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iPlayer Desktop doesn't show on Mac

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  • Message 1. Posted by Philip Morton (U1002075) on Wednesday, 18th November 2009permalink

    Hi,

    Since a day or two, iPlayer Desktop has stopped working for me. I'm using:

    - MacBook Pro
    - OS X 10.6.2

    When I click on the BBC iPlayer Desktop icon, the application loads but nothing actually shows up. I've tried reinstalling the app and restarting my computer, but nothing works.

    If I were to guess, I would imagine that this is an Abobe AIR update messing things up, but I'm not sure.

    Any ideas?

    Phil

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  • Message 2. Posted by Philip Morton (U1002075) on Sunday, 13th December 2009permalink

    This has happened again. When you click the icon, nothing happens. I would guess that Adobe AIR is just screwing things up again.

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  • Message 3. Posted by EggOnAStilt (U7111730) on Sunday, 13th December 2009permalink

    Did you actually manage to start a download the first time you installed and if so did it complete before you turned your machine off?

    smiley - friedegg

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  • Message 4. Posted by Did_I_Say_That (U14172075) on Sunday, 13th December 2009permalink

    Find your iPlayer Desktop app and drag it to the Dock. Once there right click the icon and select "Open BBC iPlayer Desktop"

    It should come back.

    It sounds like you've closed the Desktop window but not the application so the above should get it back.

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  • Message 5. Posted by Philip Morton (U1002075) on Tuesday, 22nd December 2009permalink

    No, it's nothing as simple as that. It just doesn't work, however many times you try to click the Dock icon, reinstall it, etc.

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  • Message 6. Posted by Philip Morton (U1002075) on Monday, 18th January 2010permalink

    This has happened AGAIN. Why can't the iPlayer Desktop client just stay working for more than a few weeks? It can't be trusted as long as it's using Adobe AIR, it seems. This is ridiculous.

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  • Message 7. Posted by Guv-nor (U7476305) on Monday, 18th January 2010permalink

    And Air is used because Mac owners went into a corner and sulked because iPlayer was not available to them instantly when it was launched. Then Apple refused to play ball and allow use of their DRM by the BBC, who are forced to use DRM by the rights holders of the content.

    Macs cause 99% of all iPlayer problems, even those on Windows machines due to their demands.

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  • Message 8. Posted by Richard Smith (U14191770) on Monday, 18th January 2010permalink

    And your point is what, exactly?

    The viewing experience is now more than just windows PCs, it is becoming multi-platform in a variety of different types of devices. iPlayer needs to evolve and expand into the new media era.

    This should be encouraged, technical problems should be faced up to and fixed.

    Why all the negativity?

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  • Message 9. Posted by Guv-nor (U7476305) on Monday, 18th January 2010permalink

    You said: "It can't be trusted as long as it's using Adobe AIR"

    You are the reason that AIR is used.

    Just because you see a nice shiny thing does not make it better.

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  • Message 10. Posted by Bruce (U14837147) on Sunday, 10th April 2011permalink

    I had the same problem, and googling around found this on MacAmbulance:

    www.macambulance.co....

    It fixed my problem which sounds the same as yours.

    Cheers,
    Bruce.

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  • Message 11. Posted by jackhosana (U14857103) on Sunday, 1st May 2011permalink

    desktop Iplayer..mm do i really need it, cant i just buy the videos through itunes and watch them without all that jumping and loss of sync, I know iplayer free catchup good.. but the desktop is useless, i streamed Doctor who last night while downloading mail and runing software update with fewer breaks than the download with desktop.
    waisted half an hour and half a gig of data to download a program i cant even watch..
    BBC just make a deal with apple and let me watch it through quicktime or itunes..

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  • Message 12. Posted by RichardP99 (U14863882) on Sunday, 8th May 2011permalink

    I too have been experiencing problems with iPlayer on the Mac. I was unable to download programmes from iPlayer website, as the "enable Javascript" message prevents this, even though JavaScript enabled, cache cleared, etc.

    I say 'was', because i have found a work-around.
    In Safari, select Develop- - User Agent Firefox 3.6.10 Windows
    [Enable 'Show Develop menu bar in menu' at bottom of Advanced tabbing Safari Preferences]
    NB. I have tried FireFox for Mac, and that doesn't work- the WINDOWS version DOES!!
    I hope this helps fellow Mac users.

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