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IE9

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  • Message 1. Posted by PhilSparke (U14845501) on Monday, 18th April 2011permalink

    Since upgrading to Internet Explorer 9 I can't get iPlayer radio programmes on my PC. TV ones are OK, oddly!

    Any ideas please? My Flash Player is up-to-date

    Philip Sparke

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  • Message 2. Posted by Eric_T (U14603255) on Monday, 18th April 2011permalink

    Annoying, isn't it. Workaround here:

    www.bbc.co.uk/dna/mb...

    Eric

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  • Message 3. Posted by Sandstrom (U14413284) on Monday, 18th April 2011permalink

    I think the simple fix is to avoid IE9.

    My attempts to play radio via IE9 using the standard site (avoiding RadioPlayer as well) www.bbc.co.uk/iplaye... always required three or more page refreshes before the "click to play" icon comes on screen for both past or live radio.

    Radio worked fine in IE8 for me.

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  • Message 4. Posted by cressy (U13839104) on Thursday, 21st April 2011permalink

    iplayer works for ie8 on my desktop but not ie9; uninstalling ie9 sorts the problem or installing chrome. Strangely iplayer works fine on ie9 on my laptop; both desktop and laptop have the same suite of programmes. I can understand financial constraints having an effect at the Beeb, but it is a shame if Windows users are being left to last. It would also be good if the Beeb finds time to make iplayer available on windows mobile 7 devices.

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  • Message 5. Posted by John99 (U13871221) on Thursday, 21st April 2011permalink

    As I have remarked in other threads BBC does not seem to keep its documentation up-todate regarding which browsers the BBC website in general is supporting, and more specifically which browsers should work on iPlayer and RadioPlayer; or if the documentation is up-to-date then the BBC are no longer trying to keep up and guarantee to support newly released browsers, soon after their initial release.

    ( The only BBC guidance I have so far found is :
    - listing of supported browsers - www.bbc.co.uk/guidel...
    [^note^ above does not mention Firefox 4 or IE9
    - Faq including suggestion iPlayer users upgrade to Firefox 4
    - iplayerhelp.external...
    [^note^ above does not give any reasoning behind this suggestion , and it may be intended to relate only to RadioPlayer use.

    Should anyone discover useful BBC links it may help others if you repeat the links, some of this information does appear rather difficult to track down )

    With some browsers such as Chrome and now Firefox using faster & more frequent software releases this problem is likely to get worse.

    Unfortunately this appears to be something we are unable to openly hold a two way discussion about with the BBC.

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  • Message 6. Posted by imaginarynumber (U14551503) on Tuesday, 3rd May 2011permalink

    I too am unable to veiw content using the full fat version of ie9.

    It works if you turn on compatibility mode.

    See naturaldogs.co.uk/bb...

    for detailed advice

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