Where to Complain About the BBC

BBC Public Services

What you can complain about Where you can complain
Any of our TV and radio stations or online services in the UK (including iPlayer) or other issues to do with the BBC To the BBC:
Online: BBC Complaints website
Phone:03700 100 222
Post: PO Box 1922, Darlington, DL3 0UR
Please complain directly to the BBC first. You can initially complain to Ofcom but only about alleged unfairness to you, or infringement of your privacy (and not simultaneously to the BBC).
Your TV Licence
Online: TV Licensing website or customer-relations@tvlicensing.co.uk
Phone: 0300 790 6131
Post:Customer Relations, TV Licensing, Darlington, DL98 1TL
BBC World Service
Online: BBC Complaints website
Post:Audience Relations Team, 1st Floor Brock House, 19 Langham Street, London W1A 1AA
About the BBC trading unfairly including breaches of competition requirements
Online: The regulatory complaints procedure can be found in the BBC’s Complaints Framework and Procedures document
Post:Executive Complaints Unit, Room BC2B4, BBC Broadcast Centre, Media Village, 201 Wood Lane, London W12 7TQ

Commercial BBC Channels, Products, Publications or Services

BBC commercial TV channels, products, publications or other services worldwide or in the UK To the BBC:
Online: BBC Studios website
Post:Director of Regulatory Affairs, Television Centre, 101 Wood Lane, W12 7FA
If you live in the UK If you live in the UK you can also complain to:
Ofcom about broadcast content:
Online: Ofcom website
Post: Riverside House, 2a Southwark Bridge Road, London, SE1 9HA
The Advertising Standards Authority about the content of adverts:
Online: The Advertising Standards Authority
Post: Advertising Standards Authority, Mid City Place, 71 High Holborn, London, WC1V 6QT