Technical Help

If you are having problems viewing CBeebies content, you might not have the correct software installed.

CBeebies uses several different technologies, the players for which can all be downloaded free of charge from the links below.

Flash Player

Allows you to watch Flash animations.
Quicktime Player

Allows you to watch Quicktime movies.
Windows Media Player

Allows you to watch streamed video clips.
Real Player

Allows you to watch streamed video clips.
Shockwave Player

Lets you view Shockwave animations.
Acrobat Reader

Allows easy printing of documents.
Java

Allows you to play Java games.
Mobile

Get CBeebies Grown-ups on your mobile.
Webcams

How to use a webcam.

Permission

If you are using a computer at school, check with your teacher before downloading a piece of software. If the computer you are using doesn't belong just to you, then you must check with the person who owns the computer first.

Problems

If you have any problems with downloading software ask a grown-up to help you. If you are still experiencing problems, get in contact with us and we will do our best to help you.

Computer Tutor

If you would like general help using your PC, try the Computer Tutor, the BBC's guide to using a computer.


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