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Radioplayer

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  • Message 1. Posted by romseyraver (U14683255) on Tuesday, 15th February 2011permalink

    Does anyone know definitively when this radio platform will be available to the public? A Google search reveals almost no information about it [apart from a strange grey site trying to induce other radio stations to sign up] This seems very odd, as Radioplayer is apparently supposed to launch in 'mid February' [i.e. now] and replace the existing BBC radio website.







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  • Message 2. Posted by John99 (U13871221) on Saturday, 19th February 2011permalink

    Watch for announcements, unfortunately changes and software releases at the bbc do not always go smoothly. I am sure other will appreciate it if you find out further News. I have not looked myself in the last few days, but iirc James Cridland's blog sugested mid Feb.

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  • Message 3. Posted by John99 (U13871221) on Saturday, 19th February 2011permalink

    Did not see anything particularly enlightening but see also BBC blogs:
    www.bbc.co.uk/blogs/...
    & www.bbc.co.uk/blogs/...

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  • Message 4. Posted by James Cridland (U3915086) on Friday, 25th February 2011permalink

    Probably end of March for the Radioplayer. It does not replace BBC Radio websites - just the player used. You'll not spot much of a difference between the current iPlayer "radio console" (the thing that plays the audio) and the new Radioplayer one: other than a significantly enhanced pan-industry search and a presets system.

    Good things come to those who wait!

    //j

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  • Message 5. Posted by John99 (U13871221) on Saturday, 26th February 2011permalink

    smiley - smiley Hello stranger !

    Have you any idea how the BBC changes are going to affect overseas users of iPlayer Radio ?
    Any inkling of a likely timescale on any of the other changes ?

    ( see also
    "The end of iPlayer Radio"
    - www.bbc.co.uk/dna/mb...
    and I am sure you will be well aware of the imminent demise of your message board - www.bbc.co.uk/dna/mb... )

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  • Message 6. Posted by James Cridland (U3915086) on Saturday, 26th February 2011permalink

    Overseas users? No effect. iPlayer just plays the audio, it's not responsible for the UK vs non-UK control.

    Timescale of radio coming out of iPlayer? I've no idea (given I last worked for the BBC a year ago!), but given that you can find radio programmes from each radio station's website quite successfully, thanks to the /programmes team, I don't think you've anything to worry about.

    I've seen a mockup of "TheProduct", but it looked to me that it needed rather a lot of work before it'll see the light of day. I'm suspecting at least six months, if not double or triple that. That said, a wireframe on a piece of paper is not an indication of how far the technology's got on.

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  • Message 7. Posted by John99 (U13871221) on Saturday, 26th February 2011permalink

    smiley - dohThanks, Understood,

    I was thinking Radioplayer uk may not have been available outside the UK. I should have looked a bit closer

    Q: Will Radioplayer be accessible overseas?

    Every station in Radioplayer hosts its own pop-up console, stream etc., so just as now, some will block overseas access, and some will allow it. [ www.ukradioplayer.in... ]

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  • Message 8. Posted by romseyraver (U14683255) on Monday, 21st March 2011permalink

    At last, some concrete and very welcome news. Radioplayer launches on 31 March 2011.

    www.ukradioplayer.in...

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  • Message 9. Posted by jstone (U3330482) on Thursday, 31st March 2011permalink

    Poster James C [above] states

    "given that you can find radio programmes from each radio station's website quite successfully, thanks to the /programmes team, I don't think you've anything to worry about."

    THAT IS EXACTLY WHAT HAS FAILED TO HAPPEN.

    ACCESSING PROGRAMMES BY THE SITE, NOW, ONLY PRODUCES AN OVERSIZED CONSOLE AND NO SOUND.

    So this is what it is all about? The introduction of a RADIOPLAYER, that has now ENDED the access that users [such who are posting on various boards here; re their problems with the CHANGES; and getting consistently ignored by all BBC STAFF] have had for YEARS?!!

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  • Message 10. Posted by Dek (U14499670) on Thursday, 31st March 2011permalink

    Yes, it looks as though RadioPlayer has completely killed the sound on all BBC Channels. (The commercial ones are working fine).

    I'm on Firefox 4. The popup comes up but no audio.

    Annoying to say the least!!!!

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  • Message 11. Posted by JoChristian (U14689388) on Thursday, 31st March 2011permalink

    I've got sound, but my Favourites radio channels have disappeared, and although it says I can add stations, nothing happens when I try. Any suggestions. Don't like this seems like an unnecessary change.
    Joanna

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  • Message 12. Posted by Dark-Avised (U13687731) on Thursday, 31st March 2011permalink

    Feedback on Radioplayer is being encouraged in comments on this blog post www.bbc.co.uk/blogs/...

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  • Message 13. Posted by jstone (U3330482) on Thursday, 31st March 2011permalink

    Tried to copy complaints from these boards, over the last few days, but merely put into PRE-MOD........so that proved a USELESS route to gain help.

    CURRENTLY STILL CANNOT LISTEN AGAIN TO ANY BBC RADIO STATION DESPITE HAVING THE SAME PC SETUP THAT HAS WORKED FOR YEARS........or do I have to buy an IPHONE?

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  • Message 14. Posted by jstone (U3330482) on Thursday, 31st March 2011permalink

    Have just updated FIREFOX 3.6 to FIREFOX 4.0 and now can, at last, have the use of Listen Again radio facility, with a slider appearing AT THE TOP of the console and........most important....ACTUAL AUDIO!

