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8th November 2009
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Film Network
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Welcome to Film Network’s site help. If you have a query that isn’t answered by this section, feel free to ask a question using the comment box. If you are really stuck, you can email us.


finding things
  • what is the film catalogue?
  • what is the people directory?
  • searching

film pages
  • what is a film page?
  • watching a film
  • how to get a media player
  • problem with watching a film
  • alerting the editors to factual errors
  • commenting on a film
  • rating a film

comments and discussion
  • commenting on Film Network
  • how to add comments
  • considerations when making a comment
  • including email addresses in comments
  • adding links to comments

email alerts
  • what are email alerts?
  • how do I subscribe to email alerts?
  • can I turn my email alerts off?
  • how often will I receive email alerts?
  • how do I change the email address for my alerts?
  • feedback

Film Network membership
  • why become a member?
  • how to create your membership
  • why we need your email address
  • signing in
  • changing your details
  • what to do if you forget your password

profile pages
  • what is a profile page?
  • creating and editing your introduction
  • leaving and receiving messages
  • your comments
  • contacts list
  • adding full biog, credits and specialisms
  • filmmaking biog
  • giving yourself specialisms
  • giving yourself a place
  • your credits
  • your submissions
  • your films (on Film Network)

submitting your short
  • how to make a submission
  • the submission process
  • our submission criteria
  • why we need your contact details
  • crediting your cast and crew
  • what rights am I giving the BBC?
  • getting clearances

moderation and hosts
  • what is moderation?
  • how does moderation work?
  • how does moderation affect members?
  • who are the hosts?
  • making a serious complaint
  • what if I disagree with a decision?
  • how we deal with troublesome users
  • why we don’t allow foreign languages

rss feeds
  • what is rss?
  • how do I view rss feeds?
  • how do I get a feed reader?
  • what feeds are available?
  • feedback

newsletter
  • what is the newsletter?
  • how to subscribe
  • how to unsubscribe

Film Network on your mobile
  • introduction
  • step one
  • step two
  • step three
  • your feedback
  • important note
  • terms and conditions

subtitled films
  • introduction
  • how to find out if subtitles are available
  • how to show subtitles
  • how to hide subtitles
  • troubleshooting

related links
  • about
  • partners
  • Industry Panel
  • submission introduction
  • submission rules
  • clearances
  • house rules

Some of the content on Film Network is generated by members of the public. The views expressed are theirs and unless specifically stated are not those of the BBC. The BBC is not responsible for the content of any external sites referenced. If you consider this content to be in breach of the house rules please alert our moderators.

About Film Network
Film Network is a showcase and community for up-and-coming UK filmmakers
Find out more  



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