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BBC iPlayer Desktop

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  • Message 1. Posted by Jon iPlayer Host (U8557168) on Thursday, 18th December 2008 permalink

    Hi,

    BBC iPlayer Desktop is now available for Windows, Intel-based Macs and Linux iplayerhelp.external...

    Please note that this is a Beta product. This means that you need to be using iPlayer Labs www.bbc.co.uk/iplaye... Then you can download Desktop from a programme page, or go to www.bbc.co.uk/iplaye...

    Further information and links are at iplayerhelp.external...

    Jonathan

  • Message 2. Posted by Reclusive Monkey (U3532198) on Thursday, 18th December 2008 permalink

    Hi Jonathan,

    I have downloaded the new iPlayer Desktop for Mac. I am using the link from that to look for programs to download. However when I get to the site in Safari, there is no link to download, it just streams as usual. Same thing in Firefox. I am using Mac OS X Version 10.5.6. I've reset Safari and Firefox but to no avail; I've also restarted my MacBook. Is there anything else you can suggest that I try?

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  • Message 3. Posted by Dogs_Ears_Up (U8437954) on Thursday, 18th December 2008 permalink

    Thanks for remembering us Mac folk. I've been looking forward to this for ages. I've now downloaded the player and the install was smooth and straightforward, however - there doesn't seem to be any content available for download? (The iPlayer Desktop shows as empty)

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  • Message 4. Posted by Onslow The Cat (U13672446) on Thursday, 18th December 2008 permalink

    Read message #10 here....

    www.bbc.co.uk/dna/mb...

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  • Message 5. Posted by ianjeffries (U13750737) on Thursday, 18th December 2008 permalink

    There is no option to download anywhere, I've tried enabling iplayerlabs, disabling iplayerlabs, safari, firefox.

    Running mac osx 10.4.9

    has this desktop manager been tested at all internally or are we the first testers?


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  • Message 6. Posted by chriswyatt_uk (U6156743) on Thursday, 18th December 2008 permalink

    Same here, except I'm using Ubuntu. Also had problems with Flash, it was working in YouTube but not on BBC iPlayer, managed to fix it by completely uninstalling it and installing adobe-flashplugin package from Canonical. Then I installed Adobe AIR, downloaded and install iPlayer Desktop which installed successfully, but cannot download any content.

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  • Message 7. Posted by millischmitt (U13750815) on Thursday, 18th December 2008 permalink

    Hi Jon

    no iplayer streaming features are working for me at the moment (normally everything works fine). I'm a mac user and have just tried to download the new beta iplayer desktop, but under the link that you posted no 'install' or 'download' button appears. What's going on? I also get prompted to enable Java (which is enabled) when I try to listen to the radio.


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  • Message 8. Posted by myrttheflirt (U11147163) on Thursday, 18th December 2008 permalink

    Hi thanks saw the news on bbc website - one thing it could be a bit easier to find the install area as that's not showing up in the labs pages as suggested and I only found it by coming on here. How about a link on the bbc news page to the ones you've got here? or even a link from the front page as its a 'news' item. Love iplayer. Thanks

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  • Message 9. Posted by Phil Sumner (U616669) on Thursday, 18th December 2008 permalink

    Another "Me too". Ubuntu 8.10 - had almost identical symptoms to message 6.

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  • Message 10. Posted by pauljarvis86 (U10630812) on Friday, 19th December 2008 permalink

    Windows user here, best part of the new iPlayer Desktop... no Kontiki rubbish hogging the PC!

    However, the quality of the downloads seems to be a bit poorer than in the old version, any plans of upping the bitrate a touch?

    Also no ability to watch a programme and view your downloads at the same time, a step backwards no?

    Using the Air platform certainly makes things much faster to load, which of course is a big plus.

    Here's hoping that this is most definitely an initial Beta 'working model' released simply to get something out to all users and the final product has a fairly large overhaul, but it's a good step forward nonetheless. I'm sure I'll provide further feedback once I've used the new software for a few days/weeks (Xmas TV will be fun!).

