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The Killing - large number of episodes disappeared in one go

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  • Message 1. Posted by rachlox (U14830602) on Sunday, 3rd April 2011permalink

    I've been catching up on the Killing this week from episode eight and I'm extremely annoyed to find that all episodes, except 19 and 20, have disappeared this weekend. On Friday the episodes were there from episode eight (or maybe seven) so why have so many of them disappeared in one go?

    I thought that one would disappear after every week as I know from reading up that the BBC has a timescale on how long programmes are on the iplayer.

    I find this very unfair and request that the BBC put the episodes back on the iplayer - I'm halfway through a series I was thoroughly enjoying on the iplayer and don't want to skip from episode 13 to 19.

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  • Message 2. Posted by troels54 (U14830717) on Sunday, 3rd April 2011permalink

    I agree entirely. BBC - PLEASE PUT MORE EPISODES BACK!!! DELETING SO MANY IN ONE GO BREACHES THE BBC POLICY ON SERIES CATCH-UP (from the BBC homepage for The Killing):

    "The Killing is available to audiences in iPlayer for series catch-up. This extends availability of each episode beyond the standard 7 days, giving viewers more time to watch. However, the BBC is only permitted to make available up to 13 episodes of any series in this way. This means that once more than 13 programmes have transmitted, the most recent 13 episodes will be on iPlayer at any point in time."

    No reason why the BBC had to delete all but the last 2 episodes of a cult show so suddenly and without warning.

    I've actually seen the Killing throughout. But my partner has not. She's seen episode 15 but not beyond. She's extremely annoyed:

    (1) that her Sunday night plans to watch a couple of episodes have been ruined,

    (2) that no warning was given that so many would be deleted in one go (she could've watched a few more episodes on Friday and yesterday to ensure she was up to speed with the 2 that remain on iplayer tonight), and

    (c) that she's invested 15 hours so far in watching a series which she now won't be able to finish.

    And I'm really gutted on her behalf. Please BBC, sort it out, a.s.a.p.!!!

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  • Message 3. Posted by drhowells (U8852041) on Sunday, 3rd April 2011permalink

    There is already a thread on this subject here:

    www.bbc.co.uk/dna/mb...

    All rules have been followed properly (even though they might be annoying) and nothing has been breached.

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  • Message 4. Posted by troels54 (U14830717) on Sunday, 3rd April 2011permalink

    It's all very well to say "all rules have been followed": but not everyone knows what the rules are - this series has brought in a lot of people who don't ordinarily watch iplayer. The Series Catch-up rules on the Killing webpage clearly says that the last 13 episodes will be kept at any one time - it doesn't qualify that in any way by saying "Oh, and by the way, all the episodes will be deleted 1 week after the last of them is originally broadcast, with only those episodes remaining which have, in the meantime, been broadcast as repeats".

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  • Message 5. Posted by matt (U8621220) on Sunday, 3rd April 2011permalink

    DELETING SO MANY IN ONE GO BREACHES THE BBC POLICY ON SERIES CATCH-UP

    No it doesn't. Making them available for longer would be a breach.

    The Available Until date was in the information for each episode.

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  • Message 6. Posted by rachlox (U14830602) on Wednesday, 6th April 2011permalink

    This is ridiculous! Why would providing taxpayers with access to programmes on iplayer be a breach? I suggest moves are put in place to change these 'rules' as it's clearly messing viewers about, and as we are the taxpayers, it's not on.

    The problem is that so many were deleted in one go, can you understand why this seems so unfair for people trying to catch up on the show? Only one programme can be watched at a time so to watch episode 12 and then find 13-18 gone the next day is very frustrating.

    I didn't know there was an 'Available Until' date, perhaps there should be a bigger warning at the top of the website to alert people to this.

    Can you post on here the BBC policy or provide a link? Many thanks.

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  • Message 7. Posted by Chris O (U13750132) on Wednesday, 6th April 2011permalink

    ^^ here: iplayerhelp.external... is one link to the iPlayer rules. You will notice that there are sublinks within that page, some or all of which may be of interest to you.

    For the future, may I suggest that you tag programs you find of interest as a "favourite", then when you subsequently use iPlayer, all your "favourite" programs that are due to expire shortly will appear under the "expiring" tab (near the top right of the iPlayer screen"). Initially, they appear as a number, then if you click on "expiring", they appear as a list, showing all programs that are due to expire within the next couple of days.

    HTH smiley - ok

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