Aces' Home Page | Why be an Ace? | What do the Aces do? | Aces' Code of Conduct | Volunteer to be an Ace

This document contains some common-sense guidelines to being an Ace. By joining the scheme you accept this code of conduct; if you do not want to accept this code, then please let us know as soon as possible. This document is not supposed to be heavy-handed: it's just a sensible guide to being a good Ace.

The Aces' Code

Aces are under no obligation to be online for a specific amount of time, or to greet a certain number of people a month. All we ask is that you welcome new people when you are online and are committed to the project.

If at some point in the future you decide that you no longer wish to be a part of the project, please let us know.

The Aces work as a team. It is certainly understood that different members have varying amounts of time they can spend on the project. If a member of the group is seen to stop contributing we will contact them, and ask them if they wish to take a break. If an Ace stops contributing for an extensive period of time they may be asked to leave the group, but we will always email first, as we fully understand that real-life events take precedence.

Finally, it is vital that Aces are unfailingly polite to Researchers. Any critical or negative postings from Aces will scare off new Researchers, and this will only harm the project.

Non-disclosure

One of the cool things about being an h2g2 volunteer is that we let you see new versions of the site before they go live - in fact, your comments are vital in enabling us to get new versions of the site just right.

To enable us to let you see everything, we ask that you do not talk about what you see with anyone who is not bound by this code. We will be explicit about things you should keep to yourself and will let you know if and when you may talk about those things on site - we will communicate this information via the mailing list. Anyone who leaks confidential information will obviously be asked to leave the scheme.

The main reason we need to keep a lid on confidential information is to prevent disappointment in the Community. If we show you a cool new feature and the rest of the site finds out about it, then if we decide to drop that feature (for whatever reason) then we will doubtless annoy considerable numbers of Researchers. It's just common sense, really.

Basic Terms and Conditions of h2g2

This section is just a reminder of the terms and rules you have already agreed to on h2g2, and points out that the same terms and rules apply to the mailing lists associated with the volunteer schemes. We're not asking you to agree to anything new when you become an Ace.

Everyone who participates in h2g2 is bound by the House Rules of the site, and it is particularly important that the Aces are seen to do so because they represent the public face of h2g2. The same rules apply to volunteers' participation in the volunteer mailing lists. It is very easy for messages to be misinterpreted, so it is important that everyone participating in the scheme takes great care not to offend or annoy other members. Anyone being deliberately offensive will be warned and, if necessary, will be removed from the scheme.