Vauxhall update
Following further comments on this site from Vauxhall owners who've experienced the problems reported on Watchdog, Vauxhall has reiterated how seriously the company is taking this issue - and its commitment to tackling it. It has also made clear it only affects the models named on the programme.
Our report on Monday 12 January revealed there can be two problems with the fuel system on some Vauxhall cars with 2.2 litre engines - Vectras and Signums produced since 2003, and Zafiras made since 2005 (click here for full report).
Your comments
The item provoked a huge response, with some of you saying you'd experienced the same problems highlighted in our report - and more than once. But Vauxhall is confident that's now far less likely to happen, because it has modified the fuel pump that's caused most of the incidents.
And while the fault with the regulator highlighted on the programme "is still an issue", the company has told us its engineers "are working on it with all haste".
We'd also been contacted by owners of other models - not all Vauxhalls - asking if their cars had the same fault. We obviously won't publish allegations about any further models without checking them with the manufacturers concerned, and for their part, Vauxhall are quite definite that only the models we named can be affected.
It says: "We can state clearly that these two components (and the faults arising) are only fitted to and affect the 2.2 petrol engine in the vehicle types and range that we have already stated."
Repair costs
And in response to further concerns raised about repair costs resulting from these faults, the company told us: "We find that most of the customers who have experienced these faults have been very understanding and have been dealt with positively by our retailers. We have reviewed (against our records) all the 75 people who contacted us after the programme unhappy with the decisions taken on contribution, and in all cases they have been dealt with using the guidelines that we sent Watchdog with the relevant contribution to their specific case/vehicle age. Clearly if, for example, a car is six years old and way out of warranty, it does not fit within the guidelines and there will be no contribution".
Contacting Vauxhall
If you're concerned about either fault you can email Vauxhall or telephone: 0845 0902044 during office hours.
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well had my car just over 3 years this is the 4th time last time was fixed 29th september under 3 months the part went again i contacted vauxhall due to over 3yrs old its out of warranty and i have to pay for part not only that they are saying i need a feul tank flush and i have to pay for that nearly 400 pounds this wasnt done when in warranty but now i have to pay i am a single dad on incapacity benefits my tax and mot due now i cant afford this so now i have to sorn my car i have made many phone calls and they say they pay 30% out of a 500 bill i havent got that money i had to borrow from socail fund for my childs christmas. so now we have no car for getting him to football and other activites we enjoyed. this is clearly a vauxhall fault and should be a total recall and al cars fixed free of charge
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i sent this to vauxhall
well i am not happy car reg xxxxxx. my car has gone wrong 3 times for the same problem and was fixed under warranty. but now waranty has past i have to pay 70% but on top of that i have been told i need a feal and tank flush this may help cure the problem. i am a single dad that was injured in the army and now on incapacity benefits and brought the car out of my service money. i cant afford to pay this. i have borrowed money to pay for christams present from the socail fund, the car tax and new insurance due so now i have to sorn it and try and sell it. the last part was only fitted in september and i contacted vauxhall at begining of janaury 3 months it lasted. why wasnt an engine flush done then if that was a cure. i feel so let down i have brought two cars in past from vauxhall xxxxxxx from same dealer.now when things are bad you want to take what havent got for something clearly wrong with the car that has to be a design fault. i have made many phone calls and jouneys to sort this out please help as the only people that suffer is me and my son because now i cant watch him play football on sunday. thank you
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This is still not good enough when people have experienced, and are still experiencing, regular breakdowns and the costs incurred through poor quality control/ poor design regardless of the age of the car (we are only talking on average 4 - 5year old cars with relative low mileage - certainly very low mileage at the first occurrence). There is also still the safety issue involved however Vauxhall wish to play it down. I do not think that I should have to keep paying for this problem since it first happened to me at less than 30,000 miles, and in all probability happened to the original owner. Maybe I should try ringing him to find out and add his tally to my four regulators. I now carry a spare in the boot!
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I'm quite surprised that Vauxhall are laying the blame for the majority of the faults on the Z22YH's fuel pump, my own experience as the recipient of 3 replacement pumps (none to the latest 'fixed' standard) has been that the car will still move if the pump fails, and often will recover to normal performance between failure episodes before the pump is changed.
