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"The Hotel"on BBC 4

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Messages: 1 - 32 of 32
  • Message 1. 

    Posted by musicreader (U14310005) on Wednesday, 2nd January 2013

    Anyone else absolutely love this?Do hope so! mr

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  • Message 2

    , in reply to message 1.

    Posted by Lemon Sabotage (U9577550) ** on Thursday, 3rd January 2013

    If you mean the Channel 4 doc., yes, it cracks me up, although I haven't watched the first epi. of the new series yet.

    Report message2

  • Message 3

    , in reply to message 1.

    Posted by The final throes of Geek The Amazing Dogboy (U1759005) on Thursday, 3rd January 2013

    I prefered the 1st series with Brendan and his dog. He seemed such a sad fellow. Wonder what's happened to him.
    The owner, Mark, in the last two series really needs a good dose of reality. He annoys me.

    Report message3

  • Message 4

    , in reply to message 3.

    Posted by mismatched (U14242423) on Thursday, 3rd January 2013

    I agree about Mark needing a reality check.
    Did no one give Christian the "entertainments manager" a job description or explain about budgets.
    The only person who seemed to live in the real world was the chef.

    I enjoyed the first series about the hotel in the Lake Distrct

    Report message4

  • Message 5

    , in reply to message 3.

    Posted by Lemon Sabotage (U9577550) ** on Thursday, 3rd January 2013

    Oh yes, I'd forgotten about the one with the dog; I liked him better too.
    My favourite in the present place is Alison, for the way she tells Mark home truths all the time.

    Report message5

  • Message 6

    , in reply to message 4.

    Posted by The final throes of Geek The Amazing Dogboy (U1759005) on Thursday, 3rd January 2013

    Did no one give Christian the "entertainments manager" a job description or explain about budgets.  

    Mark gave him an unrealistic budget and then stuck his nose in to what the meal should be. Though this could be because Christian hadn't organised it with the chef. A bit of a cock up all round really.

    Report message6

  • Message 7

    , in reply to message 6.

    Posted by VF (U5759986) on Thursday, 3rd January 2013

    Love the series,have followed it from the beginning.Its very funny at at times but I find it sad,the owner still seems to be struggling,his mum let on that he has had to sell his Bentley,his house etc...I hope that he does turn it around.

    Though after watching the fiasco with the budgeting this week I wonder!

    Report message7

  • Message 8

    , in reply to message 7.

    Posted by musicreader (U14310005) on Thursday, 3rd January 2013

    Love the series,have followed it from the beginning.Its very funny at at times but I find it sad,the owner still seems to be struggling,his mum let on that he has had to sell his Bentley,his house etc...I hope that he does turn it around.

    Though after watching the fiasco with the budgeting this week I wonder! 
    Thanks all!Was so pleased to have received some posts tonight.Agree about Brendan,felt quite a huge sense of loss when series ended.Can't explain why I love this programme so much,suppose it's the people really,including the guests!Loved the brave lady discussing her "Lady
    Times"on camera!Think the production and editing supurb.Thanks.mr

    Report message8

  • Message 9

    , in reply to message 8.

    Posted by Lemon Sabotage (U9577550) ** on Friday, 4th January 2013

    Yes, not to mention her other half, who really seemed to believe that he had a great body!

    Report message9

  • Message 10

    , in reply to message 9.

    Posted by The final throes of Geek The Amazing Dogboy (U1759005) on Friday, 4th January 2013

    He was a very odd shape!! Reasonably slim apart from the massive belly.

    Report message10

  • Message 11

    , in reply to message 10.

    Posted by musicreader (U14310005) on Friday, 4th January 2013

    He was a very odd shape!! Reasonably slim apart from the massive belly.   Would love to have even a tiny bit of his body confidence!Roll on the Hotel Inspector.Not sure I would like to work alongside Alison! mr

    Report message11

  • Message 12

    , in reply to message 11.

