Food Q&A  permalink

Ask the host

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Messages: 1 - 20 of 401
  • Message 1. 

    Posted by Ramona Andrews BBC Food host (U14570541) on Tuesday, 21st September 2010

    Itís time to start another Ask the host. Again everything was starting to get a bit off topic and I want to be sure not to miss any bug complaints or good suggestions.

    Hereís a link to my latest post in the previous Ask the host thread:

    www.bbc.co.uk/dna/mb...

    Thanks,
    Ramona

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  • Message 2

    , in reply to this message.

    Posted by NoFrillz (U14455049) on Tuesday, 21st September 2010

    Ramona, thanks for the responses in your last post. I take it this means that fixes are now queued for release en block as it were.

    Anyway, did you see my suggestion that you should include 'questions for Host only please' on this kind of thread and perhaps consider also opening a general Q&A Message Board Queries which you could invite other people to answer when you're not around.

    In that way people could give immediate answers to general queries and yet not be accused of starting an off topic thread (i.e. not about food)
    and your own thread could remain clear for your perusal.

    Just a thought.

    Report message2

  • Message 3

    , in reply to this message.

    Posted by lusciouslush (U3917132) on Tuesday, 21st September 2010

    Are you serious.....?!!

    What is the point - stop treating people here like idiots!

    You either ignore reasonable concerns that are expressed by the remaining community here or contemptuously ignore them.

    It is not good enough, and your management is proving unnacceptable.

    If you were a member of my staff you would be receiving some serious retraining.

    Much has been said by board members, I strongly suggest you read through the comments before this board dies completely.

    And whilst your at it, look up the meaning of the word democracy!

    Report message3

  • Message 4

    , in reply to this message.

    Posted by NoFrillz (U14455049) on Tuesday, 21st September 2010

    <This Discussion Has Been Closed>

    I don't think the issue I raised was addressed Ramona.

    This is the message you get out of board hours, which leads one to think the thread is closed for any future input - surely the message should just say that the Board is currently closed until tomorrow (or similar)

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  • Message 5

    , in reply to this message.

    Posted by lusciouslush (U3917132) on Tuesday, 21st September 2010

    Well truth hurts as they say!

    At least being modded ensures my post will definately be read though doesn't it

    and there is no excuse not to reply!

    Report message5

  • Message 6

    , in reply to this message.

    Posted by honeybunny (U14617052) on Tuesday, 21st September 2010

    lusciouslush nope it just means a mod reads your post not host. now be good poster and stop being naughty.

    Report message6

  • Message 7

    , in reply to this message.

    Posted by lusciouslush (U3917132) on Tuesday, 21st September 2010

    There is nothing 'naughty' about an informed opinion Bzq!

    However, Censorship is another matter altogether!

    your thinking just exemplifies the 'pat-on-the-head' mentality that seems prevelant around here!

    Report message7

  • Message 8

    , in reply to this message.

    Posted by Gruney (U14241364) on Tuesday, 21st September 2010

    And just to clarify it was never the intention to alienate long-time users of the board.  

    But you have.

    Report message8

  • Message 9

    , in reply to this message.

    Posted by lusciouslush (U3917132) on Tuesday, 21st September 2010

    And just to clarify it was never the intention to alienate long-time users of the board.


    But you have. 



    and done nothing to rectify it.........!!!

    Report message9

  • Message 10

    , in reply to this message.

    Posted by Ramona Andrews BBC Food host (U14570541) on Tuesday, 21st September 2010

    Iíve been told that the plan is to publish the latest fixes in the next few days. And good idea about having another thread to ask board members - I like it.

    Thanks to Denadar for starting a thread here:
    www.bbc.co.uk/dna/mb... (although yes I did answer this particular query - easily missed - and it should be fixed soon).

    Frillz - there are two problems here, both the one you mention (linked to out of hours posting) and the server problem I mentioned in my post on the old Ask the host thread. I'll just double check that the bug-fixers are aware of both of them now...

    Report message10

  • Message 11

    , in reply to this message.

    Posted by Mrs Vee (U2897076) on Tuesday, 21st September 2010

    Will the BBC be providing us with a search facility now that we no longer have access to Sakkarin's excellent search engine?

    (I really don't know why I'm bothering to ask this - I'm a fool to myself.)

    Report message11

  • Message 12

    , in reply to this message.

    Posted by TexasTitch (U2249854) on Tuesday, 21st September 2010

    As this new thread may contain pertinent information from time to time, I need to put in in My Discussions [a manoeuvre previously known as snagging].

    Thanks for the feedback on the old Ask the Host thread, Ramona. I look forward to seeing the bugs fixed! smiley - smiley

    Report message12

  • Message 13

    , in reply to this message.

    Posted by NoFrillz (U14455049) on Tuesday, 21st September 2010

    Mrs V that's surely a rhetorical question.

    Yes Ramona, please do check on the out of hours message (not the server one mentioned) as the text is what's so misleading.

    Report message13

  • Message 14

    , in reply to this message.

