Where to Complain About the BBC

BBC Public Services

What you can complain about Where you can complain
Any of our TV and radio stations or online services in the UK (including iPlayer) or other issues to do with the BBC To the BBC:
Online: BBC Complaints website
Phone:03700 100 222
Post: PO Box 1922, Darlington, DL3 0UR
In the UK you can also complain to the broadcasting regulator Ofcom about BBC public service content, except about bias, inaccuracy, some commercial issues and internet material (contact details below).
Your TV Licence
Online: TV Licensing website
Phone: 0300 790 6131
Post:Customer Relations, TV Licensing, Darlington, DL98 1TL
The Digital Switchover Help Scheme
Online: The Digital Switchover Help Scheme website
Phone: 0800 40 85 900
Post: Freepost, Switchover Help Scheme
BBC World Service
Online: BBC World Service website
Post:Audience Relations Team, 1st Floor Brock House, 19 Langham Street, London W1A 1AA
About the BBC trading unfairly
Online: Fair trading complaints procedure information
Post:Controller of Fair Trading, BC2 A6, Broadcast Centre, 201 Wood Lane, London W12 7TP

Commercial BBC Channels, Products, Publications or Services

BBC commercial TV channels, products, publications or other services worldwide or in the UK To the BBC:
Online: BBC Worldwide website
Post: Head of Commercial Policy, BBC Worldwide, Media Centre, 201 Wood Lane, London W12 7TQ
For BBC Global iPlayer you can also complain to the regulator ATVOD:
Online: ATVOD website
Post: 27 Sheet Street, Windsor, Berkshire, SL4 1BN
If you live in the UK If you live in the UK you can also complain to:
Ofcom about broadcast content:
Online: Ofcom website
Post: Riverside House, 2a Southwark Bridge Road, London, SE1 9HA
The Advertising Standards Authority about the content of adverts:
Online: The Advertising Standards Authority
Post: Advertising Standards Authority, Mid City Place, 71 High Holborn, London, WC1V 6QT

BBC © 2014 The BBC is not responsible for the content of external sites. Read more.

This page is best viewed in an up-to-date web browser with style sheets (CSS) enabled. While you will be able to view the content of this page in your current browser, you will not be able to get the full visual experience. Please consider upgrading your browser software or enabling style sheets (CSS) if you are able to do so.