message 13

    , in reply to message 1.

    Posted by verityesque (U13912917) on Wednesday, 16th November 2011

    Why have the BBC Scotland politics and business blogs stopped taking comments?

    Why are BBC Scotland behaving differently from the rest of BBC blogs?

    Why does the BBC Scotland published reason for the change imply tht they are following standard BBC practice, when they are clearly not?

    Can someone please explain? 
    The reason the BBC Scotland Political blogs are no longer accepting comments is simple.

    The pro-Labour BBC (in Scotland) are fed up with us nasty supporters of independance constantly correcting their so-called "impartial" commentators whenever they get their facts wrong.

    I dread to think what they will be allowed to broadcast once the referendum campaign gets under way,they will be seen as unbiased as all other state controlled broadcasters in the parts of the world that do not have a free press.

    Reply to this message 13

    Report message13

  • Message 14

    , in reply to message 11.

    Posted by Tony (U15036226) on Wednesday, 16th November 2011

    There does appear to be a specifically Scottish non-posting policy at present. In addition, it is a great pity that the BBC management in Scotland appear to be quite content to present an anti-SNP approach to any 'news' story, even one with (let's be polite) suspect 'facts' or biased 'expert' opinion.

    Have the BBC yet apologised to the First Minister for the faked video clip which tried to suggest that Mr Salmond was mocking Mr Swinney in a debate in the Parliament, when this was simply not true, and the recording from the Holyrood TV records clearly show that the First Minister was actually responding to comments being made by Iain Grey?

    This kind of misinformation (I am tempted to call it propaganda) gives cause to be concerned that there are some in the BBC who have a political agenda, which is contradictory with their trust responsibilities for unbiased news reporting.

    Will someone from the BBC now openly apologise for this attempted smear, and will the person(s) responsible be sanctioned? The continued reluctance by the BBC to deal with this suggests that they havea biased stance in reporting anything to do with the Scottish Parliament or Scotland in general.

    Reply to this message 14

    Report message14

  • Message 15

    , in reply to message 12.

    Posted by Alba4eva (U14297329) on Wednesday, 16th November 2011

    Precisely John, this is a cutback that purely affects Scottish politics and business sections of the BBC website. The equivalent English region political editors all have comments enabled on all of their posts.

    The following BBC political and business editors all have comments enabled on all of their stories:

    N.Ireland:
    Mark Davenport: Political Editor

    Wales:
    Betsan Powys: Political Editor
    David Cornock: Parliamentary correspondent

    UK:
    Mark Easton: Home Editor
    Robert Peston: Business Editor
    Stephanie Flanders: Economics Editor
    Nick Robinson: Political Editor
    Paul Mason: Economics Editor, Newsnight
    Mark Urban: Diplomatic/Defence Editor, Newsnight
    Torin Douglas: Media Correspondent (sometimes uses Twitter)
    Phil Coomes: Picture Editor
    Mark D'Arcy: Parliamentary Correspondent
    Martin Rosenbaum: Freedom of Information Specialist
    Fergus Walsh: Medical Correspondent
    Tom Fielden: Science Correspondent 'Today' programme
    Richard Black: Environment Correspondent
    Rory Cellan Jones: Technology Correspondent (sometimes Twitter)
    Will Gompertz: Arts editor (not all reports have comments enabled)

    England:

    Richard Moss:Political Editor North east and Cumbria
    Len Tingle: Political Editor Yorkshire
    Tim Iredale: Political Editor Yorkshire and Lincolnshire
    Patrick Burns: Political Editor Midlands
    John Hess: Political Editor East Midlands
    Martyn Oates: Political Editor South West
    Deborah McGurran: Political Editor East of England
    Peter Henley: Political Editor South of England
    Louise Stewart: Political Editor South East

    World
    Andrew Harding; Africa Correspondent
    Damian Grammaticas: Beijing Correspondent
    Soutik Biswas: Delhi Correspondent
    Gavin Hewitt: Europe Editor
    Nick Bryant: Australia Correspondent
    Maggie Shiels: USA Silicon Valley Reporter

    It is Scotland and Scotland alone that is facing this cutback. How can the BBC have a dedicated reporter in 'Silicon Valley' USA and have this facility of commenting enabled , yet the license fee paying population of Scotland cannot comment on issues relating directly to them at home ? 
    I couldn't agree more.

