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Posted 4 Weeks Ago by fluffykerfuffle who is trying to see how long she can make her name with the new rules and all and all... and oh my goodness it looks like she can still make a long name oh! oh! this is great!
From h2g2 Editors: Important Message - Please Read F19585?thread=7038690
we would appreciate it if you guys could respond to some of our stuff on this thread especially concerning digibox...
it would be great if you read all of the posts and understood them...
and then thought about your responses and gave clear information to us
as it stands back a few posts is a cut and past link to where we go register because it is too hard to find on those links you gave us
since h2g2 is important to some people
and because some folks dont come on that often even tho it is important
it is good you started addressing this early
but clearly will also help
thanks 
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Posted 4 Weeks Ago by NickReynolds
Thanks for your query and apologies for being late in responding to them.
As I know little about digiboxes I will try and find out for you.
But I don't see why the sign in system should be any different for a digibox than for any other device we can access the internet on. But I'll check.
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Posted 4 Weeks Ago by NickReynolds
Could you explain (and forgive my ignorance) exactly what you mean by a digibox?
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Posted 4 Weeks Ago by Wheres My PS??
Hi Nick,
I'm on what they call a digibox via cable erm have a look at this please A1910062 that was about digibox and the [SSO] also don't know if this is important A42397158 "Don't Panic"
Theres also two others that I know of that use what they call a digibox Jimcracker7 U210898 also ^~^shakira^~^ U228323
I have posted on here: From h2g2 Editors: Important message-Please read I posted 16hours ago, someone found a link to the new BBC iD erm http://www.bbc.co.uk/users/register
But I'm afraid I can not click on that Link I get a box in middle of TV screen please try again if it carries on phone this number bla bla Quote: 403 and http://www.bbc.co.uk/users/register
Why can't you stop with the [SSO] whay does everything have to change? It was bad enough when it changed over to DNA, I've been here now since 2004 cause I had a differant name back then long since gone. Its so fustrating wish kow was here him and Manda helped out as well as others *sigh*
I can click on these http://www.bbc.co.uk/messageboards
http://www.bbc.co.uk/eastenders
http://www.bbc.co.uk/h2g2
but not the users/registers
I have even tried logging onto BBC iPlayer message boards that has changed over to BBC iD no joy  So by next year I doubt I'll get on here, I don't have any access to internet/broadband apart from my trusty digibox via TV Emails that allows me to get on BBC ONLY. I don't know what els to type now  and I can't click enter on this either http://id.bbc.co.uk/users/help/
I've asked people what do I do but I'm stuck I also have to use this in Plain text.. Enjoy your day. 
I'm logging out.  if any of my spellings not grade A, I suffer with dyslexia.
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Posted 4 Weeks Ago by ~:*-Venus-*:~
A digibox is another name for a cable tv set top box. The users have a back door email link, which they can click on which brings them to this site. The reason why the digibox users cannot register with the new bbc id, is because they are not meant to be able to using a set top box.
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Posted 4 Weeks Ago by NickReynolds
In which case I'm not entirely sure how much I can help.
But I will follow up tommorow.
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Posted 4 Weeks Ago by Wheres My PS??
You know something Venus your a trouble maker! Many years ago there was such people like yourself that was on here via cable and went on to having a PC they phoned up cable, people on here found out they got barred.. What is your problem eh? Come on spit it out. And what do you mean NOT ment... Hmm I posted ages ago she posts and gets an answer. Well I'm not paying no more TV Licence its out of date all repeats if thats how you want to be, I've had enough anyway... Sick to the back teeth what would DNA say aka Douglas Noel Adams?? They ain't just me on here you know thats on digibox.. AAARRGGGHHHH I give up this place gone down hill people leaving left right and centre.
>>>>> logging out <<<<<Sorry but she's doing my bl**dy head in! I loathe you venus!!
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Posted 4 Weeks Ago by ~:*-Venus-*:~
I'm a trouble maker for explaining what a digibox is, how does that work then?
You're forgetting one tiny detail lifestooshort, i am a digibox user.
Oh and just for the record, i was one of the people that spoke out and defended digibox users many years ago.
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Posted 4 Weeks Ago by Rich [?] - Cavaliers Batsman of the Year 2009!
By 'they are not meant to be able to using a set top box', I presumed Venus meant that users are not technically supposed to be able to view h2g2 via a digibox, rather than 'users should not be allowed to'.
Pull your head in.
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Posted 4 Weeks Ago by Not-so-bald-eagle
If I've got it right, we're talking about digibox features (that took into account the 'state of science' when it was designed) and what the internet can offer now.
It seems as if the digibox is a little out of date as regards some things. Nick is going to investigate what, if anything, can be done to get round this problem. I'm sure the BBC had no intention of deliberately shutting anybody out.
I can understand that people get frustrated and annoyed when it seems as if the only option (impossible for many) is to buy new equipment. Clearly explaining what a digibox is, can only help. Storming out doesn't.
While I'm sure that most people commiserate with health problems and recognise that internet use can be *extremely* important in certain cases, it doesn't affect technical realities.
Lobbying for recycled PCs to be made available, at little or no cost, to people who are housebound would be far more efficient than ranting against somebody who's trying to help.
 
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Posted 4 Weeks Ago by NickReynolds
This is quite a difficult one to answer and I'm still working on it.
And I don't quite understand why you can get other BBC sites but not the log in one.
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Posted 4 Weeks Ago by ~:*-Venus-*:~
Perhaps i need to explain things a bit more.
