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Live Streaming blocked re TV Licence

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  • Message 1. Posted by Akey23 (U14871697) on Monday, 16th May 2011permalink

    Hi. Just over 1 month ago one of my PCs came up with a message saying I need a TV licence to stream programmes live, which I have. I clicked continue to watch the programme and it streamed for 2 secs before stopping and saying the channel was unavailable. This applies to all live streams only and is occurring on 4 PCs.
    OS: Windows XP and Windows 7.
    Firewall swiched off.
    Antivirus: Norton 360 and none on the XP.
    Broadband provider: BE and BT.

    Has anyone else had this experience and any ideas? I contacted the BBC via phone and the guy knew nothing. I've emailed them with my whole setup and have currently not heard anything, and it's really irritating me. I have not changed anything on my Windows 7 system, and my XP PC is a new install with no firewall and AV setup when trying. Please......anyone?

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  • Message 2. Posted by Onslow The Cat (U13672446) on Monday, 16th May 2011permalink

    a message saying I need a TV licence to stream programmes live


    The BBC cannot possibly know whether you have a TV Licence when you're online, I don't get such a message watching live TV.... so I suspect you are being scammed.

    BUT have you got a UK valid licence before judgment is passed?

    smiley - blackcat

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  • Message 3. Posted by Onslow The Cat (U13672446) on Monday, 16th May 2011permalink

    Firewall swiched off


    Oh dear.... hadn't clocked that one before my post.... SCAM

    smiley - blackcat

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  • Message 4. Posted by matt (U8621220) on Monday, 16th May 2011permalink

    There is a genuine message from the BBC that reminds you about having a TV license when you try to stream live for the first time.

    I think once you've told it you have a valid license it remembers that and won't ask you again.

    It would probably ask again if you clear your cookies.

    Live streaming works fine for me.

    Does this play successfully for you Akey23? www.bbc.co.uk/iplaye...

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  • Message 5. Posted by Akey23 (U14871697) on Monday, 16th May 2011permalink

    Yep, I have a licence and have had for a long time. And also I have a double firewall and the message appeared. I was just making the point that I've just had to format a new HD and reinstall XP, so thought I would try this machine with only really the service packs and flash installed to run iplayer and the message still comes up on my BT internet connection.

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  • Message 6. Posted by matt (U8621220) on Monday, 16th May 2011permalink

    The message about the license is asking you to confirm whether you have a license or not.

    As you do, you should just be able to click yes and watch the live stream.

    What are you diagnostics results from www.bbc.co.uk/iplaye...

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  • Message 7. Posted by Akey23 (U14871697) on Monday, 16th May 2011permalink

    Actually the message is a statement Headed TV Licensing - Don't forget to watch TV online as it's being broadcast, you still need to be covered by a TV licence.

    Below with and arrow is a link Find out more at the TV licensing website.

    And below this 2 buttons Watch Now, and I don't have a licence.

    I've deleted the cookies as the message does not come up every time as after clicking Watch Now, iplayer streams then blocks saying it is unavailable.

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