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Sound sync problems

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  • Message 1. Posted by fruitie_86 (U14365870) on Friday, 30th July 2010permalink

    Hi,
    I've been using iPlayer (streaming and downlaoding) with no problems on a very old laptop. I've now got a new one and since then I've had problems with the sound. It is always a little bit out of sync with the pictures (not much but enough to make it very irritating). I get this problem both with streaming and iPlayer desktop, but not if I dowload for Windows Media Player.
    The laptop is a Sony Vaio running Windows 7, can anyone suggest a solution?
    Thanks

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  • Message 2. Posted by Henry (U14573108) on Monday, 2nd August 2010permalink

    Interestingly I've run into exactly the same problem and I'm not getting very far in finding an answer!

    I too have used BBC iPlayer for some years now using a 3 year old Laptop running Vista, and sometimes a 6-7 year old Desktop PC running XP. With both of these I've never experienced any problems with out of sync sound.

    However, I've just purchased a new HP Pavilion Slimline s5307uk Desktop PC to use as a Media Server.It has an Intel Pentium E5300 Processor, 3 Gb of DDR3 RAM, and Intel GMA X4500 Graphics. The operating system is Windows 7 Home Premium.

    With this new PC I too have out of sync sound with iPlayer when I play downloaded programmes recorded in either SD or HD resolution. Like you I also find that if I download in Windows Media format and play back via Media Player the sound is ok! Unfortunately, though it seems you cannot download in high definition format to Windows Media format which is a great pity because I have BT Fibre Optic Infinity Broadband with unlimited download and the iPlayer HD is much better than SD when playing back on a 40 inch Sony Bravia LCD HD TV!

    I just hope someone will read this and be able to provide a solution as iPlayer SD downloads are noticeably inferior, in terms of picture quality, to even Freeview SD!!

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