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Streaming via 3G on T-Mobile

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  • Message 1. Posted by menz83 (U14052482) on Sunday, 28th June 2009 permalink

    Hey,

    I have iplayer installed on my Nokia N97 and I am currently with T-mobile. I noticed from the supported devices page that 3G streaming is only available to Vodafone and 3 users and wanted to know why T-Mob isnt supported, especially considering that 3 and T-Mob share their UMTS network!? I also use a T-Mobile mobile broadband dongle on my laptop and have no issues accessing the web based iplayer using that!?

    Is there any word on when T-Mobile will be supported and why it doesnt work in the first place?

    Thanks

    complain

  • Message 2. Posted by Jon iPlayer Host (U8557168) on Monday, 29th June 2009 permalink

    Hi Menz83,

    We talk to all the networks, but it's their decision on allowing 3G streaming, so I suggest you contact T-Mobile about this.

    Jonathan

    This is a reply to this message.

  • Message 3. Posted by menz83 (U14052482) on Monday, 29th June 2009 permalink

    Thanks for your response Jon.

    I have contacted T-Mobile and they said that streaming iPlayer content over 3G has nothing to do with them? As much as I tried to speak with technical support, they would not put me through as they felt that they had answered my question correctly (which they had not!).

    Do you have any further information on T-Mobile's stance on this?

    Thanks, James

    complain

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  • Message 4. Posted by menz83 (U14052482) on Monday, 29th June 2009 permalink

    After emailing T-Mobile, I got a response from the person I spoke to earlier on the phone. Apparently iplayer wont stream due to legal issues? I did argue that I can stream iplayer content fine to my laptop using a T-Mobile broadband dongle but it just made her even more confused. Guess i'll just have to live with it for now smiley - sadface

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  • Message 5. Posted by Mel (U14819271) on Saturday, 16th April 2011 permalink

    My laptop runs on Vista and I have a TMobile 3G connection via a Huewai m=dongle for mobile broadband. Until approx 3 months ago I was always able to watch programmes on BBC iPlayer but no more. I get a Java script error when using Chrome or a "content does not seem to be working " error when using IE.

    T Mobile and BT blame each other and I am none the wiser so waht really is going on???


    Mel

    complain

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