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Radio iPlayer progress bar hard to use?

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  • Message 1. Posted by Paul (U14305055) on Sunday, 3rd April 2011permalink

    Am listening to R4 Any Questions using the radio iPlayer window, and I think the progress bar has a number of problems:

    1. When you drag the circular control on the bar the time does not change, so you can't easily go back 30 seconds, or go forwards to a particular point in time.

    2. When you resize the window none of the content inside the window changes size, so you can't make the bar longer, which would allow greater precision when dragging the circular control.

    complain

  • Message 2. Posted by binghambloke (U14423677) on Tuesday, 5th April 2011permalink

    Glad it's not just me who hates the new progress bar.
    It is bordering on useless.

    You can't see how far you have dragged the slider bar anymore until you press play and then it's trial and error to get the right place.
    So I listen to Chris Moyles show daily and have done for years. A quick click and you could skip about 4 mins to say miss a record you didn't like or the news. Try doing that now!

    I spend more than 4 mins trying to get to say the end of the news so no point in trying.
    Don't fix something that is not broken!!!!!

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  • Message 3. Posted by mickey-da-fish (U14832353) on Tuesday, 5th April 2011permalink

    Agreed, Paul.

    Compared to the old version, RadioPlayer is unusable!

    but this, From the FAQ really takes the biscuit:

    At present, preset BBC Radio stations in iPlayer do not appear in ‘My Stations' on Radioplayer.
    iplayerhelp.external...

    They really have shot themselves in the foot with this...

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  • Message 4. Posted by conrad1on (U6630736) on Tuesday, 5th April 2011permalink

    I'd like to add my voice to this.

    The previous Radio Player certainly wasn't perfect, but this 'update', particularly the new even-worse slider, is absolutely disastrous.

    If you find that you have trouble scrolling through most programmes, try skipping through a fairly long show like Up All Night - each little 'jump' of the slider constitutes a full two or three minutes, making finding the start of any particular item nigh on impossible.

    Not to mention the fact that you're now forced to guess at which timecode you'll end up at, because the counter no longer moves with the slider.

    I decided just to download the whole show in the end rather than faff on trying find one little bit, which is clearly much less convenient.

    I don't know if posting this here will make any difference, but I'd just like to note my displeasure with this new change.

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  • Message 5. Posted by scott (U14832609) on Tuesday, 5th April 2011permalink

    add my voice to problem. it's now impossible to skip past day old news on a 6 music show.

    it's also hard to skip past a song i don't like, but maybe that's a cunning plan so that i don't skip past any songs & have to enjoy the programme as it was intended. wait--in that case they wouldn't even have the slider control.

    come on bbc, this is an obvious use case that should have been (probably was?) caught in your testing, but was ignored.

    all in all the radio player is completely awesome & i'd be lost without it so huge props for making it available. just fix this little complaint we have.

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  • Message 6. Posted by Kaz (U182246) on Wednesday, 6th April 2011permalink

    I too am finding the progress bar impossible to use accurately. The smallest jump I can make is 45 seconds and often its far more than that. Bearing in mind that we have to listen to 4 minutes of the previous programme and the announcer before getting to the programme, its frustrating that all of a sudden I cannot fast forward it anymore. The old bar was great, it could be moved by a couple of seconds, ensuring you got to your programme without missing the begining.

    Please go back to the old progress bar

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  • Message 7. Posted by Ian Wood (U14833411) on Wednesday, 6th April 2011permalink

    Just wanted to add my agreement. A great deal of control has been lost with the new progress bar. I can't manage less than two minutes' change forward or back and the loss of a "preview" clock as you click and hold while sliding makes it a lottery as to where you end up.

    This needs changing. Now, please.

    complain

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  • Message 8. Posted by bay111 (U13909016) on Thursday, 7th April 2011permalink

    The new slide bar is not hard to use - it is useless!
    1/ It is almost useless because the marker and the way it leaps does not allow any precision in finding anything, especially with longer programmes on Radio 4 and Radio 3.
    2/ Nothing is STUPIDER about the new device than the decoupling of the marker from the counter.
    Why is it that while you (ie. the BBC) have run out of funds to keep some good old services, there is always green light (and money) for useless stupid 'innovations' like the new slide bar?

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  • Message 9. Posted by Paul Mitchell (U2058948) on Sunday, 10th April 2011permalink

    ... and to think as licence payers that we paid for the BBC to screw this up!

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  • Message 10. Posted by John99 (U13871221) on Sunday, 10th April 2011permalink

    I am using a computer. ( I realise iPlayer etc is multi platform)

    I used to avoid using the iPlayer site to play BBC Radio. Now however if you first go to the iPlayer site and then get radio you still get the familiar iPlayer Radio Tab/Console/window or whatever you used to get before.