    That BBC technicians happily allowed the launch of a new piece of technology that required users to update their browser.......without any WIDE SCALE warning; clearly proves how paid media staff really do not live in a real world.

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  • Message 15. Posted by Ivan (U14263273) on Thursday, 31st March 2011permalink

    See my problems (and those of others) with the new Radio Player pop-up on this thread I started earlier:

    www.bbc.co.uk/dna/mb...

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  • Message 16. Posted by John99 (U13871221) on Friday, 1st April 2011permalink

    Hi jstone,

    The Radioplayer should work in both Firfox 3.6 and Firefox 4.0, I had it playing in both simultaneously as test yesterday.

    The console does seem too big, and I am not sure if it can be cut down to size. I am using windows XP but have not yet tried it on IE8. The console can of course be played in a Firefox tab without problems, and allowing it to be scrolled or zoomed.

    __Notes __ For Firefox Users _
    If you paste the url into a tab or block popups in firefox the console will stay in a tab, that allows you to scroll or zoom so you do not loose info off the top or bottom of the screen.
    To block pop-ups use Tools -> Options -> | Content | [X] block popup windows.
    See "Firefox Help - Options window - Content panel"
    - support.mozilla.com/...
    ( or for firefox 4 & windows - support.mozilla.com/... )

    I agree that of late BBC technical support and comments have been rather lacking, maybe things will actually improve with RadioPlayer, but I suspect problems with individual programmes/streams will be referred to individual providers, and we will be stuck with the abysmal BBC support provided from the contact form.

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  • Message 17. Posted by John99 (U13871221) on Friday, 1st April 2011permalink

    Often problems are minor, and with computers and a browser any of the following may help
    * clearing cache & or Cookies,
    * checking javascript is enabled and not blocked with security software
    * disabling other browser related software, add-ons etc

    The RadioPlayer popout seems oddly to be tall and thin whereas computer screens tend to be wide I have certainly noticed a few complaints about that, and posted a workaround (at least for firefox) www.bbc.co.uk/dna/mb...

    You need to tell us exactly what you are using and how you are listening. iPlayer (at least in the UK) is available on many devices, then there is also internet Radio, and the Windows streams besides the just out of Beta 'RadioPlayer" (that is available internationally) not to mention the toaster "BBC iPlayer now available on a toaster" - www.bbc.co.uk/blogs/...

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  • Message 18. Posted by Dark-Avised (U13687731) on Friday, 1st April 2011permalink

    Might also be useful to clear the flashplayer cache for www.bbc.co.uk, or all sites, using www.macromedia.com/s...

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  • Message 19. Posted by Bluebonnet47 (U14293115) on Monday, 4th April 2011permalink

    Yes! The solution of running the console full-page,instead of pop-up style just worked for me.. er for all of 5 minutes. i-Player Audio reception appears now to be very system-dependent.(why, oh why...?!)

    I'm in Upstate NY and for years have live-streamed BBC Radio 2 daily and sometimes re-plays on Radio 4 (LIKE THE MORNING NEWS!) on an older laptop running W2K. This worked reasonably well until last week's tiresome re-vamp.

    I followed advice here and upgraded Flash and to Firefox 4. To get live-stream audio I went to Radio 2 home-page and ran the i-player console on full screen, but after 5 mins I got the "stuck" audio noise, that I think indicates a caching problem.Re-starting the computer didn't solve the problem. Where do I go to change settings? Does this new i-Player version take up a lot more memory?

    HOWEVER,on a desk-top PC, running WXP and Firefox 3.16-6, audio runs just fine from the i-player pop-up clicked from frontpage radio 2 orange banner "Listen Live". The advantage of my laptop is its mobility!

    I wish BBC could try and get it right for everyone. Do we have to keep buying new computers? My memory isn't as good as it used to be, but I do remember a far more reliable service before the i-player. Why do they keep tinkering with it?

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  • Message 20. Posted by John99 (U13871221) on Thursday, 7th April 2011permalink

    As always the advice regarding getting BBC assistance or reporting problems is that in addition to using this messageboard (note it is closing permanently soon, as mentioned already) is that you must also use the contact forms, which the BBC insists are monitored 24/7.

    _ Radio 2 _ Live_ iPlayer or RadioPlayer__

    I note depending on where I start off, the same link will play as either the iPlayer type or RadioPlayer type example

    Note the original type iPlayer will use
    FROM iPlayer : www.bbc.co.uk/iplaye...
    LINK : www.bbc.co.uk/iplaye...
    Right click info:
    BBC Media Player v.2.24.18269.21576
    bbc_radio_two | 48kbps | aac | AK
    ( above is UK Normal bandwidth)

    the new RadioPlayer will use
    FROM
    BBC Radio Pages - www.bbc.co.uk/radio2...
    OR from Radioplayer - www.radioplayer.co.u...
    LINK: www.bbc.co.uk/iplaye...
    Right click then gives flashPlayer info

    I suspect the two may use different servers presumably there is some segregation of the iplayer and the Radioplayer CDN.

    I notice users are having problems, but I doubt the BBC is going to publicly discuss any of this. I do not think they have even posted anything about the new RadioPlayer on this messageboard. (Nothing in the service issues or the Help & faqs afaik - please post links if you have found anything )

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