    Posted by Lemon Sabotage (U9577550) ** on Saturday, 5th January 2013

    No, nor would I, but I like watching her for the entertainment value.

    Report message12

  • Message 13

    , in reply to message 12.

    Posted by musicreader (U14310005) on Saturday, 5th January 2013

    No, nor would I, but I like watching her for the entertainment value.  Yes,me too! mr

    Report message13

  • Message 14

    , in reply to message 13.

    Posted by 1984 (U6551334) on Monday, 7th January 2013

    Superb last night.

    The wedding, well what can one say, not exactly Kate and Will. Couldn't believe he gets out of the carriage after being married and then proceeds to neck a bottle of whisky his mate gave him. The photos were interesting, and can't remember ever seeing a groom drop his trousers for the photos.

    As for the hotel inspectors, it could have been from Fawlty Towers, and the only thing missing was Manuaels Siberian hamster popping up in the buscuit tin.

    Anyhow I'm sure the owner is very happy with the GroSSvenor hotel.

    "no the S is silent"

    Report message14

  • Message 15

    , in reply to message 14.

    Posted by Dee (U3082905) on Monday, 7th January 2013

    The bride went up in my estimation when she spoke to the person who suplied the Scotch.


    I can't believe that any hotel manager would say, in public, that poor people are grateful for any holiday and "rich" Guardian readers are a nuisance becasue they want everything to be right! Sackable offence (among many). And the dreadful things the staff said about the inspector - why they seemed to think she spoke with Brian Sewell type vowels was beyond me.

    Mr & Mrs Tickle seemed to like it though (even though Mr didn't seem to be too sure where he was).

    Report message15

  • Message 16

    , in reply to message 15.

    Posted by 1984 (U6551334) on Monday, 7th January 2013

    "rich" Guardian readers are a nuisance  

    That is generally true throughout life. Or for those on the other side of the political divide it is when the lady wife is reading the daily Mail and the husband is reading the Telegraph.

    That aside, he really is deluding himself if he thinks he can attract that sort of client. Quite surprised that for someone who has been in the holiday/hotel industry that long he didn't seem to understand that point.

    The cost of the work needed to be done to the Gosvenor, the re-training of the staff, having to get someone in who can cook fish, and not murder it into a white pulp which happened last night. Even then the "rich" Guardian/Telegraph readers will not come because they will not want to mix with the wedding type people, or even the nice Mr and Mrs Tickle type customer.

    Maybe it is a case of the grass being greener, but think he ough to know. I get many flyers from hotels offering excellent deals, down here in the South West, really nice country hotels, with excellent food for knock down prices which he could never compete with. Those hotels are struggling just like the rest.

    Report message16

  • Message 17

    , in reply to message 16.

    Posted by Dee (U3082905) on Monday, 7th January 2013

    According to their websitem they are now offering B&B at £10 pppn. Don't know if that's an error but, even given the measly breakfast, that must be a loss.

    Report message17

  • Message 18

    , in reply to message 14.

    Posted by Lemon Sabotage (U9577550) ** on Monday, 7th January 2013

    The editing was brilliant.
    The groom saying "We're not people who like to be in the limelight" seconds after the bride had shown most of her wobbly tattooed breast on national telly was priceless!
    I did think she might have acknowledged that the friend she blamed had only given the bottles to the groom, he hadn't actually held his nose and forced him to drink it.

    I had a bit of sympathy for Christian when the lady inspector was trailing round after him, trying to get him to fill the form in when he'd already told her he was busy with the wedding. But I always wonder how much of it is exaggerated for the benefit of the cameras.

    Report message18

  • Message 19

    , in reply to message 18.

    Posted by Shirley Knott (U14164156) on Monday, 7th January 2013

    I did think she might have acknowledged that the friend she blamed had only given the bottles to the groom, he hadn't actually held his nose and forced him to drink it.
     