    The evidence for the clear discrimination is comprehensive!

    The BBC require to rectify their anti-Independence propaganda immediately... That is exactly what is happening here and is clearly the motive of those at Pacific Quay.

    Reply to this message 15

    Report message15

  • Message 16

    , in reply to message 1.

    Posted by Astonished (U14124880) on Wednesday, 16th November 2011

    The facts are undeniable.

    The question is will the BBC's "points of view" mention it ?


    And if they do who will appear on the programme to defend the indefensible ? Possibly Joanne Lamont ???



    As Grassy Knollington said :- "“ They don't like the way you vote, so they try and change the voting system. They don't like the way you comment so they switch the comments off.

    Don't you just love the smell of democracy in the morning? “.

    GK - Wish I'd said that !

    Reply to this message 16

    Report message16

  • Message 17

    , in reply to message 14.

    Posted by fairforfochen (U14420435) on Wednesday, 16th November 2011

    Another apology is due for the time the political editor Brian Taylor said on TV he had seen a copy of the SDI document which Iain Gray had waved around at FMQ's (for those unfamiliar with this story this document that Mr Gray was supposed to be quoting from was proven not to exist) but in Mr Gray and Mr Taylors world it was another accusation against the SNP so that was enough to justify its existance No apology or explanation
    was given by Mr Taylor for misleading the viewers

    Yes there is much that requires looking into at Pacific Quay Maybe someday

    Reply to this message 17

    Report message17

  • Message 18

    , in reply to message 1.

    This posting has been hidden during moderation because it broke the House Rules in some way.

  • Message 19

    , in reply to message 18.

    This posting has been hidden during moderation because it broke the House Rules in some way.

  • Message 20

    , in reply to message 4.

    Posted by rouser (U14778975) on Wednesday, 16th November 2011

    with Brian Taylor now refusing to allow replies to his threads does this create a precedent in scotland or are we to see a further erosion of democracy by the same demise to nick Robinson,s threads

    Reply to this message 20

    Report message20

  • Message 21

    , in reply to message 2.

    Posted by Stamp (U14243326) on Wednesday, 16th November 2011


    I'll look into it and get back to you AMJHAJ.

    Peta

    BBC Points of View Host 
    Peta,

    Thank you for looking into it & thank you AMJHAJ

    We've been trying to teach the kids about democracy in the world.

    This has caused much upset.

    Reply to this message 21

    Report message21

  • Message 22

    , in reply to message 21.

    Posted by maroonfever (U14561013) on Wednesday, 16th November 2011

    Further to my earlier post, this is my complaint in full made via the BBC website a few days ago.

    I was dismayed to read this at the bottom of Brian Taylor's repots page (BBC Scotland political correspondent) :

    We are no longer enabling comments on this page as a general rule. We will continue, however, to enable comments from time to time on this page as we do across our online service to provide users with the opportunity to contribute on particular stories.

    I have to question your comment ' enable comments from time to time on this page as we do across our online service'. I'm sorry that simply is not true. I have today gone through the following BBC journalists who have pages similar to Brian's and not one of them have this 'restriction' message, nor show any indication of disallowing comments or cutting them back. Furthermore, I have checked as of today (14/11/11) and all of these journalists currently have comments enabled on the vast majority of their reports. Here's the list:

    N.Ireland:
    Mark Davenport: Political Editor

    Wales:
    Betsan Powys: Political Editor
    David Cornock: Parliamentary correspondent

    UK:
    Mark Easton: Home Editor
    Robert Peston: Business Editor
    Stephanie Flanders: Economics Editor
    Nick Robinson: Political Editor
    Paul Mason: Economics Editor, Newsnight
    Mark Urban: Diplomatic/Defence Editor, Newsnight
    Torin Douglas: Media Correspondent (sometimes uses Twitter)
    Phil Coomes: Picture Editor
    Mark D'Arcy: Parliamentary Correspondent
    Martin Rosenbaum: Freedom of Information Specialist
    Fergus Walsh: Medical Correspondent
    Tom Fielden: Science Correspondent 'Today' programme
    Richard Black: Environment Correspondent
    Rory Cellan Jones: Technology Correspondent (sometimes Twitter)
    Will Gompertz: Arts editor (not all reports have comments enabled)

