Advertisement

General Discussionpermalink

downloading iPlayer has slowed my bit rate

This discussion has been closed.

  • First
  • Last
  • Message 1. Posted by aplomb77 (U14208414) on Monday, 9th November 2009 permalink

    I'm running Vista and Firefox version 3. Until last week I was streaming TV programs with no problem. Then I downloaded iPlayer.
    Now my bit rate is down to an average of 280 at all times - half the speed necessary to stream TV.
    My neighbours' networks some tmes aren't visible and I have problems with my network "disappearing"
    I disabled iPlayer to stop it starting up when I switched the computer on. Then I could see my neighbours networks but my computer couldn't ping the server and the internet wasn't working.
    When I restarted the computer another version of iPlayer started up (the disabled one is there too.)
    I see in FAQ that your recommend disabling the UAC but I don't think that's a good idea.
    I would like to Remove iPlayer (pity there's no deinstall) but I'm worried about my internet not working when I disabled it.
    Any ideas? Thanks

    complain

  • Message 2. Posted by Jon iPlayer Host (U8557168) on Wednesday, 11th November 2009 permalink

    This is odd, BBC iPlayer Desktop should not do this. Have you tried a clean reinstall?

    iplayerhelp.external...

    Jonathan

    This is a reply to this message.

  • Message 3. Posted by aplomb77 (U14208414) on Wednesday, 11th November 2009 permalink

    No, but I've discovered that if I just stop iPlayer running on my computer the bit rate shoots up to 4000 kbps. I've also found out from the Help pages here how to uninstall it but I'm nervous after disabling it screwed up the connection. So I'll live with it. Not pretty but it works.
    Thanks

    complain

    This is a reply to this message.

  • First
  • Last

Explore the BBC

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.