I've also had at least four fuel regulators replaced, and once a given regulator has begun to fail, usually when the car is in traffic and getting hot with little airflow in the engine compartment, then that's it until it has been allowed to cool down. In every case, and I've had it happen dozens of times, the car will be unlikely to keep moving for more than a few hundred yards once the "spanner" light has come on.
I am astonished that Vauxhall claim that only 75 people have complained to them about this, the tales both here and on the owner's forums are legion and show no signs of diminishing.
I am also surprised that a clear fault due to incorrectly designed parts can ever be laid at the customer's door as far as payment is concerned, although I know that there are other instances where this has happened with other manufacturers. In these cases the faults concerned are less serious in that they don't cause a sudden total power loss with serious safety implications.
It seems to me that the parts, supplied to Vauxhall by 3rd parties, should be replaced free of charge and Vauxhall should then claim against their suppliers who have let them down.
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My vectra was 14 months out of warranty so 4 1/2 years old this still does not qualify for any contribution towards the repair, what guidelines have been sent to watchdog?
I did E mail vauxhall yesterday, saying if they had faith in the fuelpumps now why not give them the same warranty as a new one would have on a new car. this would give 3 years peace of mind to owners, and if it's true the problem and the problem was sorted would cost nothing to vauxhall.If they dont agree it may point to the fact they still have no faith in their products. In the end customers will vote with their feet and another
comany will disapear.
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I have just received a letter from Vauxhall Network Q in the Post today offering 75% of Breakdown Cover.
To Quote "Don't forget, bad luck can affect new cars too. Of course you may wonder whether you need breakdown cover, driving a fairly new car. But some of the most common incidents... have nothing to do with the car's age or condition and could leave your with a large recovery bill. These days, just being towed from the motorway could cost more than £150. As a Network Q owner we wouldn't want you to get caught out...."
Coincidence? Are Vauxhall acknowleding a problem, or a cynical cashing in on the issue? I don't know, but it seems rather insensitive.
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I am also the unfortunate person who bought a 55reg Signum 2.2 from a main dealer and like many have had to get the car recovered back to the dealer after only 11 months of owning it as not road worthy. We had the same cutting out problems 4 months ago and Vauxhall were great in collecting the car, supplying a replacement car and repairing the car foc ( Service one would expect).The car cut out again last week whilst doing 50mph at rush hour!!
We had the car recovered by the RAC back to the main dealer and now they are refusing to look at the car without us paying £200 for the first part of diagnosis. The car is still within the 12 month warranty period issued when we purchased it and we paid alot of money for an extended warranty which Vauxhall claim is worth nothing. Have spoken to Vauxhall head office and they quote me, pay the £200 and they will inspect the car,Why should we? This is my wifes car and she will never drive it again as she transports not only our children but others as well. The service from Vauxhall is totally unsatisfactory even though they have known about this fault since 2003!! To make things worse they offered me £7000 less than i paid for it 11 months ago if i would take a refund!Disgusting. I have taken this further as people need to know about this as these cars are dangerous.
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I have a zafira - 5 years old 1.6 dual fuel but have also experienced problems with the engine cutting out, and last year lost power whilst in on hols and had to have work done.
Power loss has started again - could this be same problem with this version of zafira?
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Hello ,as an owner of a Vectra 2.2 direct which is now 3 years and 6 months old . After viewing the watchdog programme I now realise that the problems I have been having with my car are the same as those covered on the programme . I have had the warning light coming on for about four months, usually after stopping and restarting engine the light has gone out ,but recently the light has come on after the engine has warmed up and not gone out upon restarting . During the last month the fault has got worse ,if I drive more than five miles and stop , the engine often refuses to start or starts and then cuts out after a few yards. When the engine cuts out the car is vertually unsteerable , I was left stranded on a busy bend half on the curb after this happened last week. My wife and I are both disabled and have now lost all confidence in the car . I have not taken it to my local dealer for investigation as it is now out of warrenty and there is no way I can afford to pay for any repairs .
My wife and I are both living on small disability benefits ,we bought this car one and a half years ago , on a four year hire purchase agreement ,so now we have a car which we are still paying for that we cannot use . Our last three cars have all been Vuaxhalls which we were mostly quite happy with , as we were with the Vectra until recently.
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Since your car is within its fourth year, there is a better chance of getting a contribution from Vauxhall than if it is over 4 years old.
I know you have said that you cannot afford the cost, but equally you have an unsaleable item that costs money to keep even if not used.
