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Archives for February 2009

On the programme - Monday 2 March

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Zoe Behagg - web producer | 19:46 UK time, Friday, 27 February 2009

Comments (2)

Sofa update
It was in February 2008 when we first told you about the Chinese leather sofas which were causing agonising skin reactions in thousands of people. We were also the first to identify the cause - the sachets of a highly dangerous chemical, di-methyl fumarate or DMF, put in the sofas in China to stop mould growing.

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Lottery scams

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Rob Unsworth - editor | 20:47 UK time, Monday, 23 February 2009

Comments (8)

Most of us dream of winning the lottery, hitting the big time and bagging ourselves a fortune. Now, lots of you are being told that those dreams have come true thanks to some of the most convincing scam letters being circulated yet.

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Wintrust lettings agency

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Rob Unsworth - editor | 18:18 UK time, Monday, 23 February 2009

Comments (9)

Wintrust Residential is a lettings agency which ran two offices in East London. It claimed to provide the "most honest and professional service possible".

But we've heard from a number of landlords who say that, without telling them and without their permission, the business has moved people into their properties - and then changed the locks on the front door. On top of that, Windtrust Residential then didn't pay landlords the rent the business collected from those tenants. 

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Supermarket vote - the results

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Rob Unsworth - editor | 17:33 UK time, Monday, 23 February 2009

Comments (41)

Like it or not, supermarkets are a big part of everyday life for many of us. We were curious to find out your thoughts, so we asked you, and a staggering 36,308 chose to take part in our online supermarket vote.

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Supermarkets vote - how we shop

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Rob Unsworth - editor | 15:34 UK time, Monday, 23 February 2009

Comments (1)

Supermarkets are a massive part of the economy and our daily lives. We wanted to know exactly what you think about the stores where almost all of us do our shopping, and find out where you filled up your trolleys and why?

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Food intolerance test

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Rob Unsworth - editor | 18:08 UK time, Monday, 16 February 2009

Comments (50)

Julia Bradbury went under cover to reveal how a 'food intolerance' test available from high street gyms, spas and chemists is a waste of money.

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Bulgarian Dreams update

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Rob Unsworth - editor | 15:26 UK time, Monday, 16 February 2009

Comments (17)

On 9 February we featured the plight of two Brits who'd each paid tens of thousands of pounds for holiday homes that were left uninhabitable.

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Mini power steering failures

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Rob Unsworth - editor | 14:37 UK time, Monday, 16 February 2009

Comments (180)

The Mini is 50 in 2009. Once ever-so British, it was re-launched by BMW in 2001. Since then, more than a million have been produced worldwide and, as they say in their adverts, it's no ordinary drive, more a 'Mini Adventure'.

But some of you have found your 'Mini Adventure' is more a test of your nerves, because a crucial part of the steering system can fail without warning, and drivers can be left fighting for control of their car.

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On the programme - Monday 16 February

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Zoe Behagg - web producer | 19:30 UK time, Thursday, 12 February 2009

Comments (3)

Thank you for all your comments this week. On the Bulgarian Dreams report there has been some sound advice:

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The Bulgarian Dreams nightmare

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Rob Unsworth - editor | 17:51 UK time, Monday, 9 February 2009

Comments (40)

Buying property in England is difficult enough, but buying abroad can be a real nightmare as dozens of Watchdog viewers have found out. They've contacted us because they've all been taken in by the same company.

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Snow disrupts services in Britain

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Zoe Behagg - web producer | 14:59 UK time, Monday, 9 February 2009

Comments

Record levels of snow have affected everything, from flights to supermarket food delivery vans. As much of the country is ground to an icy halt, we look at a few of the companies who've been unable to provide you with their usual service. Whether it's the planes, trains or food on your plate, read on to see what they have to say.

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Illegal knives sold on eBay

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Zoe Behagg - web producer | 11:27 UK time, Monday, 9 February 2009

Comments

They've become one of our favourite places to shop. With over 17 million items for sale on their website, forget about the high street, you can get whatever you want on eBay.

However, not everything we've found on eBay over the years has been what you'd expect from the biggest name in online trading. This time we're not talking about fake handbags or dodgy designer goods. Now we've found dangerous weapons, designed to harm, openly for sale.

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On the programme - 9 February 2009

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Zoe Behagg - web producer | 20:52 UK time, Thursday, 5 February 2009

Comments

We've been enjoying all your comments this week. The Watchdog supermarket vote has got many people fired up and uncovered a range of shopping habits.

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Mix-up with water bills

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Zoe Behagg - web producer | 18:44 UK time, Monday, 2 February 2009

Comments

Water companies say that water metering is the fairest way to pay for your water, because you're only billed for what you use. Roughly one in three homes has one, and on average, depending on the size of your family and your usage, a water meter can save you £50 a year.

But some people who'd hoped their meters would bring down their bills have ended up in very deep water, paying not just for what they themselves had used, but for their neighbour's supply too.

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Citywatch clamping

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Joe Mather - series producer | 18:12 UK time, Monday, 2 February 2009

Comments

Having your car towed can wreck your week. You have to dig out all your paperwork, find your way to the car pound and then grit your teeth as you stomach the fine. It's hard to swallow - even when you know you've parked somewhere you shouldn't have. But what if your car has been towed away and you're absolutely convinced you haven't done anything wrong? Well, the Watchdog team have received a number of complaints about London-based clampers Citywatch Parking Enforcement Limited, and decided to investigate.

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Ruthbridge - chasing debts

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Rob Unsworth - editor | 18:02 UK time, Monday, 2 February 2009

Comments

Watchdog has already revealed how hundreds of you received threatening letters from a company called Lowell Group. The letters demanded money relating to debts that weren't explained and, sometimes, didn't exist. Since then, even more of you have been in touch with similar complaints, and not just about the Lowell group.

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Supermarkets - where do you shop?

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Zoe Behagg - web producer | 15:51 UK time, Monday, 2 February 2009

Comments

Even in these difficult times there's one area where business is still booming. The supermarkets. Last year we spent £113 billion at the checkout. But the supermarkets are taking no chances in 2009. With all of us being more careful about how and where we spend our money the big supermarkets are cutting their prices like never before to make sure that when we do our weekly shop - it's with them.

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