General Discussionpermalink

Problems using iplayer abroad

This discussion has been closed.

  • First
  • Last
  • Message 1. Posted by Jeff Bennett (U13926725) on Wednesday, 4th May 2011permalink

    I have just returned from an overseas trip and discovered a problem when trying to play downloaded programs. When connected to an overseas isp , trying to play diplayed an error message about propblems with the content and then the content in question disappeared. Was solved by disconnecting from the internet when playing the program but extremely inconvenient and led, on one occasion, to losing the content when I forgot I was still connected to the internet.

    I am running windows 7 Home premium and iplayer 3.0.10.

    complain

  • Message 2. Posted by matt (U8621220) on Wednesday, 4th May 2011permalink

    Hi Jeff,
    This is a known issue and the BBC suggests disabling your internet connection before trying to play anything like you have been doing iplayerhelp.external...

    complain

    This is a reply to this message.

  • First
  • Last

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.