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Sidders05, what is the exact registration date of your 55 reg Signum, it could still be covered by the manufacturer warranty if registered late enough.
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My parents have a Vectra 2.2 which is potentially affected by this problem. They are disabled pensioners and are now afraid to use the car. Despite it being an 04 reg car, it still has only 33k miles on the clock. As this problem is said to occur when the vehicle is relatively new, we are all a bit concerned that it could still affect their car due to its low mileage. We haven't heard from the dealership as yet - what do you suggest? Obviously a £400 to replace the fuel pump is out of the question to them!
Thanks.
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With reference to your vauxhall signum issues, I too own a Signum 2.2 petrol vehicle and have experienced same problem. Having contacted Vauxhall and reported my concerns, they have informed me that they are unable to help until the fault re-occurs as the garage which examined the vehicle was not a Vauxhall Main Dealer and therefore any report issued by them is not valid. In order for me to continue with my complaint, I am required, at my own expense(£40-£100), to have the fault re-confirmed by a Main Dealer,and at a %cost,repair the fault, although the car is only 1 month out of warranty. Surely,as a safety concern alone, this cannot be a correct proceedure.
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Hi all I do fill sorry for all the customers who cars have failed due to vauxhalls problems. I have worked within the warranty industry for some time and with the manufacture I work for today I feel that vauxhall should of recalled all effected vehicle. The manufactures I work for today are still giving free warranty to vehicles 1999 onwards for a common engine problems which occured. I feel that vauxhall should offer this free of charge with a full service history to vehicles that are out of warranty. It was a common fault with the models and they knew about it. Just reading some of the comments I feel for you guys. People having to sorn there vehicles of the road because they cant afford the repairs. Shame on you vauxhall!!!!!
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I contacted Vauxhall only to be told that they can't help me and i will have to pay for any repair work myself
My car is a Vectra 2.2and it was bought from Vuaxhall in 04 Jan. It only has 35000 and yet i have replaced the fuel regulator once already when it car was out of warranty and now i had top replace the fuel pump and yet the issue is not resolved.
Why is Vauxhall getting away by turning us away. Can watchdog please help us
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have a zafria 2.2 sri had the same problem as mentioned in your program with the fuel regulator contacted vauxhall and fobbed off with we are looking in to it could be a problem with the fuel i am using said to them if thats the case why is only vauxhalls suffering this problem what do i do when my warranty runs out i cannot afford to have this part changed ever six months like some people appeared to have had done at £200 a time vauxhall need to be a lot more proactive in there customer service
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Those that have had the fuel pump failure outside of warranty should not be hopeful of any contribution from Vauxhall. I had the failure in October 2008 and the warranty had expired in June 2008. I contacted Vauxhall requesting a contribution towards the £500 repair bill and they have refused to pay anything. I don't think I will be buying Vauxhalls again.
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Will watchdog be following up this report. My car is the exact model affected and has lost all power on the motorway. I contacted Vauxhall after the show but they did not offer any help towards repair costs. My car is 4 years old so out of warranty
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After a week vauxhall have said that they have no plans to extaens warranty to prove they have faith in replacment part. all i can take from that is that THEY HAVEN'T FAITH IN THEIR PRODUCT.Us
Customers will need to vote with our feet. They have now lost any future sale from my family,between us running about 9 cars. If as a company they can afford to loose sales i hope they don't go cap in hand for government help, from us taxpayers who they in turn are not willing to assist, when they have produced shoddy cars.
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My car is also a 2.2 direct petrol design and is an 05 plate. Like all the other vehicles it lost power whilst driving down a busy motorway on january this year, once again the petrol pump, the cost £400, I have contacted vauxhall several times, the last email said, as it is out of warranty and due to the age of the vehicle they are not willing to do anything,
Where do i go from here?
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my 2.2 vectre sri 04 has had this problem for 18 months ,diagnostic check april 08 told by dealer fuel pump etc £600 plus.contacted vauxhall last week they rang today unwilling to contribute (car to old)i think all these cars need a recall because driving is highly dangerous.cutting out every journey.
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I am a frustrated consumer, i have now emailed the trading standards to seek some advice.
I will try and go all out to get this issue looked at
May i suggest the others whom are affected to get in touch with the Trading Standards as well.
Perhaps seeing the volume of people who are affected, will force Vauxhall to take responsibility.
