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"This content doesn't seem to be working....."

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  • Message 1. Posted by Cookie123 (U14148338) on Wednesday, 23rd September 2009 permalink

    Hi,

    I've just purchased a new Eee PC netbook, specifically to browse the web including (I thought) to watch iplayer - either live tv or downloaded progs. The netbook has an intel Atom 1.6Ghz chip (N280) with 2Gb Ram, running win XP, but whenever I try I get the error "This content doesn't seem to be working. Try again later". I have tried installing Adobe flashplayer but this does not see to make a difference. I also got an error about an Adobe script taking too long to load... and did I want to abort.

    Any help or advice would be appreciated.

    Thanks

    JC

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  • Message 2. Posted by EggOnAStilt (U7111730) on Wednesday, 23rd September 2009 permalink

    Is there a FAQ about atoms? Something is stirring at the back of my mind but I can't quite remember.

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  • Message 3. Posted by John99 (U13871221) on Thursday, 24th September 2009 permalink

    I think the bbc has given up on trying to suggest minimum specs, I will have to ask around, I am sure some people manage to use iplayer to some extent on netbooks.
    I would imagine you will be limited on a netbook to wmp downloads or possibly low bandwidth streaming, As you have XP have you tried the wmp downloads ?


    John

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  • Message 4. Posted by sock_puppet (U8651941) on Thursday, 24th September 2009 permalink

    An EEc Netbook is probably the cheapest and lowest performing "PC" on the market. Essentially they are not much more than a mobile phone processor running in a laptop form factor. They're very poor on any cpu intensive tasks and are basically a tool to get people access to a computer, albeit one that is capable of web surfing, word processing an not much more in the way of media rich activities. Playing medium quality video files is a bit of an ask for them.

    en.wikipedia.org/wik...

    I'd suggest trying to download the WMP versions or if they don't play that well, the mobile devices wmv file should be ok. Expect low end youtube quality you won't be disappointed.

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  • Message 5. Posted by sock_puppet (U8651941) on Thursday, 24th September 2009 permalink

    Sorry, the link about somehow doesn't want to include the last character in it. either copy and paste the whole link or search wikipedia for Intel Atom, you will get to the same article that I was attempting to link to. smiley - smiley

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  • Message 6. Posted by Cookie123 (U14148338) on Thursday, 24th September 2009 permalink

    Hi Guys,

    Thanks for the replies - to shed maybe a bit more light on the subject, I have windows Task manager running when I try to view any online content and the cpu usage hardly moves, it's about 3%. From what I've read I expected to have jerky playback or similar with an Atom chip, but I don't seem to be getting that far - I can't get beyond the "This content doesn't seem to be working.." message.

    If it helps at all, I cannot view 4OD or Demmand C5 - I get similar messages or "this page cannot be displayed". I also cannot view video clips on the BBC website.

    I feel as if there is something missing on the netbook, but I don't know what.

    Thanks again.

    JC

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  • Message 7. Posted by John99 (U13871221) on Friday, 25th September 2009 permalink

    Hi JC
    Have a go with radio first on iPlayer, it will be easier to stream.
    What browser are you using ?

    You probably need to ensure cookies are allowed and Javascript enabled. You will also need flash installed to use iPlayer & can check flash functions from: www.bbc.co.uk/dna/mb...

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  • Message 8. Posted by Andrew (U12804312) on Friday, 25th September 2009 permalink

    Given that you cannot view 4oD, Demand Five or clips on the BBC News website either, I'm thinking that the problem might be something to do with RTMP streaming, which is the protocol used by all of those sites (including iPlayer) to stream the video content. What do you get when you run the iPlayer diagnostics test (which streams content over RTMP from three different servers as part of the test)?

    www.bbc.co.uk/iplaye...

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  • Message 9. Posted by Jon iPlayer Host (U8557168) on Friday, 25th September 2009 permalink

    It's also worth checking with a different ISP (try asking a friend or neighbour) to see if that makes a difference.

    Jonathan

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  • Message 10. Posted by Cookie123 (U14148338) on Friday, 25th September 2009 permalink

    Hi,

    I've tried the iPlayer diagnostics and I get the following results:

    Test 1 download speed 4375kbps
    Test 2 streaming speed N/A (It seems to time out)
    Test 3 same as above
    Test 4 I get the' Adobe Flash Player 10' error message:

    A script in this movieis causing Flash player to run slowly.. etc do you want to abort the script.

    I've tried playing a radio station on iPlayer but eventually it times out and I get the "Page cannot be displayed error"
    (although when I first tried the radio a couple of days ago, it asked me to download realplayer, which I did, but it still didn't work so I uninstalled it)

    I was using internet explorer 7 but I've just upgraded to 8, although I have tried it using Google Chrome with the same results.

    I have adobe flash installed and have tried uninstalling the current version 10 and installing v 9 but it makes no difference.

    I have another laptop and a PC which workperfectly with iPlayer, so I don't think it's a problem with the ISP (which is Talk Talk)

    Cookies are enabled and other websites appear to work fine.

    Again - any help would be really appreciated as if I can't get it to work I may try returning it to Amazon and get a different one (although the battery life is fantastic - 10 hours!)).

    Thanks,

    JC
    JC

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  • Message 11. Posted by Cookie123 (U14148338) on Saturday, 26th September 2009 permalink

    Some success at last - I presumed that because I had a laptop that runs on the same wireless network (running Vista), that it could'nt be a wireless, router or ISP issue!!

    I have just scanned my local area for other wireless networks and came across and unsecured one, so I connected to it, and iPlayer now works!!!

    Although it doesn't make sense as I also have a PC running XP on the same wireless network and that Does work with iPlayer.

    I've tried using a wired connection on the netbook but that makes no difference.

    Any ideas?

    Thanks,

    JC

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  • Message 12. Posted by John99 (U13871221) on Saturday, 26th September 2009 permalink

    I meant to paste a link to check Flash version functions (Msg #7) as kb2.adobe.com/cps/15...

    Maybe someone else is using your bandwidth.
    Have you tried with the netbook only connected to your own network and connected by cable (or are you unable to connect the netbook by cable)

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  • Message 13. Posted by Cookie123 (U14148338) on Saturday, 26th September 2009 permalink

    Hi,

    Because it works on another (persons) wireless internet connection, I think the adobe flash warning message is a red herring.

    I have tried plugging the netbook straight into the router to avoid any wireless complications, but unfortunately it makes no difference. The odd thing is that I have an XP PC which works fine both wired and wireless.

    I Can use iPlayer to download programmes and watch later, it'sonly Live streaming that seems to be the problem.

    Thanks,

    JC

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  • Message 14. Posted by rogerhutton (U14642247) on Saturday, 9th October 2010 permalink

    i had the same issue and could not load even bbc radio.

    i upgraded to internet explorer 8 and that fixed it.

    the skyplayer tells you if it is incompatible with your browser.

    it seems the iplayer fails to mention it and just gives the unhelpful general message that the content is not working!

    worth a try for anyone on an earlier vesion of IE

    roger hutton

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