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Stealthy release of iPD v3.0.8

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  • Message 1. Posted by John99 (U13871221) on Monday, 25th October 2010permalink

    See msg#39 in thread "Boards Last to Know Again" - www.bbc.co.uk/dna/mb...
    & "I give up!!!!!!" - www.bbc.co.uk/dna/mb...

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  • Message 2. Posted by michaelkenward (U9287454) on Monday, 25th October 2010permalink

    It seems to have been a response to yet another cock up in the earlier version.

    A number of people have woken up to find that iPlayer had deleted weeks worth of downloads far in advance of their expiry date. Indeed, some are still there for us to download, yet again.

    About once a month they sneak out a new version that is supposed to fix the problem. So far, they have failed. Wait a while and downloads vanish.

    Accept it, we are all players in a gigantic beta testing programme.

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  • Message 3. Posted by ariadnesclew (U14616152) on Monday, 25th October 2010permalink

    Is this why favourites have vanished? Warning would indeed be useful. I am incensed, as favourites was my clunky workaround for the loss of A-Z search.

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  • Message 4. Posted by johnbsc (U14613984) on Monday, 25th October 2010permalink

    At least it downloads programs now!
    This is the first time I have been able to download a program since the FORCED upgrade to the Beta version, now we can only hope it continues to be an option.
    I tried to download a program from the doubtful front page of the iPlayer site but it still removes the download icon when the cursor moves away from the picture of the program, but I did succeed in downloading the program from the channel list (today's "World Business Report" on the News Channel), I wonder if the "disappearing early" problem and the "manual remove from list" but "leaves in repository" problem has been fixed as well.
    John
    p.s. Why does it still show as version 3.0.7 if this is what has been changed?

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  • Message 5. Posted by John99 (U13871221) on Monday, 25th October 2010permalink

    smiley - winkeye sounds like your fix was the Placebo effect.

    I obtained the download after looking at the smiley - tit but have not installed it. The exicutable being named something like ipdv308.air

    I will not post the link direct to the BBC download as it will be an executable and possibly against rules to post such a link. Especially as BBC is only blogging & smiley - titing about this so far.

    Note also bbc changed smiley - tit address after posting the link.

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  • Message 6. Posted by John99 (U13871221) on Monday, 25th October 2010permalink

    BBC blog with link for BETA iPD v3.0.8 download:
    "BBC iPlayer Desktop 3.0.8
    Paul Clark | 13:32 UK time, Monday, 25 October 2010 " - www.bbc.co.uk/blogs/...

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  • Message 7. Posted by John99 (U13871221) on Tuesday, 26th October 2010permalink

    And its official on the message-board now with
    "BBC iPlayer Desktop 3.0.8 - beta version available
    26 October 2010 11:32" - iplayerhelp.external...

    Being mentioned by our Host Jonathan in the TV section: -
    "New BBC iPlayer Desktop beta 3.08" - www.bbc.co.uk/dna/mb...

    FAQ saying "Not all users will have been affected by this specific problem. We think that some machines running the latest versions of Adobe AIR (2.x) experienced the issue. This is because of undocumented changes to the Flash player. "

    The blog says something similar and now has a comment about the smiley - monster bug report re Air - www.bbc.co.uk/blogs/...

    John

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  • Message 8. Posted by johnbsc (U14613984) on Thursday, 28th October 2010permalink

    I did download the "new" version onto my Linux machine and it appeared to be 3.0.7, however after I successfully downloaded a program I looked at the "preferences" after the download to check what it said and "somehow" was informed there was a later version (not forced to download it like before) and I then did download it, version 3.0.8.
    It now seems to work properly and in both download cases it did ask the appropriate permission to proceed which didn't happen before with the "automatic download". It still seems as if there was some conflict in the Adobe Air download as the Adobe site the BBC link took me to appeared to be Spanish (I think). Maybe this like was causing the sequence to think we were outside the UK and thus causing the download problems there. It would be nice if the BBC representatives here could at least give us an idea as to what they thought the real problem was and not just keep telling us to look at the FAQs that don't appear to change in line with the version of iPlayer.
    John

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  • Message 9. Posted by Karin (U3621145) on Monday, 1st November 2010permalink

    Well, I finally got around to installing the v3.08 beta. I had my reservations about v3.07, and I was proven right! smiley - steam

    Firstly, v3.07 appears to be about DRM protection, which, of course, we were not told. But, this does explain why the update was made mandatory. It does not, however, excuse foisting something on us that was clearly INADEQUATELY TESTED!

