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Japanese GP disappeared from iplayer

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  • Message 1. Posted by mjelms (U14048642) on Saturday, 29th February 2020 permalink

    Having watched the Japanese GP Qualifying this morning on the iplayer at at about 10, I loaded the GP to watch after coming home from having lunch out. On coming home at about half 3, I tied to play the video which then said it "wasn't available." How does this work? Now all that is on the iplayer is qualifying and the forum - I don't want the cut down coverage which was aired today at 12ish, I'm after the full uncut race, all 3 hours of it. Where did it go?

    complain

  • Message 2. Posted by RatteN (U14534662) on Saturday, 29th February 2020 permalink

    Here, here. I have had the same problem. I watched the qualifying on iplayer this morning, went to view the race and it says the race is no longer available! The race was over by 9.30am, and it is now 4pm. You even have coverage of the F1 Forum, which is on the red button after the race !?! but no coverage of the race itself. Even the cut down "re-run" version finished on BBC1 50 mins ago now so the footage must be somwhere! We want the full race please?

    complain

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  • Message 3. Posted by derasio (U14643605) on Saturday, 29th February 2020 permalink

    The other F1 topic on this forum covers this.

    complain

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  • Message 4. Posted by richard11oyd (U14643637) on Saturday, 29th February 2020 permalink

    I watched the qualifying this morning and am 99% sure the full race was there before I went out. Now I'm back and settled down to watch it, it's gone. Does anyone have an explanation?

    complain

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  • Message 5. Posted by roginlon (U14643665) on Saturday, 29th February 2020 permalink

    I watched half of the race on iPlayer before lunch, went out to do something and when I came back to see the rest, it was gone!!

    Bad planning from BBC. If the afternoon transmission will be made available later and that is why the morning session was canned, it is one hour shorter than this morning. What it is missing and how difficult could it have been to have kept the morning versions available?

    complain

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  • Message 6. Posted by Andy Wood (U14317742) on Saturday, 29th February 2020 permalink

    Derasio : the other topic does not give any explanation at all, why the heck did you bother to make a post!

    I'm very anoyed we wont see the live race as it was. Did the Iplayer staff think we wouldn't mind not seeing an hour of the build up? I can say the staff who took this discision are not F1 fans at all.

    complain

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  • Message 7. Posted by RatteN (U14534662) on Saturday, 29th February 2020 permalink

    A reply from someone at BBC would be nice?

    complain

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  • Message 8. Posted by Researcher 14643706 (U14643706) on Saturday, 29th February 2020 permalink

    This posting has been hidden during moderation because it broke the House Rules in some way.

    complain

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  • Message 9. Posted by Gazza (U14638905) on Saturday, 29th February 2020 permalink

    I'm furious, just a message to say when it will be back would be nice.

    complain

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  • Message 10. Posted by rxk123456 (U14643562) on Saturday, 29th February 2020 permalink

    The same problem here. Any comment from BBC?

    complain

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  • Message 11. Posted by christos porfyris (U14643697) on Saturday, 29th February 2020 permalink

    BBC should come with an explanation soon.

    I can't see any reason of not keeping the full race available.

    I've downloaded and ready to watch and it's not available any more.

    Any particular reason of ruining our afternoon BBC?

    I want an explanation now!!!

    complain

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  • Message 12. Posted by RatteN (U14534662) on Saturday, 29th February 2020 permalink

    Im glad to see my tv licence money isn't going to waste!! LOL

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  • Message 13. Posted by Researcher 14534662 (U14534662) on Saturday, 29th February 2020 permalink

    This posting has been hidden during moderation because it broke the House Rules in some way.

    complain

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  • Message 14. Posted by Gazza (U14638905) on Saturday, 29th February 2020 permalink

    Thank you for putting it back BBC! now if you could put it back in working condition that would be 100% better.

    complain

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  • Message 15. Posted by RatteN (U14534662) on Saturday, 29th February 2020 permalink

    Thank you BBC..... Apologies to have kept on going on about it but its just frustrating that, if anything is going to be delayed with regards to iplayer on a weekend, it always seems to be the F1 coverage.

    Anyway, Thank you to all involved in sorting this problem. Much appreciated.

    complain

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  • Message 16. Posted by mjelms (U14048642) on Saturday, 29th February 2020 permalink

    OK, so I see the shortened version is now showing, but not the full version that was available before.

    When will this be viewable again?

    complain

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  • Message 17. Posted by christos porfyris (U14643697) on Saturday, 29th February 2020 permalink

    Guys I've just made a formal complaint about it.

    I think you should do the same.

    They have to know how annoying it is.

    They very well know how to take our money on time, don't they?

    They only have a short version on now but I do not pay for that.

    They've ruined my afternoon, and yours as I understand..

    Thank you BBC

    complain

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  • Message 18. Posted by RatteN (U14534662) on Saturday, 29th February 2020 permalink

    Ignore my last message, In the notes it said it was the 190 min version but it isnt..... Its the cut down version at 120 mins. I could have watched this version this afternoon!!!!!! We want the race build up!!!

    Look.... if somebody messed up and deleted it from the system or there is a problem with the original working file...... then tell us and we wont have to keep hanging about for the full race to come on. ive been waiting for hours now....

    complain

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  • Message 19. Posted by Aaron iplayer Team (U13848313) on Saturday, 29th February 2020 permalink

    Hi RatteN,

    As you've now probably noticed we have some pretty major technical problems at the moment.

    iplyaer is down and so it www.bbc.co.uk. Resolving this is going to be the priority, once this is done we can look at the situation with the F1 coverage.

    Thanks for your patience, i'll keep you informed.

    This is a reply to this message.

  • Message 20. Posted by RatteN (U14534662) on Saturday, 29th February 2020 permalink

    Hi Aaron,

    Thank you for taking the time to reply :). I am sorry to have kept complaining on this forum about this issue and being a Systems Admin and Web Developer myself, i know there are an infinate amount of things that can bring a site or network down and the best of luck getting things back up fully...

    This wasnt the problem tho, it was just the lack of response from anybody at the site that was frustrating myself and a few other forum users. If someone from the technical team would have posted somthing when this all started around four hours ago, you wouldnt have had half of the complaints.

    Anyway, best of luck getting things up and running again and thanks for the reply.

    complain

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