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Incorrect program lengths in iPlayer (CBeebies Channel)

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• Message 1. Posted by SteelyEyed (U14192542) on Thursday, 29th October 2009 permalink

  Hi,
  Recently when we've been watching programs on iPlayer we've seen the program duration mis-reported (many hours long). This issue makes it impossible to forward/rewind programs because a tiny move of the slider (in the player windows under pause & restart buttons et al.) takes you outside the real length of the show.
  We've seen this problem in:
  Big Cook, Little Cook
  Chuggington
  Timmy Time
  Sometimes, after a program has been playing for a while, the program length "fixes" itself but this isn't repeatable.
  It would be great if there was a simple fix for this, any suggestions?
  
  (originally mis-posted to "General Discussion")

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• Message 2. Posted by Egg OnAStilt Wants DOGFREE BBC (U7111730) on Thursday, 29th October 2009 permalink

  For next time........this section .
  
  Check here for important messages FROM the BBC iPlayer team regarding the service, along with other news and updates.
  
  www.bbc.co.uk/dna/mb...
  
  
  Your other thread.........
  www.bbc.co.uk/dna/mb...
  
  

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• Message 3. Posted by BBC auto-messages (U8526101) on Thursday, 29th October 2009 permalink

  Editorial Note: This conversation has been moved from 'Service updates' to 'General Discussion'.
  
  Hi SteelyEyes,
  
  We're aware of this issue and hope to redeliver the programmes later today.
  
  Dave

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• Message 4. Posted by BBC auto-messages (U8526101) on Thursday, 29th October 2009 permalink

  Editorial Note: This conversation has been moved from 'General Discussion' to 'Archived threads'.
  
  Duplicate thread.

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