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When this board is closed for posting

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  • Message 1. Posted by Jon iPlayer Host (U8557168) on Thursday, 4th November 2010 permalink

    Hello,

    This messageboard is closed to new posts between 10pm and 8am (UK time) and while you can read existing posts you may still wish to discuss iPlayer elsewhere. Even when this board is open, itís not for chatting about the programmes themselves but for technical discussion about iPlayer.

    Here are some other boards that may be of interest:

    www.radioandtelly.co...
    www.digitalspy.co.uk...
    www.empireonline.com...
    www.ukchatterbox.co.... (TV) & www.ukchatterbox.co.... (Radio)

    Kind regards,

    Jonathan

  • Message 2. Posted by John99 (U13871221) on Thursday, 4th November 2010 permalink

    Hello Jonathan,

    I have raised this point elsewhere (eg #15&21 www.bbc.co.uk/dna/mb... ) And even on this messageboard years ago but it is highly relevant to your post.

    The messageboard Individual THREADS when closed give a very bland message about being closed, it fails to explain it is only closed because of opening hours.

    Such messages are picked up and cached by search engines. Users often try to access the board from search engine links, or do not access it because the discussion appears permanently closed.
    Remember external search engines are the BBC recommended method of searching the boards, so BBC can not say users should use the boards home page and look at a message that may be included on that.

    Is it not possible for a more appropriate message to be used, maybe a simple "closed overnight" or "reopens 8am"

    The problem is not specific to our messageboard other BBC mb have similar problems. Maybe it is something that could be address on all BBC boards.

    Cheers,
    John

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  • Message 3. Posted by John99 (U13871221) on Thursday, 4th November 2010 permalink

    PS
    Are you going to announce in advance when the board will be closed over xmas & newyear, or will it just as usual close without warning.

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  • Message 4. Posted by John99 (U13871221) on Friday, 5th November 2010 permalink

    I note this section of the board is very much open for posting.

    The Service Updates, from my count today contains 48 threads of which only about 9 are from the BBC. I recognise some from users may be of great merit and deserve to stay as relating to the BBC Service, and how that BBC service is updating, but many would ordinarily be moved by the BBC.

    The section purpose according to the BBC is:

    Service updates

    Check here for important messages from the BBC iPlayer team regarding the service, along with other news and updates.


    Is the BBC having problems with the board hosting ?

    The other sections say for instance


    TV

    Your place for technical discussion of BBC iPlayer's TV streams and downloads across the range of devices that can access BBC iPlayer.

    Again very much open but notably very lacking in any comments from the BBC.
    I realise the BBC goes on to say
    We monitor the messageboard, but we can't guarantee to answer every query. This thread is mainly for you to talk with other users - if you need further help please see our searchable FAQ pages. We can't help you with problems on specific programmes, so see our guide on how to report a problem with a programme instead.

    But there are very many questions asked, that are not AFAIK answered elsewhere that remain unanswered.
    Some of the FAQs themselves are probably inaccurate, and it is a fight to get them updated.

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  • Message 5. Posted by Karin (U3621145) on Friday, 5th November 2010 permalink

    John,

    Looking for a job with Auntie? smiley - winkeye That would be a way to silence one critic, I suppose... conspiracies smiley - lurk

    Cheers,
    Karin. smiley - biggrin

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  • Message 6. Posted by Karin (U3621145) on Wednesday, 10th November 2010 permalink

    Hi, Jonathan,

    I notice that our iPlayer message board closes at 22:00 every night, while Points of View's message board is open until 23:00, e.g. ( www.bbc.co.uk/dna/mb... ). Sorry, that just seemed a relevant example page. smiley - bigeyes

    Why do we iPlayer kiddies get such an early curfew?

    Cheers,
    Karin.

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  • Message 7. Posted by Squirrel (U961634) on Sunday, 14th November 2010 permalink



    It's not us that are under curfew, it's the iPlayer team! They are all very young you know, 23:00 would be way past their bedtime.

    smiley - winkeye

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  • Message 8. Posted by EggOnAStilt (U7111730) on Sunday, 14th November 2010 permalink

    IPlayers get up early though whilst POVers are sleepy heads.

    smiley - friedegg

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  • Message 9. Posted by Guv-nor (U7476305) on Sunday, 14th November 2010 permalink

    Over on the Religion Boards they don't stay up after the sun has gone down.

    Opening hours:
    Mon - Fri 09.00 - 18.00
    Sat - Sun 10.00 - 17.00


    Must be avoiding the forces of the night.

    smiley - fullmoon

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  • Message 10. Posted by Capvermell (U11113633) on Sunday, 10th April 2011 permalink

    Why can't the BBC's message boards be open 24/7 like any other normal forum on the internet.

    Even when they are supposed to be open frequently no reply will be received from Message Board staff for many hours on regular occasions so I don't see the difference between that and a post made overnight not being responded to, edited or deleted until the following morning.

    It really is extremely backward thinking to imagine that nobody is using or therefore needing to comment on the BBC Iplayer service overnight in the UK.

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  • Message 11. Posted by matt (U8621220) on Sunday, 10th April 2011 permalink

    Why can't the BBC's message boards be open 24/7 like any other normal forum on the internet.

    I believe that the nighttime closedown is because moderators aren't available between 10pm and 8am so noone would be keeping an eye on the boards overnight.

    It would probably also cost more to get moderators to work through the night.

    Even when they are supposed to be open frequently no reply will be received from Message Board staff for many hours on regular occasions

    This board is mainly user supported now.

    A while ago, team members used to visit quite regularly and respond to posts but that support dissapeared and I think the last comments from a team member were by Ali around 4 days ago.

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  • Message 12. Posted by Capvermell (U11113633) on Sunday, 10th April 2011 permalink

    So if the board is no longer supported by team members there is no case for closing it down overnight. QED

    On any other web forum people can post overnight and it the post is defamatory or inaccurate it is removed the next day.

    As posts aren't in any case pre-moderated I cannot see any possible justification for the overnight closure of this MessageBoard.

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  • Message 13. Posted by Onslow The Cat (U13672446) on Sunday, 10th April 2011 permalink

    As posts aren't in any case pre-moderated


    They are if you are a new poster. Posts are pre-moderated until the BBC think you can be trusted not to break the house rules. As you have posted other posts on other BBC boards you have received a *trusted* status.

    Anyway this is largely a rhetorical post as the iPlayer board will be closing, possibly soon smiley - sadface

    smiley - blackcat

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