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Some Subtitled programmes synched, some never. Why?

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  • Message 1. Posted by alorbren (U14851626) on Monday, 25th April 2011permalink

    After many weeks of trying to watch HIGNFY I have finally given up. Both my wife and I are moderately deaf and have great difficulty in hearing the words so we need subtitles. BUT...every week the subtitles star about ten seconds after the picture and we see people laughing when it's not funny, talking about one subject when the audience is reacting to something completely different. It's impossible to follow it and it is the same EVERY week - not 'occasionally'. QI, which follows, is always perfectly synchronised and we enjoy it immensely. Does anyone at the BBC every sit and watch programmes to see if subtitles are up to standard. You must be losing very many viewers. Please do something about it, Thank you.

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  • Message 2. Posted by Guv-nor (U7476305) on Monday, 25th April 2011permalink

    Having just checked the latest iPlayer versions of 'Have I Got News for You' and 'Have I Got a Bit More News for You' and found the subtitles are synchronised I am guessing but are you having problems with the broadcast programme?

    This message board deals with iPlayer. General complaints are handled here www.bbc.co.uk/compla...



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  • Message 3. Posted by matt (U8621220) on Monday, 25th April 2011permalink

    If it is the actual TV broadcasts you are asking about, I believe the subtitle lag on programmes like HIGNFY is something to do with the subtitles being added live.

    HIGNFY isn't recorded that far in advance of it's broadcast so I believe subtitles are added to programmes like this as the actual broadcast is happening.

    People/voice recognition software create the subtitles while you watch the programme which results in a slight lag.

    QI is recorded quite a bit in advance of broadcast so the subtitles are created and fine tuned before the programme is shown.

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