General Discussionpermalink

Why are most programmes only available to stream, not download?

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  • Message 1. Posted by sandmid89 (U13831020) on Saturday, 14th February 2009 permalink

    Hardly any programmes seem to have the 'download to computer' button anymore. Is this the same for every one?

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  • Message 2. Posted by matt (U8621220) on Saturday, 14th February 2009 permalink

    Lots of programmes are downloadable. Please can you give us some examples of programmes you're having trouble with?

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  • Message 3. Posted by The Phazer (U815970) on Saturday, 14th February 2009 permalink

    Seems to be pretty consistently 2/3rds of programmes available for download, ever since the streaming player launched.

    Phazer

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  • Message 4. Posted by sandmid89 (U13831020) on Saturday, 14th February 2009 permalink

    There doesn't seem to be an option to download QI (there used to be for previous episodes), Natural World or High Altitude (though no episode of this has been available).
    Also nothing played yesterday is available for download.

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  • Message 5. Posted by Onslow The Cat (U13672446) on Saturday, 14th February 2009 permalink

    Are you using the D/L manager or Desktop.

    Can't see if you've told us yet.

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  • Message 6. Posted by rochford (U13832226) on Sunday, 15th February 2009 permalink

    Having the same problem with a number of programmes how about some input from the i-player support team re this problem and when it will be resolved ?

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  • Message 7. Posted by 2o-DeMoN-1o (U11020569) on Sunday, 15th February 2009 permalink

    I dont know why, but it's happening on mine too. I tried Hustle, East Enders, Friday Night with Jonathan Ross, no 'download to computer button'.

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  • Message 8. Posted by Ahmed (U13832399) on Sunday, 15th February 2009 permalink

    well im having the exact same problem... im using Desktop (the beta edition) nothings available for download to desktop only download to portable media.

    this has been happening for a few says now

    ive had to resort returning back to the old version of bbc iplayer (download manager) which works normally.

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  • Message 9. Posted by michaelkenward (U9287454) on Sunday, 15th February 2009 permalink

    Same here. Random selection of programmes available only to stream or portable device.

    For example, "Folk America at the Barbican - 2. Greenwich Village".

    This is with iPlayer desktop, beta. Vista.

    And here was I, thinking I could ditch the old iPlayer.

    Same behaviour on two PCs, "mainframe" and laptop.

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  • Message 10. Posted by Brandon (U13758684) on Sunday, 15th February 2009 permalink

    Same is happening here on my mac

    Not getting any download options for some programmes

    My two cents would be that they're in the middle of upping the bitrate of iplayer desktop programmes, they did say in the blog post when releasing iplayer desktop that sometime in feb they plan to do this as well as take it out of beta...maybe this is the beginning of that transition,

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  • Message 11. Posted by sandmid89 (U13831020) on Monday, 16th February 2009 permalink

    I'm a mac user so only have the option of desktop. Which is what makes this so frustrating!

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  • Message 12. Posted by Brandon (U13758684) on Monday, 16th February 2009 permalink

    well Friday night with Jonathan Ross is now available to download, perhaps there was an issue with the server that handles all the encoding over the weekend

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  • Message 13. Posted by davidwmhill (U13834200) on Monday, 16th February 2009 permalink

    Most of the programmes I have looked to download today that were broadcast last night are unavailable for download to PC - Explore, Richard Hammond's Engineering Connections, etc.. As I cannot get good enough quality from streaming the programmes this is very disappointing. Do you think they will resolve this sooner rather than later as I have now unistalled the old version!!!!!!

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  • Message 14. Posted by matt (U8621220) on Monday, 16th February 2009 permalink

    Engineering Connections is available for download to computer in both iPlayer Desktop and DM. Explore is still portable devices only at the moment in iPlayer Desktop but is available to computer in DM.

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  • Message 15. Posted by davidt (U13834564) on Monday, 16th February 2009 permalink

    Interesting! Missed the 1st episode of Damages (Series 2). Checked out the Damages website, which states it is available for download via BBC iPlayer but there is no option to download only watch by streaming!!!

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  • Message 16. Posted by Onslow The Cat (U13672446) on Monday, 16th February 2009 permalink

    Checked out the Damages website, which states it is available for download via BBC iPlayer


    I'm pretty sure that Damages will not be available to download as it is an American import and series one wasn't downloadable.

    The programme websites on the A-Z pages ( www.bbc.co.uk/progra... ) all seem to be clones of each other so I suspect someone's forgotton to remove the *or download* advice.

    Pity really.....

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  • Message 17. Posted by BBC auto-messages (U8526101) on Tuesday, 17th February 2009 permalink

    Editorial Note: This conversation has been moved from 'Service updates' to 'General Discussion'.

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  • Message 18. Posted by adrian_iMAC_user (U13837639) on Wednesday, 18th February 2009 permalink

    Hi - after using Desktop on my iMAC, and it working fine, I suddenly had the situation where ALL programs I viewed via iPlayer were missing the Download button - could view streamed but not download to play later.
    I suspect this started after an upgrade to either OS X ( I'm now on 10.5.6 ) OR Safari ( currently 3.2.1. ) OR iPlayer ( currently 0.7.1786 ) OR a glitch with an updated version of Adobe AIR - sorry about the protracted list but easier to tell you it all in one go.
    It looked likely to be a case that one of these has caused it to lose the "control" - ie the download button.
    I de-installed Adobe AIR and iPlayer Desktop - then re-installed Adobe AIR ( from the Adobe website - pick the latest version for Mac - it shoud detect it automatically ) - then re-installed iPlayer Desktop ( it does this the next time you try to download a programme - and I DID now have the download button showing !

    Hey presto it now seems to work OK and downloads programmes fine !
    HTH
    Adrian

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  • Message 19. Posted by Donald D Arko (U14380418) on Thursday, 11th March 2010 permalink

    This sucks. Why can't i download damages? There is no download option when i try in firefox, and Flash doesn't seem to work with 64-Bit internet explorer, so you can't even watch it on ie.

    I also don't understand why you can't download direct from iplayer desktop

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  • Message 20. Posted by Onslow The Cat (U13672446) on Thursday, 11th March 2010 permalink

    Why can't i download damages


    Because the US TV makers won't let you. You could be a bit less abusive and rather understand the the BBC makes most programmes available to download but not all.

    There's an FAQ for that but you'll have to find it for yourself.

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