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Since these faults are viewed as a serious safety issue there is a route to have this examined by VOSA, the Vehicle and Operator Services Agency who also handle the notification of manufacturer recalls in concert with DVLA.
Details can be found on VOSA's web site.
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I have been conducting an on-going correspondence with Vauxhall. Their customer services have been polite but refuse to face the prime issue - they replaced the petrol pump with an improved model in February 2008 because of problems with the original and did not inform customers or, it appears, their dealerships.
Had the information been available many of the dangerous situations could have been prevented, and some of us would have been able to take advantage of the warranty instead of forking out £600+
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And another one! My car is a 2.2 Petrol Vectra 05 plate purchased new, 44000 miles, regularly serviced. Again like other vehicles lost power on M6 Birmingham in rush hour traffic early January, fortunately managed to get to hard shoulder, more by luck than anything else with the famous 'Spanner' on display. On restarting the car, it went into limp mode, finally being recovered by the RAC.
How Vauxhall can say this is not a safety issue is beyond belief.
Following several phone calls with Vauxhall Customer Services Line, the end result was - 'Your case has been considered and Vauxhall are not willing to make any contribution to the repair work'. Despite the response from Vauxhall the Dealership still contributed to the labour costs, however the bill was still £684.00 which fortunately I am able to pay, unlike some other people. Also Sales at that Dealership were willing to trade in my car without repair against a new Astra Sport. Prior to this happening I was considering an Astra Sport which would have been my sixth Vauxhall. Not the Dealership's fault and I have some sympathy for them but the end result is this customer will be taking her business elsewhere. Vauxhall's attitude over this appears that they are not interested in losing custom, display little care for their Dealerships or customer loyalty. What will it take for Vauxhall to acknowledge this is a safety issue and order a recall. Perhaps the Chairman and Managing Director of Vauxhall CW (Bill) Parfitt may consider this to be a safety issue if it happened to him or a member of his family, shame on you and your Company.
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I have a vauxhall zaphira 2006, in Dec it started to overaccelerate and then slow and smoke, it wa recoved and taken to my local garage who had a quick look and said that there was a total engine failure and to take it to my local vauxhall garage as it was still under warranty, rang them they refused to see it under warranty as another garage had look at it, though they had only look at it came up with numerous comments, i had used the wrong oil, was probley in the wrong gear, contacted vauxhall they said get it to a vauxhall garage, i said i could not do this as they refused to see it! contacted the citzens advice they told me that dealerships have the right to see who they want, went back to vauxhall they said get it to dealship explained catch 22 situation and they parrot fashioned gave me the same response over and over! I have had to pay for a new engine on a car less than 3 years old and that has done 18,000 miles and after my garage stripped engine said that it was due to the fuel regulator flooding my engine with diesel, and blowing the tips of the piston ito the side of my engine and i was lucky to stop otherwise i may not have got out othe car. I have just been fobbed off by vauxhall and the finace company that I still paying for it with and after paying 3,500 for all the repairs feel that vauxhall are just passing the book and my finace company is doing everything to get out of paying despite that under the "implied goods act" that citzens advice bureau and solicitor have quoted they are liable towards repair costs.
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im also having this problem in my 04reg vectra estate.
Either the engine management light comes on and wont let me go over 3000 rpm, or the spanner through the car comes up and i cant do more than 25mph!
A few times its stalled completely when ive dipped the clutch to stop. If this isnt a safetly issue then i dont know what is. The worst time was when it stalled after coming through the dartford toll booths, nearly had a land rover go straight into the back of me, and i had my 3 year old nephew in the back at the time.
Ive not long had to pay out £1400 to have a new gearbox, clutch and slave cylinder fitted! not bad for a car thats only 4 years old! The drivers window fell out a few days ago too. Every couple of months im expected to spend out hundreds or even thousands on mainaining this car, its not a prosche or an aston martin its a vauxhall.
Im never buying another vuaxhall again and will deter as many people as i can unless something is done about this. Not long had to have a new handbrake mechanism fitted too as that was a known fault, nice to see some consistency in their quality. What will happen next? The engine drops out when im driving down the road??
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FLEURMIDLANDS wrote:'Perhaps the Chairman and Managing Director of Vauxhall CW (Bill) Parfitt may consider this to be a safety issue if it happened to him or a member of his family, shame on you and your Company. I wrote to Rick Wagoner GM's OEM he not much better and passed the buck to Bill.