    Posted by Organoleptic Icon (U11219171) on Tuesday, 21st September 2010

    snagging

    Report message14

  • Message 15

    , in reply to this message.

    Posted by John99 (U13871221) on Tuesday, 21st September 2010

    Ramona,
    Thanks for replying here, & in your last thread, about the messageboard bugs.

    I realise you are in a difficult position because another department is making most of the changes. I realise this is not the sort of subject that would normally be discussed on such a board but I guess you got the short straw and are being used as guinea pig.
    I had expected we would have to wait weeks or even months for fixes. You seem to be expecting results in a few days, I hope that is correct.

    _ Opening Times __ & Closed discussion message _
    In addition to improving the message.
    (It will sometimes get picked up as users employ an external search engine - currently a BBC recommendation -so it is misleading to have a bland closed message, it would be better to say , closed overnight or something similar)
    It may be worth considering stating the time as GMT, BST, London Time, or whatever. You may have an international following. Certainly some other BBC boards do have, readers in other time zones may not immediately realise opening times displayed are not in their own local time.

    John

    Report message15

  • Message 16

    , in reply to this message.

    Posted by Organoleptic Icon (U11219171) on Tuesday, 21st September 2010

    John99 - It is now over 5 weeks since the problems were identified.

    Ramona - I hope the layout and functionality of "My Discussions" has not dropped off the to do list. Basically, what we need is the compact functionality of the layout used elsewhere and formerly used here

    - visual contrast indication of "new posts" (preferably not bright red though)
    - link to "your last post"
    - formatting of times as used elsewhere
    - 3 line layout allowing max items per page

    Report message16

  • Message 17

    , in reply to this message.

    Posted by Spartacus (U38364) on Tuesday, 21st September 2010

    Ramona, did you mention the possibility of Subscribe/Unsubscribe buttons to whoever is designing your board's "skin"?

    Report message17

  • Message 18

    , in reply to this message.

    Posted by John99 (U13871221) on Tuesday, 21st September 2010

    __ Points Of Information __ John99 - It is now over 5 weeks since the problems were identified. 

    @ OrganoLeptic Icon - _ NO _
    smiley - winkeye Well ok Yes it is over 5 Weeks, considerably over 5 weeks

    @ Ramona,
    You will probably have had no reason to read my posts on other boards or blogs, being yourself privy all sorts of useful information from relevant BBC teams.

    It may be 5 weeks since they have been noticed on THIS messageboard, but BBC will have been aware of some of them for many months. I pointed that fact out, with clickable links on the Changes blog.

    + silly numbers - May 2010 -
    - see comment#27 - www.bbc.co.uk/blogs/...

    + permalink returns to original post in error - May 2010 -
    - see comment#52 - www.bbc.co.uk/blogs/...

    + gobledegook - April 2010 -
    - see comment#28 - www.bbc.co.uk/blogs/...

    +_ SEARCHES _ - Jan 2010 -
    I realise you may loose your existing users feature
    -- BBC had Searches of messageboard -- 'on the roadmap for development' --
    - according to this - www.bbc.co.uk/blogs/...

    It seems they have taken it off the Roadmap and your own search facility with it. A case of demolition prior to forestalled development.

    John

    Report message18

  • Message 19

    , in reply to this message.

    Posted by honeybunny (U14617052) on Tuesday, 21st September 2010

    John99: Ramona, has probably reported posts related to bugs the to tech team. But as Ramona has stated previously she has no control of if or when the tech team fixes the bugs. Just because Romona does cite your bug issue in her response does not mean she is not aware of it.

    You really do not have repeat the same post about same bug over and over .

    Report message19

  • Message 20

    , in reply to this message.

    Posted by Wokman (U3734939) on Tuesday, 21st September 2010

    Ramona,

    In the last "ask the host" thread , you said:

    it was never the intention to alienate long-time users of the board. 

    However, on Monday 2nd of August you said:

    if you don't like the new set-up, or you just want to continue chatting with the friends you've made on the message boards, I'm afraid you'll have to find a more suitable forum.  

    Is this not a contradiction in terms ?

    You also said:

    There are many measures of a success of a website at the BBC and actually when you look at the core number of people using the messageboard previously, the figures were depressingly small. Page views might have been high, but unique users werenít. 

    Have the numbers inproved since the changes ? My statistics say that they have declined, together with the number of postings.

    And finally:

    We want to keep the messageboard going Ė we love the lively food chat here and want to keep the community alive. Weíre sure that there are plenty of people who would love to join; itís just about getting the message out there.  

    If you wanted to keep the community going, why did you tell long standing members to go elsewhere, and what makes you so sure that there are plenty of people who would love to join, when they could have joined at any time on the old message boards ?

    The only message getting out there at the moment when people come to this website, is that people who have been members for many years have now left because of the changes.
    When new viewers click on this this website they see discontent. Hardly a good advertisement to join the community.

    As for the blog......... well you already know the answer to that one just by looking at the responses.





    Report message20

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