    England:
    Richard Moss:Political Editor North east and Cumbria
    Len Tingle: Political Editor Yorkshire
    Tim Iredale: Political Editor Yorkshire and Lincolnshire
    Patrick Burns: Political Editor Midlands
    John Hess: Political Editor East Midlands
    Martyn Oates: Political Editor South West
    Deborah McGurran: Political Editor East of England
    Peter Henley: Political Editor South of England
    Louise Stewart: Political Editor South East

    World
    Andrew Harding; Africa Correspondent
    Damian Grammaticas: Beijing Correspondent
    Soutik Biswas: Delhi Correspondent
    Gavin Hewitt: Europe Editor
    Nick Bryant: Australia Correspondent
    Maggie Shiels: USA Silicon Valley Reporter

    Not only are Brian Taylor's pages affected, it is the same with Douglas Fraser, the Scotland Business Editor. So now we have no section in the BBC Scotland News site that allows comments from the viewer whilst in all other regions of the UK, Wales, Northern Ireland and the English regions viewers can post comments.
    Not only in the UK, many overseas reports can be commented on, including Maggie Shiels, the USA Silican Valley Reporter ! Yet this access is being denied to the license fee payers of Scotland.

    As I mentioned, none of these reporters have 'intermittent' access, in all cases all of their reports are available for comments.

    So why the 'cutbacks' for Scottish viewers ?

    Is it indeed a financial cutback ? Possibly you can no longer to afford to have these posts moderated ?
    If this is the case, can you please confirm to me where your moderation teams are based ? Does BBC Scotland have it's own moderation team based in Scotland, separate to the rest of the UK team, and can no longer afford to run it.
    If this is the case and funds are tight, are we in Scotland in danger of actually losing our Political and Business editors all together ?

    Another thought that crossed my mind is that you may be expanding the scope of the stories that allow comments, but on checking all of BBC Scotland's news pages I see there is still only one story that has comments enabled and this story was written some three days ago, here is a link:

    www.bbc.co.uk/news/u...

    So why the sudden change ? How can you justify this cutting of service for Scotland only ? (and it is undeniably only on Scotland's news pages that we are seeing this restriction).

    I look forward to hearing from you.




    I just received this reply



    Dear Mr XXX,

    Thank you for getting in touch. If I may explain our thinking on this
    then please allow me to do so. I have disabled the comments on both the
    Brian Taylor and Douglas Fraser correspondent pages as a rule of thumb.
    In the interests of allowing people to comment on our stories I have
    decided to enable comments on a wider range of stories - a recent
    example being minimum pricing. By not having comments automatically
    included on two pages it enables us to pick other stories with comments
    enabled.

    Best wishes,

    Daniel Maxwell
    Editor
    Newsnight Scotland & News Online
    BBC Pacific Quay
    40 Pacific Quay
    Glasgow G51 1DA


    Mr Maxwell has not even bothered to answer any of my specific questions regarding moderation policy or cutbacks, nor does he seem to have taken into account my point that only one other story in the last week has allowed the posting of comments. There has been no re-balancing by allowing the 'enabling of comments on a wider range of stories' as he puts it.

    This is an straightforward cutback, with the weight of overwhelming evidence that I have shown in my e-mail regarding all other political and business journalists posts having comments enabled, Mr Maxwell still decides to fob me off with the reply he has sent to others posting here.

    It's obvious that the BBC, despite what Chris Patten said the other day, has completely failed in it's duty to licence fee payers, the process of complaint through the this internal system is completely flawed.

    It is time to stop paying licence fees, to instruct OFCOM to take over the handling of complaints and to see the closure of this internal BBC system which is just failing.

    I would suggest to others it is time to write to you local members of Parliament and to the press in order to gain some more 'effective' pressure against a system that cannot be bothered to answer your legitimate enquiries with a reasonable response.

    Lastly I would suggest that anyone posting here take a copy of what they have written before posting in the event that they are unfairly moderated.

    Reply to this message 22

    Report message22

  • Message 23

    , in reply to message 2.

    Posted by AMJHAJ (U14712387) on Wednesday, 16th November 2011

    FAO Peta (Points of View)

    Further to post #22 (now 'temporarily hidden'), perhaps in your investigations you could also look into the response from Daniel Maxwell (BBC Scotland) where he says that removing comments from the Scottish politics and business blogs enables comments to be made to other stories.

    Why would this be? Even at the fairly measured activity of the Scottish politics blog, the evidence is that the number of articles elsewhere which allow comments is much smaller in number.