Anyway I see sales of the Vectra replacement 'Insignia'(I call it the 'Duck Billed Platypus') are doing well. You can buy it in our area for the same price as the outgoing Vectra, up to £5000 off.
If Vauxhall do not get their act together on this and the many other issues, I can see the Vauxhall badge disappearing very soon.
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I had fuel pump regulator failure in May 2007, April 04 2.2 Vectra. The diagnosis and repair was done outside of the Vauxhall dealership, purely down to cost.
Wrote to Vauxhall and after much delay was given a definite NO to any compensation as the fault was not handled by a Vauxhall dealership.My communication with Vauxhall was resurrected having seen the report on Watchdog. The same negative response came back from Vauxhall. It does not seem that the Watchdog investigation has changed anything for any of the owners that have experienced the same concern.
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After many years of being a loyal Vauxhall customer, I switched brands after having to bang my head against a brick wall, such is the extremely poor attitude of Vauxhall and its dealers.
I have just had my 2000 X reg. Skoda Octavia serviced and MOT'd and the mileage is over 66,000 way past any Vauxhall warranty would cover. I have a Skoda warranty with the car and I can renew for another 12 months, by which time the car will be ten years old.I have two faulty key fobs which will be replaced without question, no fuss, no bother! Nothing is too much trouble and the Skoda dealer treats its customer with respect, the complete opposite of a Vauxhall dealer.
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I purchased a Vauxhall Vectra 2.2 TDI back in Nov 2005 and within a week of purchase the engine management light would come on limiting performance when overtaking on an incline. This problem has persisted despite numerous visits to Vauxhall Dealers without remedy and also if you park the car on an incline for a length of time the car refuses to start UNLESS you face it down the hill. The car is a second hand purchase through of 53 reg and was financed through motability as its for my disabled son.
Vauxhall have said the problem would have been easily diagnosed if it were the fuel regulator/pump which I find laughable since it took someone like the BBC and Watchdog to get some acknowledgement of a problem existing for us who are at the end of their tether. Vauxhall have remained as unhelpful and offer no assistance.
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Watchdog first reported this story on 12th Jan and despite 2 months having past nothing seems to have happened. It’s clear the problems are very common and in some situations could certainly be described as a safety issue.
Like many who has posted, I await my next breakdown with fear. I only hope it occurs somewhere safe and not in the fast lane of the motorway or in the middle of a busy junction.
When are Vauxhall going to take this seriously, engineer a revised fuel regulator and organise a recall?
We are in danger of Vauxhall going bust before these issues get resolved and then where will that leave us?
Come on Watchdog please follow this story up and force Vauxhall to do the right thing!
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I thought I would just post on here it is a bit late but just to make sure I am included in stats. We bought a 1 year old Vauxhall Signun 2.2 04 plate from a Vauxhall main dealer in 2005. The electrics have always been a problem. I couldnt belive it when I saw the Watchdog problem as it was describing the latest problem we had with this car. I had just had it fixed, and the problem the spanner warning light kept coming on and several times it cut out (once on a roundabout) or lost power. And yes the fault was diagnosed and traced to the FUEL PRESSURE REGULATOR. Total Bill £135.70 on the 8th Jan 2008.
I contacted Vauxhall on the number given on the programme I just couldnt belive it. I eventually got through and was given a case number but I have not heard anything since. But of course my car is also out of warranty. I expressed my concern to the guy on the end of the phone as the car when it lost power also loses steering but he only said if it goes wrong within a year they would put another one on.
I lost confidence in the car a long time ago and would love to change it but it is probably only worth tuppence by now and I am unable to afford a new one.
Thanks for bringing this to our attention.
Regards Artyfarty6101
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Just returned home after a further failure today, same symptoms as ever, car died after being left for 15 minutes before restarting, then again after doing the weekly shop.
I had my fuel pump replaced with the modified version in early February after the last (of 7) previous repairs in late October 2008 where the fuel pressure regulator and ECU were changed.
So, back on the phone to Vauxhall again tomorrow I think.
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After another two weeks it looks as if there is some light at the end of the tunnel. My car spent another week with my local Vauxhall dealer, and has been returned after being fitted with a modified fuel pressure regulator, apparently a batch of these have been released by the manufacturer. I was told that there are several modifications to the internal parts.
