Why have changes been made to the Bedtime Hour?
CBeebies is refreshing the 'Bedtime Hour' for the New
year! Changes are being made to the programmes and because we understand that
this time can be an important part of a family’s evening routine, we're letting
you know what's going to happen and when its going to happen.
From Monday 9th January there will be a new line up to
the 'Bedtime Hour'. From 6.00pm will be
brand new versions of 'Waybuloo' narrated by Dave Lamb and this will be
followed by 'Driver Dan's Storytrain' to add programmes that appeal to all ages
at bedtime. The ever popular 'In The
Night Garden' and the 'Bedtime Story' will round off the day to prepare
Cbeebies viewers for bed.
We make changes gradually to bedtime because we know this can be
disruptive to some viewers and aim to provide something for every viewer.
Can CBeebies make a donation to our charity fundraiser?
The BBC is a publicly funded organisation which means that we cannot support one specific business or organisation over another. The BBC is unable to fund individual charities or concerns and cannot use licence fee payer money to fund other organisations.
Can I get a presenter to come along to an event? Or get a signed photograph of a presenter or character?
Unfortunately it's not possible for CBeebies presenters or characters to attend charity events or fun days and we regret that we cannot provide photographs of any of our presenters or performers.
Does the CBeebies website collect any of my personal details?
We only collect information from you, such as your name and address, if we really need it and we'll always do all we can to keep it safe. We only pass your details to another company if they're working with us to provide you with a service. We won't ever sell your details to another company. Please see the BBC's Privacy and Cookies Policy at www.bbc.co.uk/privacy
Can I download songs, games or stories from the CBeebies website?
It's not possible to download any songs, games or stories from the CBeebies website. You can listen to and join in with many of the songs in Song Time and some of the music on CBeebies has also been made available on commercial download websites.
Is there a transcript of...?
CBeebies does not publish transcripts or make them available to the public.
I have an idea for a CBeebies programme - where do I send it?
You should try and develop your idea as far as possible including a clear understanding of the exact target age group, why you think your idea will appeal to them and the unique qualities it has to offer that other programmes are lacking. For up-to-date information on BBC Commissioning, visit the BBC Commissioning website. All programmes must go through the BBC e-commissioning process.
I'd like to work for or do work experience at CBeebies - how do I apply?
For further information on job vacancies available at the BBC, please visit the BBC Jobs website - https://jobs.bbc.co.uk/fe/tpl_bbc01.asp . For work experience placements at the BBC, please visit the BBC Work Experience website - https://jobs.bbc.co.uk/fe/tpl_bbc03.asp. Alternatively, you can write to: Recruitment BBC HR Direct, PO Box 1133, Belfast, BT1 9GP.
Is there a toy/book/CD/DVD available from my child's favourite programme and where do I buy it?
We cannot deal with BBC merchandise queries, as that would be commercial activity. We are a very small team and it's not possible to tell you whether merchandise is available or not. Well-known bookshops, music or video retailers will be able to tell you what is available and where it can be bought.
Why does CBeebies change the 'Goodnight/ Bedtime' song?
'CBeebies Presentation' is the department responsible for all the supporting content around the programmes. Their primary role is to support the programmes in an interesting and fun way but also they have a responsibility to make sure that the programmes start and finish according to the times for which they have been scheduled. This is achieved by creating supporting content which has a variety of durations.
The current version of the 'Goodnight/Bedtime' song is played just before closedown on CBeebies and has three versions of different lengths. Which version CBeebies plays depends on the length of the programmes and Bedtime story which are in the Bedtime Hour that day; the length chosen ensures that we do not overrun our scheduled broadcast time. We appreciate that changing the version of the song may disrupt a family's evening routine but we hope that knowing the full length version of the new song is available on the CBeebies website will help ease any problems.
Can my child take part in one of the television or radio programmes?
Unfortunately not. Children taking part in the CBeebies programmes are usually found through casting sessions run by the production teams to find children to take part in a particular show.
Casting sessions usually take place in nurseries or schools, and take account of many factors: different shows require different contributions, which might include age ranges or links to the subject talked about in a particular programme.
We have recently received many requests for children to appear on I Can Cook. We are not looking for children to take part in filming and we regret that we are unable to consider requests for children to appear on future episodes.
Can my child send a question to Nina?
Unfortunately Nina is unable to respond to individual letters and emails due to the large number of questions she receives. Questions that are sent in are passed on to the production team, but we cannot guarantee that your child's question will be used in the programme. Do keep watching as you might find a similar question investigated on the show.
Can I get a presenter to come along to an event? Or get a signed photograph of a presenter or character?
Unfortunately it's not possible for CBeebies presenters or characters to attend charity events or fun days and we regret that we cannot provide photographs of any of our presenters or performers.
How do I get in touch with..?
Please understand that we can't give you contact information for presenters or members of production teams. We do pass on messages, but we cannot guarantee a response.
How do I send my child's artwork to CBeebies?
If we are asking for artwork to be sent to CBeebies, we will post up information on Grown-ups on a page within Contact CBeebies called 'Send Ins'. If the page does not appear on the website, that is because we are not currently asking for artwork to be sent in.
