There are a few things you can do to make sure the latest games on the CBBC website work, please follow the steps below.
1) Many of the CBBC games use plug-ins such as Flash and DirectX to work. Plug-ins are free pieces of software that you can download onto your computer. When you try and play the game it should tell you what plug-in you need. More information about the Unity Web Player , Flash Plugin or DirectX Plugin .
Please read our Plugin Disclaimer before downloading a Plugins for your computer.
4) Unfortunately some older computers may not be powerful enough to run some of our newer games, don't worry if this is the case as there are still other games on the CBBC website that will work with lower spec computers.
5) If you have checked all of these things and still are having problems, please contact the CBBC Website and give as much detail of the problem as possible, including information about your computer set-up and what you were doing when you started getting your problem. So that we can try and solve the problem as quickly as possible.