The documentary film crew arrive just as manager David Brent receives bad news about the future of the Slough branch.
His boss is expecting cutbacks, but Brent instead introduces new recruit Donna, the daughter of a friend of his.
It’s Tim’s 30th birthday. Unfortunately for him, it's also the staff pub quiz night.
It's staff training day at Wernham Hogg, and an external facilitator has come in to educate them about customer care.
Despite the branch being under the threat of redundancies, Brent decides he needs a secretary.
Brent is faced with a difficult moral decision.