    And anyway, why couldn't BBC Scotland allow comments on the Scottish politics and business pages AND on other stories? Or is there some sort of 'regional' quota? But then isn't the moderation service outsourced?

    Looking forward to seeing your findings, thanks again.

    Reply to this message 23

    Report message23

  • Message 24

    , in reply to message 23.

    This posting has been hidden during moderation because it broke the House Rules in some way.

  • Message 25

    , in reply to message 16.

    Posted by Peta (U24) on Thursday, 17th November 2011


    Hi

    I've been sent the official statement about this, which reads the same as the one that you have been sent.

    " I've decided to close the comments on the Brian and Douglas blogs as a rule of thumb. Instead I am opening up comments across all our content more regularly - that way I am giving people the opportunity to comment on a wider range of subject areas".

    This isn't something that would be included in the Points of View TV programme, because POV is about TV programmes, not general BBC issues or policy.

    What I can do, is help point you in the right direction, so that the correct people evaluate your complaint.

    Firstly, if you haven't already, you can file a complaint through the BBC complaints site, here's a link www.bbc.co.uk/compla...

    You can read more about the complaints process here

    www.bbc.co.uk/compla...

    Guide to the BBC Editorial and General Complaints process

    There are three stages to the BBC Complaints process. Within 30 working days of the transmission or event you can either:

    make a complaint via this website
    ring BBC Audience Services on 03700 100 222
    (UK-wide rate charged at no more than 01/02 geographic numbers; calls may be recorded for training)
    or write to BBC Complaints, PO Box 1922, Darlington DL3 0UR 


    Some of you mentioned OFCOM, but note that the page above says

    You can also complain to the broadcasting regulator Ofcom about editorial standards in radio and television broadcasts (but not online items or the World Service). Ofcom takes complaints about BBC issues except impartiality, inaccuracy and some commercial issues which remain the responsibility of the BBC Trust. Visit the Ofcom website to read about its remit and how to complain.  

    So it's unlikely that OFCOM would take this one on, as it's about online, not radio or TV broadcasts. The page goes on to say..

    If you are dissatisfied with our first response, please contact the department which replied explaining why and requesting a further response to the complaint. If you made your original complaint through this website, you will need to use our webform again. You should normally do this within 20 working days.  

    So, follow the above, next stage is

    Stage 2: If I'm not satisfied with this second reply, what can I do next?

    If you consider that the second response you received still does not address your complaint, we will advise you how to take the matter further to this next stage. You should normally do this within 20 working days.

    If it is about a specific item which you believe has breached BBC editorial standards and it was broadcast or published by the BBC, it will normally be referred to the Editorial Complaints Unit. The Unit will independently investigate your complaint (normally in writing), decide if it is justified and, if so, ensure that the BBC takes appropriate action in response.

    Other complaints at this stage will normally be referred to management in the division responsible. For full details of the BBC’s complaints processes please visit the BBC Trust website.  


    Finally

    Stage 3: If I still think the BBC has got it wrong what can I do?

    The BBC Trust ensures complaints are properly handled by the BBC and that the complaints process reflects best practice and opportunities for learning.

    Within 20 working days of your response at Stage 2, you may ask the BBC Trust to consider an appeal against the finding. If the BBC Trust upholds an appeal it expects management to take account of its findings.

    You can write to the BBC Trust at 180 Great Portland Street, London W1W 5QZ. Full details of the complaints and appeals processes are on the BBC Trust website. www.bbc.co.uk/bbctru...

    We aim to treat every complainant with respect and in return expect equal consideration to be shown to our staff who handle complaints  


    So, If you have been through the full complaints process and are still not happy about the outcome you can contact the Trust to ask for an appeal.

    www.bbc.co.uk/bbctru...

    All the information you need to appeal to the Trust is on their website, but you must follow the complaints process outlined above first, before going to the Trust.

    I hope this is helpful.

    All the best

    Peta - Points of View message board host


    Reply to this message 25

    Report message25

  • Message 26

    , in reply to message 25.

    Posted by maroonfever (U14561013) on Thursday, 17th November 2011

    Licence fee cancelled this morning. Stick that in your pipe and smoke it.

    Reply to this message 26

    Report message26

  • Message 27

    , in reply to message 25.