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  • Message 11. Posted by pauljarvis86 (U10630812) on Friday, 19th December 2008 permalink

    Oh one other suggestion Jon, I vaguely remember a separate beta message board for posting feedback about the new software, any chance of creating an 'iPlayer Labs' board akin to the iPlayer Day one for this sort of thing?

    complain

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  • Message 12. Posted by cosmicronson (U10075694) on Friday, 19th December 2008 permalink

    No workee on Ubuntu 8.10. No download liks and it seems to have corrupted my add/remove programs app.

    I have now removed it as it is too much hassle. Yes I know it's just a test.

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  • Message 13. Posted by Dnoles (U13036381) on Friday, 19th December 2008 permalink

    Firstly,
    Thank you very much for this cross platform offline solution, most definitely a step in the right direction.

    However, Adobe only support (and go to some lengths) rpm and deb based distributions, although this covers the vast majority of the linux userbase, it does leave out little old me.

    From previous experiments with AIR, I have been able to successfully run applications using their SDK, however the original .air file was required.

    I cannot seem to find a way to download the original .air file. Might be a longshot, but would it be possible for a copy of the location to the original file. Obviously no support would be requested for this solution, but would be great to spread the new iplayer to as many as possible

    Kind regards

    Dnoles

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  • Message 14. Posted by lleyam (U9209884) on Friday, 19th December 2008 permalink

    It is very hard to find the install page, but I assume that is because the intention is users should just hit the "download" button on an episode page and the install starts automatically. I think it would be helpful to explain this on the Labs page.

    Also, it isn't at all clear that there is currently very little compatible content for the Mac/Linux platforms. So people are looking to try this out and think it isn't working. It is, there just isn't much content to download yet.

    Nevertheless, this is working brilliantly for me. But the content quality is rubbish. It doesn't seem any better than streaming. When I've seen downloaded content on my friends' Windows PCs it looks fantastic. This doesn't meet my expectations in that regard...yet.

    Can BBC respond to this?

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  • Message 15. Posted by Jowint (U13751145) on Friday, 19th December 2008 permalink

    Agree with all the comments about how hard it is to find the download link. But having found it, the install screen is in Japanese! Is this correct? How am I meant to follow instructions in a language I don't understand?

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  • Message 16. Posted by avery8 (U13751285) on Friday, 19th December 2008 permalink

    I was having the same issues as reply 6 when using Safari - couldn't find any way to download player, no buttons appearing, nothing happened when a programme was selected. When I switched to Firefox everything worked perfectly.

    There seems to be an issue with the betaplayer and Safari.


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  • Message 17. Posted by avery8 (U13751285) on Friday, 19th December 2008 permalink

    Sorry, correction to my previous message, in Safari I am unable to see streaming or to download. In Firefox the streaming works, however there is still no button to access the iPlayer Desktop or to download shows.

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  • Message 18. Posted by smallhog (U1886254) on Friday, 19th December 2008 permalink

    I was really looking forward to the Mac version but... why no PowerPC support??!!! Wah... smiley - sadface
    I know the processor is now superseded but there must be loads of older Macs out here which still run the latest OSX 4.whatever.
    I wonder if this is why people are having problems with the iPlayer desktop as it will install on PowerPC Macs but won't download programmes - like mine!!
    Oh well...

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  • Message 19. Posted by cosmicronson (U10075694) on Friday, 19th December 2008 permalink

    It does work on Power PC Macs. Find the article at Macworld UK.

    I have also got it 'working' on Linux. It would seem that not many programs are downloadable and no one has provided a list of the ones that do. If you want to test try 'Never Mind The Buzzcocks' Episode 11.

    Doctor Who 'Silence in the Library' also works.

    Perhaps someone should start a thread listing programs that are available.

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  • Message 20. Posted by Jon iPlayer Host (U8557168) on Friday, 19th December 2008 permalink

    Thanks Paul,

    That's a good idea, I'll do that soon.

    Jonathan

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