The cable box (digibox) has an email service, via a link sent by email which has a code that can be clicked on, this enables the user to access h2g2. With the SSO at present, from h2g2 a person can access other bbc message boards. Under normal circumstances, cable boxes do not provide any kind of internet service, though they do provide some interactive services. These are provided by the cable company and are specific to that cable company. The email service is there as a remnant of telewest communications, virgin media no longer allow new subscribers to their cable package to have this email service.
The reason why a digibox user cannot access the bbc id site is because it is probably outside the message board facility, which technically they are not meant to be able to access in the first place.
I don't know if that makes things any clearer for you, i know what i mean though 
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Posted 4 Weeks Ago by Wheres My PS??
This is how I get on here by typing out a Link in TV E-mails sending it back to myself makes a clickable Link:
<A HREF='http://www.bbc.co.uk/h2g2/guild/U6365269?skin=plain'TARGET='blank'>Link to hootoo in plain skin</A>
So when I send it back to myself ya all I see is >Link to hootoo in plain skin< in blue
Why I can't click on http://www.bbc.co.uk/users/register
I've no idea its still with in the BBC! As I said click on these, these may be of some help
A1910062 about digibox [SSO] Single Sign-On
A42397158 Don't panic
Why, how any digibox gets here are on any BBC boards I don't have the answer to that one ask jimcracker7 U210898 He's on digibox too.
'Loup.dargent' U200238
*Mr Manda ACE* U193090
h2g2 friends of LesiureDistrict [LD] (Digiboxes and PC Users) U201567
This is outside the BBC
http://itn.co.uk for some reason I can get on that but not facebook, not even Virgin Media's own web pages.
So I've no idea Nick Reynolds.
Still haven't answerd this though
Why Change from [SSO] to BBC_iD??
Anyway I'm rather tired of all this I wasn't going to come back.
This is to someone further up why don't I get a cheap PC/reconditioned etc simple my head is just above water I canot afford broadband I am what you call on the breadline, I don't have post stuff etc I don't pay for digi because I got size M package my total bill is £9.79 sterling a month for phone line I don't pay for silly paper bills at £1.25 are the handling fee £5 I have to save as much as possible anything els??? But the way TV Licence, water rates, gas, elec, food etc going up and up I'll be one in the streets begging. Right I'm going I've had one *hell* of a *$ht* day. So I'm logging out am going to bed its 19:28 GMT Tuesday 3rd November 2009 Great Britain England.
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Posted 4 Weeks Ago by kea
Nick, Jim Lynn might be the person to talk to about the digibox issue as I think he was involved in the work around after the digiboxes got blocked some years ago.
U5365269 (sorry I don't know your name), do you not have dial up anymore in the UK? That is manageable for email and h2, plus some other websites.
I seem to remember some effort being put into getting one of the digibox crew a computer after the access was closed some years ago. Wasn't there a thread where people offered gear? Or to transport it.
If you have a disability there may be funding to help with costs.
>>Why can't you stop with the [SSO] whay does everything have to change?<<
Just found this in one of the blogs:
>>
Also, some people have asked about why we build a new system at all and why we're making people 'upgrade' to it. We'll be writing some more blog posts about this - but in essence we wanted a system capable of supporting massive increases in load, better security and something fit for the new social media landscape. BBC iD and the backend systems that power it have those capabilities. You'll see lots more cool personalisation features rolling out across the site over the next year.
<<
http://www.bbc.co.uk/blogs/bbcinternet/2009/10/welcome_to_bbc_id.html
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Posted 4 Weeks Ago by ~:*-Venus-*:~
Kea.
The digibox user given a computer by researchers here, was the same person that went on to inform telewest that their customers were using hootoo via that email link. She no longer uses this site. It was'nt the bbc that blocked the bigibox users, it was the cable company itself by upgrading their firewall. Digibox users do not pay a broadband or dial up fee to access this site, to them it's free.
At the time of all the problems with digibox researchers, the main issue was with them using bandwidth and not having to pay for it.
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Posted 4 Weeks Ago by kea
Thanks Venus I remembered that Saturnine was one of the people that dobbed in the digi crowd but had forgotten she was the one who got a computer from here  I guess that's part of why people were so pissed with her (amongst many other things  ).
Re dial up, I was wondering how cheap it is in the UK. In NZ it's very cheap. It might be an alternative for digi users if there is no way to register under the new system. Getting a computer might not be so easy though.
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Posted 4 Weeks Ago by NickReynolds
Thanks for all your comments and I now have a clearer idea of the problem. I don't think there is a great deal we can do at this end as it appears to be an argument between digibox users and the cable companies who provide their boxes. We wouldn't want to provide a fix for something if technically its something people are not supposed to do.
I have some sympathy for the poster above. But it sounds to me that what they need is a proper connection through the internet via a PC (or a laptop or even a Game box - if you have a Playstation or a wii you can get the internet on that). And if money is a problem - remember that lots of mobile phones now have the internet so the cheapest option might be to get a mobile phone with internet access.
It's a bit clunky but less clunky I supsect than what you are getting now. If you are already with a company then they might be a good place to look for a cheap mobile service.
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Posted 4 Weeks Ago by NickReynolds
Oh and h2g2 is available on mobile.
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Posted 4 Weeks Ago by Not-so-bald-eagle
If the above poster's cable company presently permits access (without any illicit messing) then presumably it's permitted. Would it be technically possible for a user to use an internet café for a quarter of an hour or so to set up an account and then access it from a digibox?
NB I've no idea of the technical feasibility of such a solution and it would have to be checked by somebody with the appropriate technical knowhow.
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