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  • Message -9. Posted by EggOnAStilt (U7111730) on Friday, 8th May 2009permalink

    iPlayer boards are once again ignored as the place to ring in the changes of iPlayer.

    What a surprise it's on a blog.

    www.bbc.co.uk/blogs/...

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  • Message -8. Posted by John99 (U13871221) on Friday, 8th May 2009permalink

    Not something I am interested in, but I am surprised it was not shown on the board. Surely a good example of something the bbc team could enter on the Service updates section.

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  • Message -7. Posted by sock_puppet (U8651941) on Saturday, 9th May 2009permalink

    I can't confess to being too concerned about Cbeebies either but the theme of being the last to know is a concern. Here's an article I found about iPlayer when I was looking for examples of iPlayer information that is freely available on the net. This article is the best I've seen so far for giving information about the total output for iPlayer. Pity it wasn't linked to in these boards.

    Its titled - iPlayer uncovered: What powers the BBC's epic creation?

    crave.cnet.co.uk/sof...

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  • Message -6. Posted by EggOnAStilt (U7111730) on Saturday, 9th May 2009permalink

    As you say another missed opportunity to link for people to read. Seriously what's going on? It would answer lots of questions that crop up on these boards too.

    Anyway, that's a great read SP, good catch smiley - smiley, explains a lot and why on launch there was a slow download for a day, which as AR says is well past, so we can rule out new slow download problem posts, being caused from the BBC end. But we knew that anyway smiley - winkeye

    !4 different formats, wow that's a lot of people catered for.
    Covers the need to move to the new iPlayer
    The amount of data and peak times
    The process of getting a programme on iPlayer

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  • Message -5. Posted by EggOnAStilt (U7111730) on Tuesday, 12th May 2009permalink

    Saying that Nick Reynolds has finally made a blog about it today.

    It's getting to the point where they need to coordinate how things are being released and how information is disseminated, 'cos it sure isn't working at the moment.
    It really is all over the place, and as Mr. Rose's article proved not even in house.
    Twitter seems to be getting pushed now too, just another way to lose the plot of what's going on.

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  • Message -4. Posted by EggOnAStilt (U7111730) on Friday, 15th May 2009permalink

    I've asked Nick on his blog why the boards are getting treated this way?

    Do you need a link to find his article ? smiley - winkeye

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  • Message -3. Posted by EggOnAStilt (U7111730) on Thursday, 21st May 2009permalink

    Well amazingly enough we seem to having a dialogue about these boards on Nicks blog site, how strange.

    www.bbc.co.uk/blogs/...


    Oh and Jonathan has also told us there are twits as well, where they give information out about iPlayer, still does not really answer why we are the poor relations here on these boards.

    twitter.com/BBCiPlay...

    Dare I ask do they also use things like facebook, flickr and others too? Anyone know? Why isn't there anything on these boards pointing us to all these different places for all things iPlayer?

    Egg

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  • Message -2. Posted by EggOnAStilt (U7111730) on Thursday, 21st May 2009permalink

    delicious.com/bbccou...

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  • Message -1. Posted by EggOnAStilt (U7111730) on Friday, 22nd May 2009permalink

    More news

    www.itproportal.com/...

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  • Message 0. Posted by EggOnAStilt (U7111730) on Monday, 25th May 2009permalink

    smiley - ghostsmiley - fairysmiley - drumrollsmiley - flyhismiley - footinmouth
    Ok I've found the smiliessmiley - eureka as some will have noticed, the ones in the message board FAQs are for the old boards and out of date.smiley - rolleyes

    Here's the link and then you can find how to do them by further clicking on the blue subsections.
    www.bbc.co.uk/dna/h2...

    smiley - monstersmiley - magicsmiley - skullsmiley - vampiresmiley - wizard

    Just in case you were interested. smiley - raisedeyebrow

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  • Message 1. Posted by matt (U8621220) on Monday, 25th May 2009permalink

    Have all those smilies been there since the board style was changed ages ago?

