Iplayer Low Bandwidth option for radio broadcasts

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  • Message 1. Posted by Point (U14120535) on Sunday, 30th August 2009 permalink

    As an overseas listener we find that the Low Bandwidth option give us the best streaming audio performance.

    We have noticed in the last few days that streams are no working. I have observed a new address being used when we attempt to use the low bandwidth option:

    from memory the address used to be


    I appreciate that the flash version is now the primary but it was my understanding is that the low bandwidth option would remain.

    Can someone please confirm the situation. We have experience the issue with Radio1 and 6 Music since Friday 28th August 2009.

    Explorer 8, Win XP Pro, Real Player 11.1.3


  • Message 2. Posted by John99 (U13871221) on Sunday, 30th August 2009 permalink

    Hi Point,

    I am nothing to do with BBC and in the UK so I do not know if this helps.

    Streams available are listed in this faq:

    I have not noticed any announcements or posts (other than one re R4 ) suggesting changes or problems with overseas Radio.

    In the uk if the bbc site play etc icon or link is clicked it will open the iPlayer it then gives the option to use 'normal' or 'lower' bandwidth. Clicking on the lower bandwidth then plays in iPlayer but using the RP stream.

    How are you trying to play, are you opening RP itself as an application rather than using the bbc site ?

    Of course a frequent problem with iPlayer especially on Windows sytems is that after any form of upgrade firewalls, security etc settings may need to be updated to prevent iPlayer being blocked.


    I think the flash streams availability is relativly recent, have you tried them, yet ?
    What sort of connection do you use broadband/cable etc ?
    Have you tried the iPlayer diagnostics, I assume it works overseas and will give indications of potential speeds available:


    This is a reply to this message.

  • Message 3. Posted by John99 (U13871221) on Sunday, 30th August 2009 permalink

    My last reply got 'hidden' no idea why & it has remained that way for some hours, so I will repeat a similar reply.
    I am not in the uk and nothing to do with bbc but offer some comments you may find of use.

    Are you trying to play by using RealPlayer (RP) or are you using the bbc site?

    The bbc site at least in the uk will if you click on icons or links to a particular programme or radio channel start up in iPlayer. iPlayer then offers choice of 'lower' or 'normal' bandwidth. If you pick the lower you will get the RP stream.


    You appear to have a system that will be able to use the flash streams have you tries that?
    What connection type do you eg cable, broadband or dialup?
    Have you tried the diagnostics and checked potential speed availability?


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  • Message 4. Posted by Point (U14120535) on Sunday, 30th August 2009 permalink

    Im doing it by the book,(iplayer, RP) Im just a regular users. The Java stream stops and starts, I have an average 512 ADSL. I get to the low bandowth option by "playing in a pop out window" then selecting low bandwidth. All as per the help files.


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  • Message 5. Posted by John99 (U13871221) on Sunday, 30th August 2009 permalink

    You could try the iPlyaer diagnostics, It should indicate potential speed available:

    If you find only one radio Station eg Radio 1 is not working or a specific programme is not working report it to the BBC: iplayerhelp.external...

    If you are able to play nothing at all or are still having problems post back again and hopefully someone will have ideas.

    What actually happens when you try to play radio in low bandwidth?
    - no iplayer 'pop-out'
    - no sound at all
    - sound but it is not good
    - other problem / error messages

    You can also try to use the help/faq section and 'contact us' forms to get advice from the bbc tech people.

    Good luck



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  • Message 6. Posted by Point (U14120535) on Monday, 31st August 2009 permalink

    This is the error messge displayed in the pop out window


    Using a manual string direct into real player, I got the following results

    rtsp:// - failed
    rtsp:// - worked

    Clearly a server or geographic error. NB the rmv8 content is more 7 days old


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  • Message 7. Posted by Point (U14120535) on Thursday, 3rd September 2009 permalink

    This issue is resolved rtsp:// address has been replaced by the origional rtsp:// Low bandwidth streams working again


    This is a reply to this message.

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