I'm now hoping that this will resolve my problem, but I doubt I will be sure until the end of the year after the summer has been and gone.
Since my initial problems began while the car was within its warranty period, all of my 9 or 10 separate failures have been fully covered by Vauxhall.
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A week ago my Vectra failed for the 3rd time in a year (1 fuel pump and 2 fuel regulators) and due to the danger this fault poses to me and my young family (repaired for free as I paid for the same repair 6 months ago) and the towing and wasted days and hours to get it fixed I got the car back and went straight down to a Ford garage and got shot of a what should be a perfectly good 4yo 60k mile car at great cost to myself. Vauxhall's responses by email are terrible and the garage admit this problem is endemic and fully understand customer dissatisfaction. Also had a windscreen wiper unit go which seems to be another regular fault with a redesigned replacement part.Now I need enough money to get rid of our other Vauxhall out of principal and will never touch their product again. Their attitude to this defective product is beyond contempt - did not even respond to my very polite email telling them about the latest failure ....
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same old story i keep hearing......Vauxhall come on do something!!!!
Came out of b&q store after being in the store for 15mins , Started to drive up the road and my 2005 vauxhall signum 2.2 direct just died on me pulled over and restarted the car all ok, thought nothing of it!!! maintenace light came on the went away.
Then a few days later my wife with my two young children was droping me off to pick something up and was going to meet me later. 5 mins later I got phone call to say that the signum had just cut out on a very buzy roundabout and my wife and kids were in a bit of a state.
Got to them asap and got the car to a safe place, my wife and children got home by other means. had another go of the car 15mins later it was fine, other than the warning light coming on then going off. Drove home and got the car booked into my local vx dealer.
That evening found the report on watchdog very concerned now.
Took the car in it was hooked up to the computer and low and behold fuel pump and regulator faulty what a suprise!!!
My dealer were very helpful and gave me courtsey car as it was so late in the evening and promised to call vx customer services concering the pump and regulator, as there was a known fault with these and hopefully get me some help with the payments.
my car reg date is 05/07/05
my car was brought last year 2008 and a full service history with it and network q till 14/03/09 and i just had the full major service done on the 21/2/09 so all up to date and a gold member of vauxhall.
So all of this im sure to get a little help. No chance the dealer had call vx customer services and they had said no way my warranty had run out last year and no claim could be made. i rang the vx customer services myself and again i was told the same, also the network q was nothing to do with them it was just an insurance policy. in the end i did get them to call network q and again was told that the policy had gone out of date on the 14/03/09 only 1 half months ago, and they would not help with the costs
The staff at vx customer services were not helpfull at all and have heared this story many a times over, but would not admit that there was a problem a BIG problem.
So that was it after my local vx dealer tried and reduced the price abit i got a bill for £602.39 not very happy
i asked for all copys of bills, documentations, I also got hold of a copy of a data sheet for the dealers highlighting the defective parts
proving that ther is a problem with these engines.
All these cars should be recalled and fix at no extra cost, will it take the death of someone for vx to take these defective parts seriously???
i will be writing to vx in due course for a full refund no one should have to pay for a defective part.
Watchdog please, please, please could you get back onto this
i also have a work college who's signum had to have new pump and regulator last year, thought nothing of it till now!
When my car was in for its major service i think i should have been told that there maybe a problem with the defective parts.
lets get onto vx
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My 07 plate Vauxhall Astra has been into the dealers twice with both an intermittent steering problem, and also with the issue of cutting out whilst moving. They cannot make the car fault at the dealership.
I contacted Vauxhall today to ask them what I could do. they told me that it was not a known problem. Afterwards I come online and find out that, quelle surprise, it is actually a very well known problem. So I ring Vauxhall again quoting the Watchdog investigation.The Customer Services advisor tells me that as I cannot "prove" that that I have the problem they will do nothing. I point out that the nature of the error makes it difficult to "prove" or demonstrate on at a dealership. He told me that I could not know that it was the same problem because I am not "a mechanic". He also refused to put me through to a supervisor or Senior Manager.
The arrogance is breathtaking. I have a car that is unreliable (won't always start) and unsafe (cuts out whilst driving). It is under warranty but Vauxhall refuse to fix it. I really hope that Watchdog take this up again because Vauxhall, contrary to their latest report, are certainly not listening.
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