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  • Message 2. Posted by EggOnAStilt (U7111730) on Monday, 25th May 2009permalink

    smiley - dragon or in fact just click on the relevant smiley in the list on the first page it does the same.smiley - bluelight

    maybe even a few more here.smiley - tardis

    www.bbc.co.uk/dna/h2...

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  • Message 3. Posted by EggOnAStilt (U7111730) on Monday, 25th May 2009permalink

    Have all those smilies been there since the board style was changed ages ago?


    Probably, why I thought it was a suitable candidate for my Boards Last To Know Thread smiley - shhh they don't want us to know smiley - rofl

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  • Message 4. Posted by Squirrel (U961634) on Tuesday, 26th May 2009permalink


    Talking to yourself a lot again EFsmiley - friedeggsmiley - biggrin

    These are pan-DNA smileys smiley - magic and I remember posting links into some of the H2G2 lists of them ages ago on the previous (DNA) version of these messageboards..

    So yes they have been available for ages! smiley - yikes

    It was around the time everyone was posting complaining that DNA was not as good as the previous iPlayer messageboard..

    smiley - yawn

    I never did get anyone to notice my requests for a smiley smiley - envysmiley - sadface I mean there's smiley - sharksmiley - spidersmiley - dogsmiley - batsmiley - sheep and even a smiley - clown or two and a smiley - monster!

    But at least there is a smiley - friedegg...

    smiley - rainbow

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  • Message 5. Posted by EggOnAStilt (U7111730) on Tuesday, 26th May 2009permalink

    Squirrel

    Now my objection to the POV boards is coming to a close I have reverted back to my old name, have you spotted Kingstonsmiley - batsmiley - borg is now Onslowsmiley - blackcat yet? He's had a species change.

    smiley - friedegg

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  • Message 6. Posted by EggOnAStilt (U7111730) on Wednesday, 27th May 2009permalink

    So the big header section over the top of the posting box is a very good improvement smiley - ok don't you think? They really couldn't have made it bigger, smiley - biggrin
    smiley - discosmiley - discosmiley - discoGood move methinks. smiley - discosmiley - discosmiley - disco

    smiley - tomatosmiley - tomatosmiley - tomatoSee how many still miss or ignore it. smiley - tomatosmiley - tomatosmiley - tomato

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  • Message 7. Posted by Squirrel (U961634) on Thursday, 28th May 2009permalink


    smiley - biggrin

    That notice (above as I post) is quite prominent smiley - friedegg I agree.. smiley - yikes

    I wondered if the bit

    is primarily for you to discuss the service with other users
    might be directed at those of US who post about life in general as well as "the service"..? smiley - evilgrin

    So what happened with POV - did you have a falling out? smiley - injured Have people been trying to crack your shell?!

    I did notice the smiley - blackcat about smiley - winkeye I thought, at least they don't come out of the sky at you! There is a chance to smiley - run and get up a tree..

    smiley - goodluck

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  • Message 8. Posted by EggOnAStilt (U7111730) on Friday, 29th May 2009permalink

    I'm now having a talk about twitter and messageboards and iplayer on a blog which has nothing to do with iplayer.

    I've got Dave Lee seriously suggesting twitter is better than the boards for people with problems.

    What smiley - planet are we on. smiley - doh

    www.bbc.co.uk/blogs/...

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  • Message 9. Posted by EggOnAStilt (U7111730) on Friday, 29th May 2009permalink

    So what happened with POV - did you have a falling out? Have people been trying to crack your shell?!

    This happened.after a so called 6 month bloggy consultation with Nick Reynolds.

    www.bbc.co.uk/dna/h2...
    which caused
    www.bbc.co.uk/dna/h2...
    and a mass exit of older posters and then followed by a stay of execution until June 8th before all the changes were/are to be fully implemented. they even told their board members to go use other non BBC sites

    I'd call it a mini board riot, which has highlighted board closures, board constraints, the promotion of blogs and the wholesale insistence that twitter is the best thing ever invented.
    It has shown that staff will not use messageboards to willingly engage their customers (Nick even said so)
    Which probably explains all the weight being put behind the blogging and microblogging.

