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Changes to video profiles

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  • Message 1. Posted by Aaron iplayer Team (U13848313) on Friday, 23rd July 2010 permalink

    A change has been made to our video files which we believe will improve playback performance and battery life. Not every device, used to access iplayer, will be affected by this change but if you view iplayer using a freesat device, Wii, Playstation 3, Samsung or a mobile device, which uses flash, you may notice a difference.

    If you have Flash 10.1 installed and experience problems with distorted video playback, a failure to free up memory after playing video, or even crashing due to bad video drivers, on or after the 28th July, you can check if it is related to hardware acceleration by turning it off. To do this you will need to right click on the video and select the 'Settings' option. De-select the 'Enable hardware acceleration' option.

    If you steps above do not rectify your problem, then contact us ensuring that you note your graphics card and driver, along with your operating system and browser so that we can pass the information on to Adobe.

  • Message 2. Posted by Aaron iplayer Team (U13848313) on Wednesday, 28th July 2010 permalink

    There has been a slight delay to this change and it will now not happen until next week (02/08/10 - 08/08/10).

    This is a reply to this message.

  • Message 3. Posted by Researcher 13871221 (U13871221) on Wednesday, 28th July 2010 permalink

    This posting has been hidden during moderation because it broke the House Rules in some way.

    complain

    This is a reply to this message.

  • Message 4. Posted by Dave-iPlayerOps (U8437698) on Wednesday, 4th August 2010 permalink

    We've now deployed the change to our profiles that will allow GPU decoding in Flash 10.1. However, we pre deliver a large percentage of our content, meaning you may not actually see a change until next week when the older video profiles have moved off the system. It will be noticable on Live programmes eg The One Show

    If you wish to comment about this, please use one of the existing threads below...

    Hardware Acceleration problem for HD video?
    www.bbc.co.uk/dna/mb...

    BBC ERROR ? HD is showing as interlaced, say ADOBE FlashPlayer Engineering
    www.bbc.co.uk/dna/mb...

    HD Streaming has something changed?
    www.bbc.co.uk/dna/mb...

    Dave

    This is a reply to this message.

  • Message 5. Posted by BBC auto-messages (U8526101) on Monday, 24th January 2011 permalink

    Editorial Note: This conversation has been moved from 'Service updates' to 'Archived threads'.

    This is a reply to this message.

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