Technical issuespermalink

Always check the fully searchable and regularly updated help pages for answers or contact our helpdesk. We do monitor this section but cannot respond to every post.
If you do post, we need the following (feel free to copy and paste this bit if it helps):
- Which computer operating system or device you're using - What is the problem with – Download Manager, Desktop, Flash, Real, WMP, sideloading - What the problem is and the FAQs you've read to solve this - Your ISP - Which programmes are affected and their URL or name

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