    Nicks blogs were here

    www.bbc.co.uk/blogs/...
    www.bbc.co.uk/blogs/...

    It's a lot to wade through but one thing was for sure, come hell or high water, no matter what the boarders wanted, Nick pushed on. Then washed his hands of it smiley - laugh

    As a protest some people temporarily changed their user names to commercial programmes or characters from them, as discussion on commercial programmes as subjects is going to be banned.
    Hence Emmedale Farm Egg for a while, there were some other great names too like Blanche Hunt's Grimace smiley - laugh and Edna Birch's Hat smiley - biggrin
    There was wholesale butchery of the RadioBoards who were told to use the chat room on the POV boards the list goes on.
    What a mess and a lesson in how to p off your customers, but hey you can always twitter smiley - doh

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  • Message 10. Posted by Squirrel (U961634) on Friday, 29th May 2009permalink


    Hey smiley - ta for all the info and potted history of that which I have been missing smiley - friedegg I will have to go and have a scrabble about in it.. smiley - cheers

    It would seem the smiley - bleep BBC management still don't quite understand the on-line interactive world!

    For example: Someone in the BBC thinks that annoying me (and probably lots of other iPlayer viewers) by constantly asking me to check a box saying I'm over 16 (& by a long way!) is preventing children watching content deemed (by who?!) inappropriate! smiley - steam Meanwhile we are told (on BBC programmes) that most 13 year olds have seen p*rn on-line far worse than their parents even know exists!!

    DNA himself will be spinning in his grave smiley - flyhi maybe the smiley - ghost of Douglas will turn up to haunt their smiley - titR twittings with a smiley - spork!

    smiley - goodluck

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  • Message 11. Posted by EggOnAStilt (U7111730) on Sunday, 31st May 2009permalink

    Having just watched POV on BBC 1 Mr J. Vine informs us that someone from the iPlayer team is on their programme next week answering all the questions the POV team have received,
    So wonder where these questions have come from,. as they are not on the POV boards, from here, these boards? From blogs even the worshipped gold plated twitter?

    Anyone, from the "team" care to explain before the mystery guest appearance?
    OR ARE WE THE LAST TO KNOW smiley - laugh

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  • Message 12. Posted by Squirrel (U961634) on Monday, 1st June 2009permalink


    Handy that most of the complaint threads, such as all the software issues, have been closed down.

    Less posts to read through and POV is a very short programme!

    The software problems don't magically get fixed, the solutions don't appear in the FAQ/help pages, just because the "Topic" is no longer on the board..

    I came back today to say thank you for Radio7 transmitting a programme which I could listen to on iPlayer. I had previously started a thread about it being the wrong programme. The thread was completely ignoed for a week by everybody and then; "This discussion has been closed"

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  • Message 13. Posted by Onslow The Cat (U13672446) on Monday, 1st June 2009permalink

    I've always thought POV was too short, even when it was first invented (and at that time there were only two channels and no 24 hour broadcasting). So now it is the equivalent of the *very important* debates we are shown that have to end hurriedly because the time is running out (and just when the most important issue is raised and not answered!).

    You can be sure the BBC iPlayer man won't be Erik Huggers (unless he comes on to discuss the issue of paying for iPlayer content). Let's hope the POV prgramme actually debates some of the real issues, but given its likely 3-5 minute timeslot it would be remarkable if it did! smiley - blackcat

    And even more remarkable if its content were put on the iPlayer MB!

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  • Message 14. Posted by Squirrel (U961634) on Tuesday, 2nd June 2009permalink


    But there are so many other ways to contact the BBC now than POV! (Now even smiley - titR can be used..)

    Obviously the BBC don't want to broadcast TOO MUCH of the mass of praise they receive on; messageboards, blogs, smiley - titR, the telephone, Royal Mail, Facecrack, "contact us" pages, etc, etc..

