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Three issues regarding listening via Internet Radio device

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  • Message 1. Posted by JoeChip (U13759661) on Tuesday, 9th September 1986 permalink

    For several days now Radio 5 Live experiences split second breaks every few seconds.

    Radio 4extra "On Demand" is not working at all.

    AAC streams have ceased working for all BBC radio stations for the last several days.

    None of these issues is addressed by your FAQ. In fact your FAQ doesn't seem aware of Internet Radio devices at all. There seems to be no direct access to anywhere that can answer or solve technical issues. The whole structure seems designed to put off complaints/queries.

    Plus, given that this board is closing and probably will not even be able to respond to the issues I have mentioned, it would be nice to know how I can raise these matters in the future.

    Delivering Quality First indeed!!!

    complain

  • Message 2. Posted by JoeChip (U13759661) on Tuesday, 9th September 1986 permalink

    Sorry to follow up, but there is some discussion, if not resolution of BBC Radio issues here: recivarefuge.net/for...

    complain

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  • Message 3. Posted by matt (U8621220) on Tuesday, 9th September 1986 permalink

    Hi JoeChip,
    Hopefully the support community will continue at catchupsupport.co.uk... when these boards close.

    complain

    This is a reply to this message.

  • Message 4. Posted by JoeChip (U13759661) on Tuesday, 9th September 1986 permalink

    Hmmm ... but what will the BBC do to resolve these issues?

    It's not just me stuck out in the colonies. People are reporting these issues from all over, including the UK.

    I wonder what effect complaining at catchupsupport will have on the BBC? There are plenty of other forums already detailing issues with the BBC streams. Not much response from the Beeb though.

    complain

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