    Posted by AMJHAJ (U14712387) on Thursday, 17th November 2011

    Peta

    So, Points of View won't comment on a public BBC statement which clearly lacks accuracy?

    And Points of View won't comment on why BBC Scotland is treating users differently from all rest of BBC output?

    We are being advised to go through the labyrinthine complaints process, which experience shows is soul-sapping, incompetent and designed to end in a 'we didn't do anything wrong' response.

    Very disappointed in this response. Gives the strong impression that the PoV response is the BBC wagons circling.

    Will PoV comment on my two questions above?

    Look forward to your response.

    Reply to this message 27

    Report message27

  • Message 28

    , in reply to message 27.

    Posted by Peta (U24) on Thursday, 17th November 2011

    Hi AMJHAJ

    I work for the Points of View production team - we produce the Points of View TV programme, which is centred around viewers responses to TV programmes. My role in all of this isn't to produce the programmes, I host this message board - that's my role in all this.

    'Points of View' can't comment because it isn't a person, but I can talk as me, which I hope can help just a little bit.

    The complaints process, that I pointed you to is the way to go. If this issue is important to you, which it seems it is, that's the route to take. If you're not happy with the complaints response when you've followed it through, escalate it to the Trust.

    I know it may take you a while to go through the whole process, but there is a process, and it's the only way a huge organisation like the BBC can effectively manage the wide variety of complaints that come in.

    I hope this helps, I'm trying to point you in the right direction.



    Reply to this message 28

    Report message28

  • Message 29

    , in reply to message 28.

    Posted by Chiefy1724 (U820613) on Friday, 18th November 2011

    Peta,

    Thanks for your efforts. It is disappointing that you haven't been able to get any further with Daniel Maxwell and BBC Scotland than we have, but we appreciate the limitations of your brief.

    We will exhaust the BBC Internal Processes and the Trust but just to make you aware that this issue has now been brought to the attention of a number of MPs and MSPs who are taking it forward directly to the BBC Management at both a UK and Scottish Level.

    You and others may like to be aware that the contents of this thread has formed part of the evidence that I personally have submitted to my elected representatives dealing with the case as I have raised it.

    Thanks for your help.

    Regards,

    Chiefy

    Reply to this message 29

    Report message29

  • Message 30

    , in reply to message 29.

    Posted by stevefb (U14977970) on Saturday, 19th November 2011

    Other sites are starting to notice this development
    biased-bbc.blogspot....

    Reply to this message 30

    Report message30

  • Message 31

    , in reply to message 22.

    Posted by John Thomson (U15010658) on Sunday, 20th November 2011

    Further to my earlier post, this is my complaint in full made via the BBC website a few days ago.

    I was dismayed to read this at the bottom of Brian Taylor's repots page (BBC Scotland political correspondent) :

    We are no longer enabling comments on this page as a general rule. We will continue, however, to enable comments from time to time on this page as we do across our online service to provide users with the opportunity to contribute on particular stories.

    I have to question your comment ' enable comments from time to time on this page as we do across our online service'. I'm sorry that simply is not true. I have today gone through the following BBC journalists who have pages similar to Brian's and not one of them have this 'restriction' message, nor show any indication of disallowing comments or cutting them back. Furthermore, I have checked as of today (14/11/11) and all of these journalists currently have comments enabled on the vast majority of their reports. Here's the list:

    N.Ireland:
    Mark Davenport: Political Editor

    Wales:
    Betsan Powys: Political Editor
    David Cornock: Parliamentary correspondent

    UK:
    Mark Easton: Home Editor
    Robert Peston: Business Editor
    Stephanie Flanders: Economics Editor
    Nick Robinson: Political Editor
    Paul Mason: Economics Editor, Newsnight
    Mark Urban: Diplomatic/Defence Editor, Newsnight
    Torin Douglas: Media Correspondent (sometimes uses Twitter)
    Phil Coomes: Picture Editor
    Mark D'Arcy: Parliamentary Correspondent
    Martin Rosenbaum: Freedom of Information Specialist
    Fergus Walsh: Medical Correspondent
    Tom Fielden: Science Correspondent 'Today' programme
    Richard Black: Environment Correspondent
    Rory Cellan Jones: Technology Correspondent (sometimes Twitter)
    Will Gompertz: Arts editor (not all reports have comments enabled)