    There is so much great feedback from the nation, they are having to scale down some of the more popular methods of communication. It's clearly getting quite embarasing.. smiley - blush

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  • Message 15. Posted by EggOnAStilt (U7111730) on Wednesday, 10th June 2009permalink

    Well twitter is not the golden boy after all.
    Maybe the BBC will have a little rethink now before the continued blogging and twittering overpromotion.

    Just sometimes when the customers (us) say it ain't working, they perhaps should believe us.

    news.bbc.co.uk/1/hi/...

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  • Message 16. Posted by EggOnAStilt (U7111730) on Wednesday, 10th June 2009permalink

    Someone's blogging again.
    www.bbc.co.uk/blogs/...

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  • Message 17. Posted by EggOnAStilt (U7111730) on Thursday, 11th June 2009permalink

    smiley - shrugsmiley - huhJust in case you didn't know it's MOBILE DAY smiley - huhsmiley - shrug
    Whatever that is, some sort of smiley - bustour?, Possibly something like iPlayer day which I managed to miss too.smiley - sigh

    smiley - rolleyesIt's over on the blog site etc. smiley - rolleyes

    Now where did I leave those links, you just can't find them when you need them smiley - dohsmiley - evilgrinsmiley - tongueout

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  • Message 18. Posted by EggOnAStilt (U7111730) on Thursday, 11th June 2009permalink

    Jonathan Richardson seems to be promoting the day, who is he, I've never heard of him, has anyone else? smiley - evilgrinsmiley - run He'll never catch me .smiley - laugh

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  • Message 19. Posted by EggOnAStilt (U7111730) on Thursday, 11th June 2009permalink

    There we go, at last something in the updates,smiley - winkeyesmiley - biggrin

    www.bbc.co.uk/dna/mb...

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  • Message 20. Posted by EggOnAStilt (U7111730) on Monday, 15th June 2009permalink

    Following the recent problems iplayer had, it was noted that the BBC new service was also struggling.

    They placed a blog here.
    www.bbc.co.uk/blogs/...

    So I asked the question, followed up by another poster if this was related to the iPlayer outage and why no mention for iPlayer users? Which would have saved many people effecting "repairs" to their systems, frustrations and multiposts here about iPlayer not working.

    I'll quote this poster from linked blog.

    christownsend wrote:

    Assuming this is the same problem that killed iPlayer for many people on Thursday night/Friday morning ... it would have been nice to have had even a one-line acknowledgement of the problem before we all started going through the futile process of re-installing/updating Flash, posting on Forums asking friends to check 'is it working for you', etc etc etc ...


    What is good to see is John O'Donovan's reply.

    jodbod wrote:

    Hi "Egg on a stilt" / "christownsend", yes, the problem was related. It was difficult to track down because the problem was caused by a combination of issues related to a shared library and changes to server configurations. Many areas of the BBC are dependent on shared products, and News and Sport are no different. We are actively looking at ways to avoid such dependencies from causing problems in the future.

    For News and Sport, we often announce service issues on The Editors Blog ( www.bbc.co.uk/blogs/... ) but your comments are making me think about how we might do this in the future. We like to be open about service issues when they are affecting services to avoid confusion amongst users.


    So we have some form of acknowledgement that "blogs" didn't suffice and tbh the information regarding iPlayer wasn't exactly made very clear.

    I think very slowly messageboarders and customers in general are perhaps finally starting to get the message across to TPTB that service updates and getting this information out needs a rethink and that the favoured blogs alone are not enough. Then again there wasn't even a blog about it from the iPlayer team anyway, nor a specific service announcement.

    smiley - friedegg

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  • Message 21. Posted by John99 (U13871221) on Tuesday, 16th June 2009permalink

    More changes again see: www.bbc.co.uk/dna/mb... noting that messages are now numbered.

    Again it could have been shown on service updates as a usefull place to shom info, or on the announcements tab the BBC now use on this MB.