Can you tell me about music, props or locations featured on CBeebies?
Sorry, we are a very small team and cannot answer individual queries. If your question is about music or locations, you might like to post your query on the CBeebies Grownups Facebook page to see if another viewer can help.
I'd like to visit Balamory, where is it filmed?
Balamory is an imaginary town. However, it had some real inspiration - mainly Tobermory on the island of Mull. Unfortunately, we don't have any information about visiting Tobermory, but you could try the Visit Scotland website for more information.
(The BBC is not responsible for the content of external websites.)
What breed of dog is Daniel from Tommy Zoom?
Daniel is a mongrel.
Can you tell me about old BBC children's shows which are no longer on TV?
We cannot answer individual queries about old BBC children's shows, but you may find some useful information on the Classic TV section of the BBC Cult website.
Why are you showing Rastamouse on CBeebies?
CBeebies is very proud to be transmitting Rastamouse which is a colourful new animation series about a crime-fighting mouse based on an acclaimed series of books by Michael De Souza and Genevieve Webster. The Rastamouse books are written in Afro-Caribbean Patois rhyme and this authentic voice has been transferred to the tv series to retain its heart, integrity and distinctive quality.
CBeebies is dedicated to reflecting the lives of all children in this country and Rastamouse will have a particular appeal to Afro-Caribbean children - an under-represented part of our audience. However, the series is highly enjoyable and inclusive and we hope its compelling stories, great music and positive message of 'make a bad ting good' will be enjoyed by all of our viewers.
Can you send me some images of CBeebies characters for my school/university project?
We cannot send you or give you permission to use, any images of CBeebies characters for your project.
Can you send me some research about children or your programmes for my school/university project?
We cannot send you any research into children or our programmes for your project. Many parents/carers are happy to share their experiences and thoughts on the programming that CBeebies makes for their children; but we do request that the number of posts on the Grown-ups Facebook or Twitter sites that ask for help with research projects are kept to a minimum. This is because our social media is a resource for the parents/carers to share their thoughts on CBeebies with each other and the BBC, and repeated requests for research data can disrupt the conversation.
How do I find out when a programme will be broadcast on CBeebies?
The schedule for programmes currently being shown on CBeebies can be found on the What's On pages. We regret that we cannot answer individual queries about when a show will be on CBeebies.
Why isn't my favourite programme on anymore?
The CBeebies schedule is updated every now and then so that everybody gets a chance to see their favourite programmes and to keep the schedule varied and fresh. We try to offer a balanced schedule that everyone enjoys, as we know viewers have their favourite programmes and regular viewing. We're sorry if this disrupts your routine - we always try to ensure that programmes and slots are clearly signposted via trails and our presenters.
We rotate some older series, such as Balamory, because we have to balance bringing different titles into the schedule at different times of the year within a fixed amount of airtime. As a result, some shows will not be on TV for a while because they have made way for other programmes in the schedule. Everyone has their favourite shows and children at different stages of development prefer different shows, so we try to balance our offering by providing a schedule that suits the majority audience and by rotating shows carefully. Occasionally, programmes are removed from the CBeebies schedule because licences have not been renewed.
We regret that we cannot answer individual queries about when a show is going to return to CBeebies.
Why have changes been made to the Bedtime Hour?
From Monday 30th May, some changes have been made to the CBeebies Bedtime Hour. 'Charlie and Lola' and '64 Zoo Lane' are welcomed back to Bedtime to join 'In The Night Garden' and the 'Bedtime Story'. 'Waybuloo' will still be on TV, as viewers will be able to watch it weekdays at 11.15/15.10 and weekends at 13.00 on Cbeebies. Unfortunately we can't answer individual queries about when a show is going to return to CBeebies, but we do try to ensure that there is something for all children by rotating programmes so that everyone gets the chance to see their favourite.
Can we watch CBeebies on iPlayer?
You can watch CBeebies programmes online by using CBeebies iPlayer. BBC iPlayer allows you to watch programmes up to seven days after they have been broadcast. If you want to watch a programme after this period of time you will have to download it, where you will be able to store it for 30 days on your computer. For more information, please see the information on CBeebies iPlayer and see BBC iPlayer Help.
Is it possible to watch CBeebies live via the website?
You can watch CBeebies live as it is broadcast on TV, via the CBeebies website or the BBC iPlayer. For more information, please see the information on Watching CBeebies TV on the web.
Why can't we watch CBeebies website video content from overseas?
Recent technical changes to the BBC's website mean that overseas users are prevented from seeing content on the www.bbc.co.uk . This is because unfortunately many programmes have broadcast rights restrictions which don't allow us to show CBeebies programmes and content to people outside the UK. In addition, broadband content is expensive for the BBC to stream, so we have to give priority to people within the UK, who ultimately bear the cost of us doing this through their licence fee.
However, as more and more people outside the UK are starting to watch CBeebies from abroad, there is an international website at www.cbeebies.com, which is steadily growing and may provide some of the content you are missing.