    England:
    Richard Moss:Political Editor North east and Cumbria
    Len Tingle: Political Editor Yorkshire
    Tim Iredale: Political Editor Yorkshire and Lincolnshire
    Patrick Burns: Political Editor Midlands
    John Hess: Political Editor East Midlands
    Martyn Oates: Political Editor South West
    Deborah McGurran: Political Editor East of England
    Peter Henley: Political Editor South of England
    Louise Stewart: Political Editor South East

    World
    Andrew Harding; Africa Correspondent
    Damian Grammaticas: Beijing Correspondent
    Soutik Biswas: Delhi Correspondent
    Gavin Hewitt: Europe Editor
    Nick Bryant: Australia Correspondent
    Maggie Shiels: USA Silicon Valley Reporter

    Not only are Brian Taylor's pages affected, it is the same with Douglas Fraser, the Scotland Business Editor. So now we have no section in the BBC Scotland News site that allows comments from the viewer whilst in all other regions of the UK, Wales, Northern Ireland and the English regions viewers can post comments.
    Not only in the UK, many overseas reports can be commented on, including Maggie Shiels, the USA Silican Valley Reporter ! Yet this access is being denied to the license fee payers of Scotland.

    As I mentioned, none of these reporters have 'intermittent' access, in all cases all of their reports are available for comments.

    So why the 'cutbacks' for Scottish viewers ?

    Is it indeed a financial cutback ? Possibly you can no longer to afford to have these posts moderated ?
    If this is the case, can you please confirm to me where your moderation teams are based ? Does BBC Scotland have it's own moderation team based in Scotland, separate to the rest of the UK team, and can no longer afford to run it.
    If this is the case and funds are tight, are we in Scotland in danger of actually losing our Political and Business editors all together ?

    Another thought that crossed my mind is that you may be expanding the scope of the stories that allow comments, but on checking all of BBC Scotland's news pages I see there is still only one story that has comments enabled and this story was written some three days ago, here is a link:

    www.bbc.co.uk/news/u...

    So why the sudden change ? How can you justify this cutting of service for Scotland only ? (and it is undeniably only on Scotland's news pages that we are seeing this restriction).

    I look forward to hearing from you.




    I just received this reply



    Dear Mr XXX,

    Thank you for getting in touch. If I may explain our thinking on this
    then please allow me to do so. I have disabled the comments on both the
    Brian Taylor and Douglas Fraser correspondent pages as a rule of thumb.
    In the interests of allowing people to comment on our stories I have
    decided to enable comments on a wider range of stories - a recent
    example being minimum pricing. By not having comments automatically
    included on two pages it enables us to pick other stories with comments
    enabled.

    Best wishes,

    Daniel Maxwell
    Editor
    Newsnight Scotland & News Online
    BBC Pacific Quay
    40 Pacific Quay
    Glasgow G51 1DA


    Mr Maxwell has not even bothered to answer any of my specific questions regarding moderation policy or cutbacks, nor does he seem to have taken into account my point that only one other story in the last week has allowed the posting of comments. There has been no re-balancing by allowing the 'enabling of comments on a wider range of stories' as he puts it.

    This is an straightforward cutback, with the weight of overwhelming evidence that I have shown in my e-mail regarding all other political and business journalists posts having comments enabled, Mr Maxwell still decides to fob me off with the reply he has sent to others posting here.

    It's obvious that the BBC, despite what Chris Patten said the other day, has completely failed in it's duty to licence fee payers, the process of complaint through the this internal system is completely flawed.

    It is time to stop paying licence fees, to instruct OFCOM to take over the handling of complaints and to see the closure of this internal BBC system which is just failing.

    I would suggest to others it is time to write to you local members of Parliament and to the press in order to gain some more 'effective' pressure against a system that cannot be bothered to answer your legitimate enquiries with a reasonable response.

    Lastly I would suggest that anyone posting here take a copy of what they have written before posting in the event that they are unfairly moderated. 
    I'm away to raise the same complaint as maroonfever has already made. Hope you don't mind me plagarising your complaint smiley - smiley.

    Will also send off my concerns to the local MP, the MSPs and to Fiona Hyslop MSP.

    Perhaps Raymond Snoddy's Newswatch would be the more appropriate production team to take on this case. Please could you pass it onto them.

    Here's the link to their contact page:
    news.bbc.co.uk/newsw...

    Reply to this message 31

    Report message31

  • Message 32

    , in reply to message 31.

