In a report of an incident in which a train driver had been forced to stop the train by youths shining a laser pen in his eyes, the reporter referred to “potentially catastrophic” consequences. A viewer complained that this was misleading and alarmist.
The ECU investigation confirmed that there was no serious risk to passengers - in the event of the driver being disabled, a safety device would automatically have brought the train to a halt, with (at worst) some movement of overhead baggage.
The editorial team has been made fully aware of the need to take great care when paraphrasing comments, particularly where it could lead to unnecessary anxiety.
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