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Mr Mann is a consumer who knows what he wants.
Roy is a shopkeeper who'll do everything he can to satisfy Mr Mann's bizarre requests, even going so far as to shout up the stairs to Margaret (who can't come down as she has no arms or legs). But when Roy comes up with the goods, Mr Mann isn't as pleased as you might expect.
VIDEO: Matt and David on Mr Mann's progress »
VIDEO: Mr Mann visits a shop »
PICTURES: Get Mr Mann wallpaper »