    Absolutely, Lem S! Good grief he'd just necked half a bottle of champagne - it was his own fault if he then started on neat whiskey . Straight from the bottle - class! And dropping his trousers for the photos - lovely.

    I like to think I'm not a snob, but I'm afraid if I'd booked into the hotel at the same time as that wedding, I'd be seriously miffed. I can't imagine they all went to bed quietly at 10.30!

    I love this programme but I can't put my finger on why. I suppose they're just such a mix of personalities - staff and guests. And I agree the editing is superb.

    I thought Mr and Mrs. Tickle were lovely!

    Report message19

  • Message 20

    , in reply to message 19.

    Posted by Lemon Sabotage (U9577550) ** on Monday, 7th January 2013

    Yes indeed--I'd forgotten the Tickles from last time.
    They are the sort of people that Mark should feel honoured to have staying in his hotel. Never mind how much dosh they have or what paper they read--they just seem genuine.

    Report message20

  • Message 21

    , in reply to message 18.

    Posted by Dee (U3082905) on Monday, 7th January 2013

    I had a (little) bit of sympathy for Christian but that quickly evaporated when he fefused to fill it in the following day and ranted about his time in more up-market hotels. None of them, including the manager seem to have grasped that the consultants were there at the request and the expense of the hotel and they were to comply with their requests.

    Report message21

  • Message 22

    , in reply to message 21.

    Posted by Lemon Sabotage (U9577550) ** on Monday, 7th January 2013

    I think the problem was that they were there at Mark's request (and he was unreasonably defensive at their comments), but Christian and Alison felt that they'd been hoodwinked.
    But the attitude of all three of them was unhelpful. They really don't seem to get the fact that they could all be out of work if they don't sort things out.

    Report message22

  • Message 23

    , in reply to message 21.

    Posted by Shirley Knott (U14164156) on Monday, 7th January 2013

    I felt the male hotel inspector could have been very useful - he pinted out what was horribly wrong but also seemed to understand the enormous task involved in bringing the hotel up to standard, whereas the lady inspector seemed to look down her nose at the whole affair. I didn't like her attitude at all - even if Christian was pushing his luck!

    What was that whole thing with the Kit-kat? Surely most hotels, even basic ones have tea-making facilities and a couple of packs of biscuits?

    I wouldn't dream of ringing down to order a Kit-kat - I would nip over the road to the shop, or bring a couple in my bag. I'm not sure what that showed with regard to the status of the hotel.

    What it did show though, was that so many people in the hospitality industry need training in basic manners! Never let guests hear your gripes - no matter what they have paid.

    And the cluster of staff standing outside the main door smoking - that would stop me even going in, tbh. I hate smoking and I'm afraid I would be wondering how many of them washed their hands before going back to prepare and serve my food, let alone wading through the fug of smoke to walk through the door. Every staff member seemed to be carrying a packet of fags and a lighter!

    Report message23

  • Message 24

    , in reply to message 23.

    Posted by VF (U5759986) on Monday, 7th January 2013

    I felt the male hotel inspector could have been very useful - he pinted out what was horribly wrong but also seemed to understand the enormous task involved in bringing the hotel up to standard, whereas the lady inspector seemed to look down her nose at the whole affair. I didn't like her attitude at all - even if Christian was pushing his luck!

    What was that whole thing with the Kit-kat? Surely most hotels, even basic ones have tea-making facilities and a couple of packs of biscuits?

    I wouldn't dream of ringing down to order a Kit-kat - I would nip over the road to the shop, or bring a couple in my bag. I'm not sure what that showed with regard to the status of the hotel.

    What it did show though, was that so many people in the hospitality industry need training in basic manners! Never let guests hear your gripes - no matter what they have paid.

    And the cluster of staff standing outside the main door smoking - that would stop me even going in, tbh. I hate smoking and I'm afraid I would be wondering how many of them washed their hands before going back to prepare and serve my food, let alone wading through the fug of smoke to walk through the door. Every staff member seemed to be carrying a packet of fags and a lighter! 
    I agree about the male inspector,he appeared to offer (or try) constructive criticism and advice...

