Radiopermalink

Internet Radio won't play BBC stations

This discussion has been closed.

  • First
  • Last
  • Message 1. Posted by alexlingram (U14818019) on Saturday, 19th March 2011permalink

    Hi,

    I have a Scansonic internet radio, which has quite happily played BBC radio stations since I bought it. I am overseas, so certain broadcasts (eg footie) were restricted.

    Since about a month ago, however, the radio won't play the BBC stations (with the sole exception of World Service), just coming up with "Cannot open selected media". All the other stations work as normal. I thought perhaps that BBC restrictions had changed, but the BBC stations all play on my computer - both on BBC sites and through the portal (Frontier Silicon) used by the radio.

    From reading up on similar posts here and elsewhere, I am guessing this has something to do with the specific format of the stream, and the radio's ability to process it. I have contacted Scansonic, who have no idea. Frontier Silicon haven't got back to me yet. Does anyone here have any ideas?

    Thanks for your help.

    complain

  • Message 2. Posted by rcampey (U14819005) on Sunday, 20th March 2011permalink

    hi

    I also have a scansonic radio with the same problem. It seems that the problem lies with the frontier silicon platform. Other radios using frontier such as Roberts, Pure have had a firmware upgrade to fix it. Probably need to put some pressure on Frontier to upgrade the scansonic.

    Russ

    complain

    This is a reply to this message.

  • Message 3. Posted by Alex Cockell (U14385942) on Monday, 21st March 2011permalink

    There's also a Listen Again incident at the mo... Reciva are currently shouting at the Beeb... and we're shouting at Frontier about it as well.

    complain

    This is a reply to this message.

  • Message 4. Posted by rcampey (U14819005) on Tuesday, 22nd March 2011permalink

    I received a mesage from Frontier this morning stating that they were aware of the problem and a firmware update would be issued in the next few days for the scansonic.

    Russ

    complain

    This is a reply to this message.

  • Message 5. Posted by alexlingram (U14818019) on Tuesday, 22nd March 2011permalink

    That's good news. Thanks all.

    complain

    This is a reply to this message.

  • First
  • Last

Copyright © 2015 BBC. The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.