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Does social media really help us understand the protests?

Sarah Holmes Sarah Holmes | 08:37 UK time, Wednesday, 23 February 2011

Photo showing soldiers carring guns next to a person holding out their hands full of bullets

 

This topic was discussed on World Have Your Say on 23 February 2011. Listen to the programme.

The ongoing protests across the Middle East and Africa are still dominating online conversations. We will be doing our best to bring you the latest about what is going on in these places and you can follow this link for regular updates throughout the day.

As well as this, the last few weeks have highlighted a number of talking points, one of which has been the importance of social media in these protests.

Ben Allen is in Dubai, where a conference has been organised to discuss how important things like Twitter and Facebook have been. This is what the conference organisers have to say:

While some have portrayed these programs as "game changers" creating a whole new paradigm for mobilization, others have placed them in the same social context as photocopy and fax machines, cassette tapes, radio and other media which, in their own day, empowered uprisings and revolutions.

Referring to Libya, this piece says social media has been invaluable as a source of information about what is happening.

The importance of Twitter, Facebook, and YouTube in a completely closed society like Libya-a country which, unlike Egypt and Bahrain, journalists generally cannot access-cannot be overstated.

In this interview Clay Shirky argues that social media can help accelerate the process

Social media doesn't necessarily change the social dynamic...it just speeds it up.

Dr Don Betz, president of North Eastern State Universirty, also says that social media is playing an important role in connecting people.

One reality is that we have a potent new tool of domestic change and international influence - social media that are connecting real people in a common cause.

A Facebook page open on a mobile phone browser

This blogger argues that the importance of social media is in its ability to facilitate communication between groups of people

The point isn't the medium used. The point is that now we have more media at our fingertips than ever, which makes it much harder to shut down mass communication and organization than ever. The point is also that, with all of these new technologies, there are more forces encouraging people to communicate, expand networks and come together, that there is now a degree of inevitability to social change. We might find that social media don't always make the best tools for organizing a mass movement (considering that tech savvy governments like Iran can monitor them and weed out the dangerous), but they have become a crucial source of information.

But not everyone agrees, this piece says that social media, such as Facebook and Twitter, are being given too much credit.

Writing about the Tunisian revolution, social media expert Jillian C. York is more sceptical about the significance of Twitter

To call this a "Twitter revolution" or even a "WikiLeaks revolution" demonstrates that we haven't learned anything from past experiences in Moldova and Iran. Evgeny Morozov's question-"Would this revolution have happened if there were no Facebook and Twitter?"-says it all. And in this case, yes, I-like most Tunisians to whom I've posed this question-believe that this would have happened without the Internet.

A Twitter page open on a mobile phone browser.

Writing in Tech Crunch, Devin Coldewey says the desire by some to elevate the importance of social media is distracting from what is really important:

While it's plain that these things were part of the process, I think the mindset of the online world creates a risk of overstating their importance, and elevating something useful, even powerful, to the status of essential.

This piece from the New Yorker also warns against over hyping the importance of social media.

People with a grievance will always find ways to communicate with each other. How they choose to do it is less interesting, in the end, than why they were driven to do it in the first place.

So has social media been a crucial part of the success of these protests? Is it more important for those of us following what is happening than for the people involved in the protests? What about the dangers of misinformation and manipulation? Is social media a help or a hindrance?

Comments

  • Comment number 1.

    Whilst I agree that social media has had a major impact on what has been reported I am concerned that there is no accountability. I am in New Zealand and have been following comments on the earthquake in Christchurch and there have been several items posted that have been incorrect. These could have had significant impact on those waiting for news of missing loved ones.

    It is a delicate balance of passing on information, but requiring some sense of responsibility or perhaps sensitivity.

  • Comment number 2.