    No doubt, the BBC iP Dev Team became aware of certain DRM loopholes, especially this one. If you had to crash out of iPlayer (iPD hung your machine or you re-booted) before all of the licences were properly attained (and sometimes even after), iPD would often gift us with extra viewing days. Actually, it would re-tag all recent downloads with the date and time based on the iPD re-start (+7 or +30 days), rather than that based on the download date-time. This feature dates back to v2 and continued into v3.05. smiley - gift

    For the past month, I stubbornly stuck to v3.05, until my once 60GB was nearly empty. I have been happily downloading to Windows Media Format.

    When I tried to download into iPD v3.08, iP refused to recognise that I had iPD installed--I loathe that page, which was often wrong in v2 as well. This was despite having launched iP from iPD! smiley - cross

    Reluctantly, I installed iPD v3.07. Now I could finally download, except it made a point of deleting any and every file folder it considered suspicious. smiley - steam Given the long-standing premature expiry bug, I found this action particularly intolerable. iP Dev Team: DO NOT DELETE IF YOU CANNOT RELIABLY COMPUTE AN EXPIRATION DATE-TIME!! Files should also not be deleted because your Content Manager encounters an error!

    I actually lost a programme in mid-view. I had been playing it, fell asleep, woke and hit "Pray Again." I forgot to check whether my online connection was still up--it wasn't, so I was punished. The programme, which had 3 full days left on it, was deleted! smiley - steam

    Anyway, I restored the erroneously erased programmes from backup; then launched iPD v3.08. Yes, I now have 3 versions of iPlayer installed. smiley - smiley While I rather suspect v3.05 may not recognise the AIR update (2.5), v3.07 and v3.08 can share the iPD user profile (Application Data) directory just fine. Forget this 'clean install' malarkey; it appears to be irrelevant with v3. As iPD recreates the iPlayer.log file (truncates, then appends) on start-up, I actually make copies of each logfile after each session to keep track of this nightmare.

    V3.08 thankfully has no programme genocide feature. This time, iP was able to download to v3.08 and life proceeded reasonably well.

    I then studied the logfile. Suffice to say, I do not believe the developers have solved the premature programme deletion, nor do they seem to have a grasp of the problem. All v3.08 solves is the catastrophic mass deletion that was unwittingly launched upon us with v3.07! smiley - cross

    BTW, as far as blaming AIR 2.2, rolling back to AIR 1.5.3 when I was running iPD v2 did clear up my premature expiries. However, when I updated to v3.05, I did not change AIR. My premature expiries returned, even though I was still running AIR 1.5.3. No, I have also studied the Flash/AIR Timer class that is supposed to be at fault. Not so. The limitations of this class are very clearly documented, with online discussions dating back to 2008! It is certainly not a change in AIR 2.2 (2010 release). IMHO, the BBC iP Dev Team just continues to ignore them.

    I will be doing further investigation into v3.07 tonight and will post findings later, hopefully tomorrow. I really do wish the boards stayed up overnight. smiley - erm

    In short, I do not believe the BBC representatives (the speaking ones) actually know what is going on with the software, because I do not believe they are being reliably informed by the development team. I am not alleging deception; it is highly likely the developers do not understand the fundamental weaknesses in their design or the problems we are experiencing and reporting. And I am just referring to technical function here, not the more subjective design issues.

    Now you see why I was too angry to post yesterday.

    Karin smiley - cross

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  • Message 10. Posted by John99 (U13871221) on Tuesday, 2nd November 2010permalink

    I liked the closing paragraph, so I re-used it: www.bbc.co.uk/blogs/...

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  • Message 11. Posted by BBC auto-messages (U8526101) on Tuesday, 25th January 2011permalink

    Editorial Note: This conversation has been moved from 'Service updates' to 'Archived threads'.

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