    But whats the point if the people who hired you are unwilling to take on board what you say.The other inspector was,well "different" in her approach.

    The cheapest way to get across why they were going wrong would be to send them a few episodes of Fawlty Towers namely "A Touch Of Class" and "Gourmet Night".

    There is nothing wrong with the people who use their hotel at the moment,its just that they cannot make the most of it if last weeks episode is indicative.Losing £2.79 per person on a "Magic Night" means that they have seriously got their costings wrong,keep doing that and you can see why they struggle.There also seems to be a lack of communication between various managers and I wonder if they would benefit from having somebody talk to the chef,the barmen,the events manager etc and actually sit down with the numbers and go through any plan before they go ahead and just wing it (like a general manager).Stick with your current clients group but make a better job of it.

    Report message24

  • Message 25

    , in reply to message 23.

    Posted by Dee (U3082905) on Monday, 7th January 2013

    I think the Kit-kat thing was to see how they dealt with a slightly unusual but not outlandish request (it's not as if the inspector asked for a dish of plover's eggs to be served on a silver salver by a Peruvian nun). If the receptionist had said "I'm very sorrymadam, but we are not able to provide room service but there are coffee and tea making facilities in your room and if you need additional supplies, please let us know" or words to that effect, that would have been fine rather than "for a start...." that was the actual rude reply. Fair enough, no Kit-Kats available but not to "do" biscuits or be able maybe to offer a scone, muffin or teacake (at additional cost of course).

    Report message25

  • Message 26

    , in reply to message 25.

    Posted by musicreader (U14310005) on Monday, 7th January 2013

    I think the Kit-kat thing was to see how they dealt with a slightly unusual but not outlandish request (it's not as if the inspector asked for a dish of plover's eggs to be served on a silver salver by a Peruvian nun). If the receptionist had said "I'm very sorrymadam, but we are not able to provide room service but there are coffee and tea making facilities in your room and if you need additional supplies, please let us know" or words to that effect, that would have been fine rather than "for a start...." that was the actual rude reply. Fair enough, no Kit-Kats available but not to "do" biscuits or be able maybe to offer a scone, muffin or teacake (at additional cost of course).

     
    So pleased to read all your comments!Was missing chat and opinions about this series.Did anyone wonder where they had seen the lovely Wedding Anniversary guy before?Dare I hint,"Royale Family"Husband of Denise?
    Interesting post about possible "Orchestration",but do not think possible.Hugely,(hopefully not unfair)clever edicting.mr

    Report message26

  • Message 27

    , in reply to message 26.

    Posted by Constance (U14594138) on Monday, 7th January 2013

    Um - would it spoil it for you all if I tell you what happens to the hotel?


    Report message27

  • Message 28

    , in reply to message 27.

    Posted by musicreader (U14310005) on Tuesday, 8th January 2013

    Um - would it spoil it for you all if I tell you what happens to the hotel?


     
    Yes!Hugely! mr

    Report message28

  • Message 29

    , in reply to message 28.

    Posted by Constance (U14594138) on Tuesday, 8th January 2013

    I won't then. All will be revealed in due time.....

    Report message29

  • Message 30

    , in reply to message 29.

    Posted by Capn Jack Mcferret (U8917649) on Tuesday, 8th January 2013

    I could tell you.

    ; -)

    Report message30

  • Message 31

    , in reply to message 30.

    Posted by musicreader (U14310005) on Saturday, 12th January 2013

    I could tell you.

    ; -) 
    Sorry for delay.Thank you for not telling.Hope it is not bad news.So hope
    Spencer finds somebody to love,and be loved by,Mark also maybe.

    Report message31

  • Message 32

    , in reply to message 31.

    Posted by Lemon Sabotage (U9577550) ** on Sunday, 13th January 2013

    Who is Spencer? (Do you mean Christian?)

    Report message32

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