    Traditional media is generally untrustworthy and agenda-driven. All media stations report almost identical stories flavoured by their preferred bias. People do not get the news of the world, they get specific selections chosen by someone else. Who chooses which stories the mainstream media runs with?
    Social media has the independence, variety and "on-the-spotness" and isn't dictated to by a greater interest. Sure they lack the professionalism and will give their own perspective and may get it wrong many times, but if we've been uncritically accepting everything our favourite mass media tells us, then we are already misinformed.

  • Comment number 3.

    As a U.S. citizen, where freedom of speech is the number right enshrined in the Bill of Rights, I think this social media revolution is absolutely glorious. No longer can the state sanctioned media outlets of the World, excepting the BBC which I think is quite open an fair, control the message without being accountable for the content of the message that they espouse. Sometimes speaking the truth to power is an absolute necessity no matter the consequence. many people will just go along to get along but they miss what I think is an essential precept of life. Try to leave the World better than you found and therefore speak the truth without fear. All humans are mortals and death, or pain, will not be borne by one alone but by all in what is just a matter of timing. Social media gives voice, and therefore identity, to the voiceless.

  • Comment number 4.

    Even though we don't totally disagree with the concept of Facebook we do feel it is changing the culture of the youngest generation.

    School students who are growing up with Facebook are coming up with their own way to use Facebook. Not all of them are positive.

    Bullying and organize bullying is on the rise. As parents we are concerned of the misuse that is taking place.

    For all of us who are concerned about Facebook issues we have created the website called Avoid Facebook @ http://www.AvoidFacebook.com

  • Comment number 5.

    As an additional resource for the news I listen to here or view, it's very impressive. The more up to date my info the connected I feel to the world.

    Saying that, I also take great joy in watching people walk into things as they update Facebook, Twitte and Txt constantly!

  • Comment number 6.

    "While it's plain that these things were part of the process, I think the mindset of the online world creates a risk of overstating their importance, and elevating something useful, even powerful, to the status of essential."

    Two observations:
    One - Are there any current technologies that ARE essential that did NOT follow this pattern?
    Two - While it may be possible for those on the outside of these situations to overstate the importance of a technology for OUR benefit it's an irrelevant point. What matters is how useful it is for those on the inside, where even if it's tactical value is limited it's psychological benefit may be a game-changer. People behave differently when they know the world is watching - they can be emboldened to go farther than they otherwise would - and governments who fail to calculate that impact are doomed when they try their business-as-usual methods of repression thinking that the world doesn't see.

  • Comment number 7.

    Gene Sharp ...Dictatorship to Democracy ........says it all. Burma, Tibet, North Korea, Ivory Coast, Zimbabwe etc should be next. Of the 193 nations on the planet only 89 are free, 62 are partly free and 42 not free. These figures are of 2009 ...now Egypt and Tunisia are becoming free....let us get rid of the dictators. It is up to us ordinary people to rid the world of dictatorships once and for all.

  • Comment number 8.

    Social media help in raising awareness, only useful in areas which are relatively with better standard of life and good education. Like in my country where the level of poverty is at stake, it is very difficult for young people to heve access to ineternet and share ideas. I am so amazed with some media like the BBC which are at times very influential in proganda machinery. I cite the recent example from the recent elections in Uganda, where bbc right from the openning of the polling centers reported that ...." election where incumbent president Yoweri Museveni is widely expected to to win" this type of report is full of propaganda and is aimed at paralyzing the effoert confidents from the beginning

  • Comment number 9.

    Re: So has social media been a crucial part of the success of these protests? Is it more important for those of us following what is happening than for the people involved in the protests? What about the dangers of misinformation and manipulation? Is social media a help or a hindrance?

    Outlets like Facebook and Twitter have had an impact on the protests but I wouldn't say that they have made them a "success". One of the main issues I have with social media outlets being used as primary news sources is that they are open to misinformation and manipulation. People have started to place a value on using social media to distribute news which lets people feel connected to the world around them. This can be true in a sense, however it is more of a benefit for the individual posting the information than for others. Social media outlets also hype of giving us the "real" story but it is the "real" story according to one person. We shouldn't confuse information provided by social media outlets with quality journalism.

 

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