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Frequently Asked Questions

  • How do make a complaint about a CBBC show?

    The BBC has a system of dealing with complaints from our audience. If you have a complaint for a CBBC show or website, please visit www.bbc.co.uk/complaints/

  • How do I apply to be on a CBBC show?

    Shows which are currently looking for people to take part will be on the Be on a Show page. If a show is not there, it means that particular show is not looking for people to take part at the moment.

    Watch out for trails on television or check out the Be on a Show page regular to find out when your favourite programme is looking for contestants or people to be on the show.

    However, not all shows will advertise for children to take part but will have different ways of finding contributors.

    Find out more about how we select children to take part in shows on the How we make TV page.

  • How do I become a CBBC presenter?

    Getting into television is pretty difficult. There's lots of competition and it can be a matter of luck as well as ability.

    Our advice for anyone wanting to get into television would be to get as many qualifications as possible. Broadcasting is a very difficult and precarious career. If you have exam passes and qualifications, you always have something to fall back on.

    Another tip is to practice speaking in public to help build up your confidence. Working as a hospital DJ is a good example.

  • How do I audition for acting roles within CBBC?

    We do not publish auditions on the CBBC website. When a CBBC or BBC Drama is cast, the Casting Director speaks directly to a multitude of agents and agencies. The agencies then put actors and actresses forward for specific parts.

    So, if you are interested in acting, particularly for CBBC, your best bet is to find yourself a reputable agent and ask them to put you forward for auditions.
    We do not supply listings of agents or agencies. You could try looking contacting your local stage schools or drama group and ask them for advice.

  • Why isn't my favourite show on anymore?

    Unfortunately, your favourite programmes can't be on all the time. Though it's not possible for us to tell you about programmes more than a week in advance, we do try and keep you up to date with what's on or what's new via TV trails and our presenters.

    To check whether a programme is on, go to our What's On page - a guide to all the programmes currently showing in the next week on the CBBC Channel, CBBC on BBC One and CBBC on BBC Two. You can also find out more about individual programmes, including when they are on by finding them in the TV Shows & Info section in Watch.

  • What time is my favourite show on?

    To check what time your shows are on CBBC, you can look at the What's On CBBC TV guide. This is a guide to all the programmes currently showing in the next week on the CBBC Channel, CBBC on BBC One and CBBC on BBC Two. You can also find out more about individual programmes, including when they are on by finding them in the TV Shows & Info section in Watch.

  • Where can I find a Blue Peter make/bake/event?

    Visit Blue Peter Things to Do to see all the latest makes, bakes and events featured on the site.

  • Can you make a donation to our charity fundraising?

    Sadly, we are not able to contribute to your project. The BBC is a publicly funded organisation; therefore we cannot support one specific business or organisation.

  • Can I come to the BBC for a tour of the studios?

    If you are interested in taking a tour of the CBBC studios, please go to BBC tours for more information.

  • How do I send in my idea for a programme?

    You should try and develop your idea as far as possible and include a clear understanding of the exact target age group, why you think your idea will appeal to them and the unique qualities it has to offer that other programmes are lacking. You can then send it to:

    CBBC Development
    BBC Television
    London
    W12 7RJ

  • Where can I buy merchandise from CBBC shows?

    Sadly we cannot deal with BBC merchandise queries, as the BBC is not allowed to recommend one retailer over another. Any well known bookshop, music or DVD retailer should be able to help you.

  • Where can I buy a Nev toy?

    Nev is available to buy as a toy, but again BBC is not allowed to recommend one retailer over another. A toy shop or online retailer maybe able to help you.

  • How do I apply for work experience?

    All work experience at the BBC has to be arranged centrally. You can get more information on work experience placements by visiting BBC Work Experience.

  • What is the postal address for CBBC?

    The postal address for CBBC is:
    CBBC
    PO Box 9989
    London
    W12 6PA

  • How do I get the CBBC Channel on digital TV services?

    The CBBC Channel is only available on digital TV services.
    If you have Sky or digital satellite go to channel 613.
    If you have Freeview go to channel 70.
    If you have Virgin Media go to channel 701.
    For more infomation about digital television and how can get it, visit the BBC Digital Services website.

  • How can I make my own film or movie?

    CBBC has a whole section which offers tips and advice on making your own films called me and my movie. You can also watch films from other children and upload your own movies from the site to share with CBBC. You can also get tips and help from others on the message board.

  • I have a problem with the CBBC website.

    If you have a technical problem you may find the answer in our Technical Help. General questions are answered in the General Web FAQs.

  • I can't find the answer to my question.

    If you cannot find the answer to your question, please check out the Technical Help and General Web FAQs. If you answer still is not there, please contact us.

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