    Posted by John Thomson (U15010658) on Sunday, 20th November 2011

    This may also be an interesting one to send to The Leveson Inquiry:

    www.levesoninquiry.o...

    Reply to this message 32

    Report message32

  • Message 33

    , in reply to message 31.

    This posting has been hidden during moderation because it broke the House Rules in some way.

  • Message 34

    , in reply to message 32.

    Posted by John Thomson (U15010658) on Sunday, 20th November 2011

    Here's the email I've just sent off to my local MP (Ming Campbell) and the many MSPs and the Scottish Ministers email address.

    I am dismayed at the censorship measure recently introduced by BBC Scotland, a measure which has thwarted public comment and debate on the Scottish correspondents’ blogs – namely the blogs of Brian Taylor and Douglas Fraser. It is a disgrace and affront to the license payers of the UK to have such censorship operating solely in Scotland. The BBC Scotland explanation for this change is highly questionable – see this “BBC Points of View” message board thread for the concerns being voiced and the BBC response: www.bbc.co.uk/dna/mb...

    There is plenty more comment throughout the Internet on this draconian, anti-democratic and anti-free speech measure that applies singularly to BBC Scotland blogs. For example, this article paints a bleak tabloid style now being adopted by BBC Scotland and comments on the censorship issue: www.newsnetscotland.... .

    It is a sad day when it is necessary for Scottish citizens to provide their own forum for commenting on BBC Scotland content, especially when BBC blog content from anywhere else on this planet can be directly commented upon. See the public forum that has been created: www.referendumdebate... .

    I trust politicians of all parties will join together in a non-partisan action to deal with this discrimination against Scotland and a very serious imbalance in the BBC. Your considerable political weight will aid the citizens of Scotland in dealing with this injustice.

    Thank you for your consideration in relation to this matter.

    Reply to this message 34

    Report message34

  • Message 35

    , in reply to message 34.

    Posted by mac1983 (U15039862) on Sunday, 20th November 2011

    Ive noticed loads of examples of incorrect quotes on the BBC website days after being aware of this issue for the first time following misleading "answers" to the wrong questions about an independence referendum on Reporting Scotland. Other storys are potrayed as negative when they are actually positive for Scotland and the independence case. The blogs allow people to twist facts and write lies and missinformation without fear of it being "found out" by people stating the facts.

    Report this to ofcom if you do not get a decent reply. They are breaching sevral broadcasting regulations especially reporting on the national constitution.

    I too received a standard letter saying the quote "dont do scotland down " meant the same as "dont talk scotland down" even though the actual words used by John swinney was "talk" making John Swinney sound like an idiot as this phrase doesnt make sense. The story was changed 3 days later after everyone had read it. Take these matters to ofcom an failing that It might be time for a protest to draw attention to the issue.

    Reply to this message 35

    Report message35

  • Message 36

    , in reply to message 35.

    Posted by DiomhairONYOUTUBEwatchNOW (U15039311) on Sunday, 20th November 2011

    The last time I looked in here this thread had been locked for discussions, what has happened?

    Reply to this message 36

    Report message36

  • Message 37

    , in reply to message 36.

    Posted by Peta (U24) on Monday, 21st November 2011


    The message boards are not open all night, see the right-hand side of the board for opening times.

    When the board closes, it is not possible to post to any of the discussions on the board, until the board re-opens in the morning.

    Reply to this message 37

    Report message37

  • Message 38

    , in reply to message 5.

    Posted by AMJHAJ (U14712387) on Wednesday, 23rd November 2011

    Still no evidence of BBC's Daniel Maxwell's promise to make other stories open regularly for comment.

    Can PoV seek a update on that?

    Reply to this message 38

    Report message38

  • Message 39

    , in reply to message 38.

    Posted by Peta (U24) on Thursday, 24th November 2011


    If you have any queries about BBC News, you can contact the BBC News team yourself, via this page

    news.bbc.co.uk/newsw...

    Reply to this message 39

    Report message39

  • Message 40

    , in reply to message 39.

    Posted by hoddles off into the sunset (U14129169) on Thursday, 24th November 2011

    https://www.bbc.co....

    COMPLAINTS

    Sorry the page you are trying to access does not exist.

    Reply to this message 40

    Report message40

  • Message 41

    , in reply to message 40.

