Some frequently-asked questions about the Ludus App

Where can I download the Ludus App?

The Ludus App is available to download via the Apple and Google Play app stores for mobile phones and tablet devices.

What devices can I use to download and access the Ludus App?

The Ludus app works with the following mobile phones and tablets:

Apple

Apple iPhone 5

Apple iPhone 5s

Apple iPad 2

Apple iPad 3

Apple iPad 4

Apple iPad Mini

Apple iPad Mini retina

Apple iPhone 4

Apple iPhone 4s

Apple iPod touch 4th gen 6.1.5

Android

Asus Eee Pad Transformer TF101 (Android 4.0.3)

Asus Nexus 7

Asus Nexus 1

HTC Desire HD (Android 4.1.2)

HTC Desire S

HTC Desire Z (2.3.3)

HTC Sensation

HTC Vivid (Android 4.0.3)

HTC ONE X (4.2.2)

HTC Nexus One (4.2.2)

Huawei Ascend (Android 4.0.3)

Huawei Ascend P6

LG Nexus 4 (4.4)

Motorola RAZR XT910 (Android 4.0.4)

Samsung Galaxy Europa (4.2.2)

Samsung Galaxy Note 2 (Android 4.1.2)

Samsung Galaxy S2 (Android 4.1.2)

Samsung Galaxy S3 (Android 4.1.2)

Samsung Galaxy S3 Mini (Android 4.1.2)

Samsung Galaxy S4 (Android 4.2.2)

Samsung Galaxy Tab 2 10.1" (Android 4.1.1)

Samsung Galaxy Tab 2 7" (Android 4.1.1)

Sony Xperia Z (Android 4.1.2)

Sony Ericsson Xperia Arc S (Android 2.3.4)

Sony Tablet S

Dell Streak

And software versions: iOS6 or above and Android 2.2 or above.

The app may work on other mobile phones and tablets too, but for the best experience we recommend using one of the devices listed above.

Why won't the Ludus app work on my device?

As hard as we might try, not every tablet or mobile device will support this new technology. We have made every effort to make the App work on some of the most recent touch screen mobile phone and tablets available.

Do I need a WiFi connection to use the Ludus App?

You will need a WiFi connection to download the Ludus app to your mobile phone or tablet. You will also need a WiFi connection also to download any updates to ensure you have the most up to date version to play along at home.

This is a free BBC service. However, your operator may charge you for the amount of data you use. If you are unsure how much data costs on your tariff, please contact your network operator.

Why won't my app sync to the TV show?

Please make sure that the Ludus show volume on your TV is turned up and your microphone is working on your mobile phone or tablet.

Ludus stopped working since I upgraded to Android 5.0 (Lollipop), what happened?

We’re really sorry but for some of you, it looks like this update to Android has broken the technology that makes Ludus go. We are investigating how this can be fixed right now.

What can I do on the Ludus App?

The Ludus app allows you to play along with the show at home and try to collect holloboxes and beat Ludus.  The app also contains the Levels of Ludus, which has all the games from the show so you can practice and improve your game skills.

I'm having a problem with the Ludus app that isn't covered here.

If your question is not answered here, please contact  cbbc.apps@bbc.co.uk for support.

Go to your app store on your mobile or tablet to download the Ludus app for free!

Download Ludus for Apple

Download Ludus for Android

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