    On the subject of blogs comming out first, see James Cridlands recent posts, will the next lot of news be broken first in the blogs. eg see www.bbc.co.uk/dna/mb... message#6

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  • Message 22. Posted by EggOnAStilt (U7111730) on Tuesday, 7th July 2009permalink

    Oh my, look a blog...........
    www.bbc.co.uk/blogs/...

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  • Message 23. Posted by John99 (U13871221) on Tuesday, 7th July 2009permalink

    Hey did we get this one first:
    www.bbc.co.uk/dna/mb...
    Re bitrates changing from James Cridland (bbc)
    John

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  • Message 24. Posted by EggOnAStilt (U7111730) on Thursday, 9th July 2009permalink

    www.digitalspy.co.uk...

    Mr Huggers speaking again, this time project canvas.

    Now is this an official BBC line by Mr Huggers or his opinion again? Not forgetting the BBC denied what he was saying last time he was in the news. smiley - doh

    smiley - friedegg

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  • Message 25. Posted by Onslow The Cat (U13672446) on Thursday, 9th July 2009permalink

    If it requires an internet connection I'm not sure how the market reach of freeview iPlayer will extend beyond those who can already get the broadband based computer service in the first place.

    If the licence fee is going to be top-sliced I doubt the funds will be available for project canvas anyway, but we can only wait and see.... maybe that's why he wants pay per download on iPlayer. It certainly fits in with a masterplan!

    smiley - blackcat

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  • Message 26. Posted by John99 (U13871221) on Thursday, 27th August 2009permalink

    We now have audio description available on iPlayer
    www.bbc.co.uk/blogs/...

    Now I can understand not mentioning the troublesome 13th August upgrades but this I would have thought should be worthy of a mention in the Services Updates section of the mb. And maybe in the new faqs RSS feed or as an Announcement.

    John

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  • Message 27. Posted by John99 (U13871221) on Friday, 28th August 2009permalink

    The mb has caught up and given additional information:
    'Audio described content'
    www.bbc.co.uk/dna/mb...

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  • Message 28. Posted by Onslow The Cat (U13672446) on Tuesday, 1st September 2009permalink

    On project canvas read the blog on this webpage (canvas to save bandwidth)
    www.bbc.co.uk/blogs/...

    I see the BBC has come in for a pasting this weekend up at Edinburgh. Both Sky and Five have complained about the unfair advantage the licence fee makes in a time of falling revenues for commercial stations.

    In fact Mr Huggers prediction about iPlayer becoming PPV might be a self-fulfilling prophecy if we get a new cost-cutting government in next year....

    smiley - blackcat

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  • Message 29. Posted by John99 (U13871221) on Monday, 25th October 2010permalink

    They have blogged and tweeted, & I have even downloaded iPD v3.0.8 but not a word on the mb.
    I have checked for announcements. I will even be naughty & post in Service Updates as the iPlayer team have not got round to it yet.
    ( BBC staff have proved they are able to post out of opening hours so no excuse that it is too early in the morning)

    Blog comment buried here "Round Up Thursday 7 October 2010" - www.bbc.co.uk/blogs/... - Friday 22nd
    Tweet yesterday picked up by "Simon" an mentioned in "Programmes deleted from download library weeks before expiry" - www.bbc.co.uk/dna/mb...

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  • Message 30. Posted by John99 (U13871221) on Monday, 25th October 2010permalink

    Thers another Blog this afternoon it mentions the beta iPD but fails to include a link:

    BBC writing; <quote>On Friday, the team completed a patch release, which can be found on the BBC iPlayer Help site here. { www.bbc.co.uk/blogs/... ]<quote>

    And as has already been pointed out <quote>1. At 4:20pm on 25 Oct 2010, daveac wrote:

    Quote:- 'On Friday, the team completed a patch release, which can be found on the BBC iPlayer Help site here'

    The word 'here' does click to a 'patch' link

    I also went to the Help page and typed in 'patch' but no result
    Could you add the link into the blog page please.

    Sorry if it's there and I'm just not seeing it smiley - smiley

    Cheers, daveac</quote>

    Still nothing on the messageboard, too busy tweeting it would seem.

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