    Posted by DragonFluff (U6879248) on Thursday, 24th November 2011

    I think there's a slight coding error on that page, resulting in that message.

    Try clicking on the tabs - they're all working fine.

    Reply to this message 41

    Report message41

  • Message 42

    , in reply to message 40.

    Posted by Peta (U24) on Thursday, 24th November 2011

    https://www.bbc.co....

    COMPLAINTS

    Sorry the page you are trying to access does not exist. 

    Hi hoddles,

    Can you remember which link you hit to get to that page? I've looked and can't find the broken link.

    When I hit complain, I get to this page https://www.bbc.co....

    Which is a similar URL, but yours appears to be truncated. If you tell me how you got to it I can report the broken link. smiley - ok

    Reply to this message 42

    Report message42

  • Message 43

    , in reply to message 42.

    Posted by hoddles off into the sunset (U14129169) on Thursday, 24th November 2011

    https://www.bbc.co....

    COMPLAINTS

    Sorry the page you are trying to access does not exist. 

    Hi hoddles,

    Can you remember which link you hit to get to that page? I've looked and can't find the broken link.

    When I hit complain, I get to this page https://www.bbc.co....

    Which is a similar URL, but yours appears to be truncated. If you tell me how you got to it I can report the broken link. smiley - ok 


    By selecting "website" from the URL you provided and then "Complaints"

    Reply to this message 43

    Report message43

  • Message 44

    , in reply to message 43.

    Posted by Peta (U24) on Thursday, 24th November 2011

    Thanks hoddles,

    Hmm, the direct link to the complaints site works fine for me.

    I'm going to start a separate discussion about this, to see if anyone else has the same problem as you - if you could read that and give details, that'd be really helpful.

    Reply to this message 44

    Report message44

  • Message 45

    , in reply to message 38.

    Posted by Chiefy1724 (U820613) on Thursday, 24th November 2011

    I can give everyone an update.

    As of 16:12 on Thursday 24th November, there is not one single news story on the web-pages of BBC Scotland that is open for comment.

    Blether with Brian and Douglas Fraser's Ledger remain Read-Only areas. I am certain that there are manty people who would love to comment on Brian's, ahem, unique viewpoint of FMQs but have insted to go to The Website That Dare Not Speak Its Name to do so.

    It makes you wonder if Mr Maxwell is ever going to open a Northern Britain Story for comment ever again.

    Reply to this message 45

    Report message45

  • Message 46

    , in reply to message 45.

    Posted by hoddles off into the sunset (U14129169) on Thursday, 24th November 2011

    I've made my complaint.

    I'm not holding my breath for getting back anything but the usual platitudes.

    Reply to this message 46

    Report message46

  • Message 47

    , in reply to message 46.

    Posted by John Thomson (U15010658) on Saturday, 26th November 2011

    Received a letter from Ming Campbell MP this morning. He noted my concern and is keeping the points I made in mind.

    Hopefully he wil keep the points firmly to the fore of his mind as Chair of the Lib Dem's Home Rule Commission as he looks at Scottish constitutional issues.

    Reply to this message 47

    Report message47

  • Message 48

    , in reply to message 47.

    This posting has been hidden during moderation because it broke the House Rules in some way.

  • Message 49

    , in reply to message 47.

    Posted by hoddles off into the sunset (U14129169) on Tuesday, 29th November 2011

    Dear Mr (hoddles)

    Reference CAS-1120778-G5LWL9

    Thank you for getting in touch.

    If I may explain our thinking on this, then please allow me to do so. I have disabled the comments on both the Brian Taylor and Douglas Fraser correspondent pages as a rule of thumb.

    In the interests of allowing people to comment on our stories, I have decided to enable comments on a wider range of stories - a recent example being minimum pricing. By not having comments automatically included on two pages, it enables us to pick other stories with comments enabled.

    Thank you, once again, for taking the time to contact us.

    Details of the BBC complaints process are available online at www.bbc.co.uk/compla...

    Best wishes,

    Daniel Maxwell
    Editor
    Newsnight Scotland & News Online

    Reply to this message 49

    Report message49

  • Message 50

    , in reply to message 49.

    Posted by hoddles off into the sunset (U14129169) on Tuesday, 29th November 2011

    If any one can make any sense of that, you're a better (wo)man than I am Gungha Din.

    Reply to this message 50

    Report message50

Back to top

Copyright © 2015 BBC. The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.