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Live radio streaming

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• Message 1. Posted by Jon iPlayer Host (U8557168) on Thursday, 5th November 2009 permalink

  We're currently experiencing problems with Listen Live for radio. We're investigating and aim to fix the problem soon.
  
  Jonathan

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• Message 2. Posted by Jon iPlayer Host (U8557168) on Thursday, 5th November 2009 permalink

  Affected stations should only be Radio4 LW, Radio 5 live, 6 music and 1Xtra

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• Message 3. Posted by Jon iPlayer Host (U8557168) on Thursday, 5th November 2009 permalink

  Now fixed, but I'm leaving this message here so that those affected know it was a problem.
  
  Jonathan

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• Message 4. Posted by Shirley Rolfe (U14202998) on Thursday, 5th November 2009 permalink

  I am unable to get anything on iPlayer. Up until today I have been able to watch, listen live and view, or listen to previous programmes. All I get now is the spinning circle. Please advise

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  complain

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• Message 5. Posted by Jon iPlayer Host (U8557168) on Thursday, 5th November 2009 permalink

  Try clearing your cache
  
  iplayerhelp.external...
  
  Jonathan

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• Message 6. Posted by Shirley Rolfe (U14202998) on Thursday, 5th November 2009 permalink

  Thanks Jon, that seems to have sorted it.

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  complain

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• Message 7. Posted by Victoria (U14203446) on Thursday, 5th November 2009 permalink

  I cannot access any radio streaming on any stations, not just the ones mentioned in the previous post. I have tried clearing my browsing history as suggested but hasn't helped - I am just getting spinning circle. Is the problem still ongoing or should I be able to access now?

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  complain

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• Message 8. Posted by BBC auto-messages (U8526101) on Friday, 6th November 2009 permalink

  Editorial Note: This conversation has been moved from 'Service updates' to 'Archived threads'.

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