    That works with both Live eg
    - www.bbc.co.uk/iplaye...
    - then say - www.bbc.co.uk/iplaye...
    and listen again eg
    - www.bbc.co.uk/iplaye...
    Which I can open in a browser tab
    The progress bar in the listen again is the full width of the Embeded Media Player screen
    Which is itself wide, rather than tall and thin, and the progress bar is about 1/2 the width of my screen.

    Again changes seem to be making things worse not better, why is the RadioPlayer console tall and thin on a wide computer screen ? it does not make sense.

    I do not think complaining here will make any difference. I doubt there is any effective way to petition the BBC to explain or change the system they have forced upon us.
    ( Or has anyone got any ideas how we could ?)

    complain

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  • Message 11. Posted by Alec (U14837109) on Sunday, 10th April 2011permalink

    Absolutely agree with all the above comments. As a regular user of iPlayer for catching up on music I have missed, particularly on Radio 3's Through the Night, the accuracy only seems to be about +/- 3 minutes which means spending time listening to stuff I'm not interested in before getting to what I want.
    Basically the button seems too big, it "bounces back" if you try to move it a short way, and the time elapsed display only updates when you "let go".
    Is it possible to return to the old slider? – it wasn't that accurate, but so much better than the new one!

    complain

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  • Message 12. Posted by John99 (U13871221) on Monday, 11th April 2011permalink

    It is possible to use the old slider, see my comments above.

    Any chance of getting the BBC to improve matters : Zilch
    unless anyone has ideas about effective methods of gettin the BBC to listen to users comments, certainly no point in making them on this messageboard, other than to keep others informed.

    complain

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  • Message 13. Posted by Oscar (U14611573) on Wednesday, 13th April 2011permalink

    +1 on the lack of time feedback when dragging the control, causing an inability to "scrub" to a specific point in the timeline of a show. You can't easily skip a song you don't like, or locate a section you liked to hear again, with this interface.

    It's a step backwards.

    complain

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  • Message 14. Posted by Seven_Spades (U14830758) on Thursday, 14th April 2011permalink

    The slider is a disaster and they either need to fix it or start the programme at the start instead of 2+ minutes in to the stream.

    complain

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  • Message 15. Posted by jstone (U3330482) on Friday, 15th April 2011permalink

    ALL THESE COMPLAINTS BEING IGNORED! Suggest BBC TRUST is informed, as they are SUPPOSED to monitor failed BBC management.....though how effectively, is debatable.

    www.bbc.co.uk/bbctru...

    I relied on the one-click= removal of dumb chat/contact address loopery/annoying trails/infantile yobbo voiced 'news' etc by such as Riley/Coe/MaCronie and others on 6music.

    The new system eats up so much more time trying to excise the unnecessary verbage WITHOUT losing the excellent tracks.

    Now have to just copy the playlists [if they bother to create them...make them accurate] and source full versions elsewhere; based on the tiny edits the latest I Player allows.

    YET MORE EVIDENCE OF A FAILING TECHNICAL DEPT.

    complain

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  • Message 16. Posted by John99 (U13871221) on Tuesday, 19th April 2011permalink

    My understanding is that must first of all complain to the BBC and reach a stalemate situation, before you are able to make a complaint to the BBC Trust.

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  • Message 17. Posted by Michele (U14868300) on Friday, 13th May 2011permalink

    In my display I don't even HAVE a circular control on the bar, and thus can't skip forwards or backwards at all! The streaming quality is great on this new iPlayer, but to be honest I've always thought that the BBC web-design is appalling. It's unintuitive, far too bunged-up and, on occasions, it's been absolutely impossible to navigate to a page or topic that has been mentioned during a programme. You would have thought that the BBC could come up with something better than this. Truly rubbish.

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  • Message 18. Posted by Rich (U14748807) on Tuesday, 24th May 2011permalink

    (1st time here. Just because of this daft slider with no display!
    So is there never any comment from staff on these pages??)
    What was that quote... 'BBC Forums, opiate of the listening classes' ...?

    Brilliant! Thanks for those links John99.

    It seems bizare that they have two ways of listening.

    Yet almost the same url for the same prog e.g.
    www.bbc.co.uk/iplaye...
    www.bbc.co.uk/iplaye...

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  • Message 19. Posted by matt (U8621220) on Wednesday, 25th May 2011permalink

    Hi Rich,

    So is there never any comment from staff on these pages??

    BBC Staff rarely comment on here anymore.

    The boards are closing down on the 31st May.

    complain

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  • Message 20. Posted by matt (U8621220) on Wednesday, 25th May 2011permalink

    It seems bizare that they have two ways of listening.

    The radioplayer console is the BBC's new radio system.

    I think the iPlayer radio system will be removed at some point but for now while people get used to radioplayer and while they sort out any bugs, they've left us with the iPlayer radio system to fall back on.

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