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BBC iPlayer Desktop - does not play smoothly at full screen

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• Message 1. Posted by englandmademe (U14214025) on Friday, 13th November 2009 permalink

  Having spent ages downloading 650 mb of spooks the other day, I was looking forward to FINALLY watching it smoothly without lots of 'insufficient bandwith' messages (I have a 10mb virgin media bb).
  
  Anyway, when using the 'fullscreen' option the video simply does not play smoothly. A very obvious jerkiness to playback which, while not making it unwatchable, does significantly reduce the pleasure of watching the programme.
  
  Given that when there is enough bandwidth, I can stream full screen perfectly smoothly, why can't the iPlayer Desktop WHICH IS NOT STREAMING do the same!!?
  
  Is this some limitation or a specific problem?
  
  I have a Mac - (24" iMac)
  
  Thanks.

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• Message 2. Posted by Dave-iPlayerOps (U8437698) on Friday, 13th November 2009 permalink

  Hi englandmademe,
  
  Can you please provide some technical information about your iMac?
  
  From the Apple Icon/menu (top left of display)
  Select - "About This Mac" and provide the Processor and Memory information.
  
  Then Click the More Info option
  This will open System Profiler and then select Grahics/Display
  
  We will need:
  chipset model
  VRAM (Total)
  Resolution
  
  Dave

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• Message 3. Posted by Richard Smith (U14191770) on Friday, 13th November 2009 permalink

  Join the club....
  
  See www.bbc.co.uk/dna/mb...
  
  Richard
  

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• Message 4. Posted by englandmademe (U14214025) on Sunday, 15th November 2009 permalink

  Hi Dave
  
  info below
  
  chipset model: NVIDIA GeForce 7600 GT
  VRAM: 256 mb
  resolution: 1920x1200
  
  Any help you can offer would be much appreciated.
  
  thanks

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