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On the programme - 26 January 2009

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Zoe Behagg - web producer | 18:53 UK time, Thursday, 22 January 2009

Financial advice
Many of you have written in this week to request a copy of the Watchdog financial health check factsheet.

You can request a copy by writing to:

Watchdog
BBC TV
London W12 7TQ

Or download a copy here. It has advice from our finance experts on mortgages, debt and savings.

You can also read and share financial advice in the Watchdog blogs. Peterbanker says:

"It is a pity that children are not taught to learn about finance in their early years as this would alleviate problems in later life."

Read more comments on the report and join in the discussions.

Vauxhall update
Your comments are still flooding in about faulty fuel pumps. Vauxhall is taking this issue seriously and is committed to tackling it

Read Vauxhall's updated response.

Coming up on the programme

We'll investigate the debt collectors chasing mobile phone users for debts they may not even owe and uncover yet more problems with energy meters.

Plus, we revisit the family who are £10,000 the richer because they took on a big holiday company.


Post your comments below.

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  • 1. At 8:07pm on 23 Jan 2009, sean1sean wrote:

    This comment was removed because the moderators found it broke the House Rules.

  • 2. At 8:20pm on 26 Jan 2009, candhmum wrote:

    I would just like to say that I found the banks' representative to be really patronising. Also, He showed that he has not had to manage on 19k takehome for a family of 4. How dare he state that we should be more organised and plan ahead for things like overdrafts, etc. When we tried to pay off our £250 overdaraft we were told that it would go against us if we had to apply for another one within 5 years! As a family we don't have any debts except a secured loan of under 50% of the value of our home and therefore we are cosidered to have a bad credit rating. I have always been a scinic and this present climate is not helping.

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  • 3. At 8:53pm on 26 Jan 2009, angelbuffer wrote:

    i would like to have asked the Banks representative about the safety of Irish Banks.Large numbers of UK residents invested with the Post Office to find their investment was actually with an Irish Bank.Initially deposits were covered by the FSA but now due to the fact that the Irish Government has guarenteed all deposits the FSA guarantee is no longer valid.In the event of an Irish Bank collapse can the Irish Government refund all deposits?

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  • 4. At 10:32pm on 26 Jan 2009, TheOldFox wrote:

    candhmum is quite right about the comments from the banking representative. In fact, I would say that he (banker) was displaying the continued arrogance that one would have expected to diminish given the fact that the banks have been saved by the UK taxpayer and found guilty of reckless behaviour.
    Gordon Brown seems to think that he can influence the banks. Think again! Nothing short of full scale nationalisation will bring them to heel.
    I feel that the interviewer let the banks off the hook. Why is there no mention of the credit card rates of interest that would thrill a usurer. Rates well over 30% per annum are being charged by some banks. How can this be justified when bank rate is just 1.5% and LIBOR rates are under 2%? The reason given is that the banks are having to pay more for money! Well, 12 months ago Bank Rate was 5.5% and LIBOR well over 3%. More lies and more arrogance from the banks! They will still find a way to give their executives vastly inflated incomes. Wake up Mr Brown and Mr Darling!

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  • 5. At 12:18pm on 27 Jan 2009, fbxiii wrote:

    I went over my overdraft limit by £1.29 in November. The bank (LloydsTsb) took the charges out in January which sent me back over my overdraft limit and now I have been charged £75 again. I have spoke to my bank manager to say I have not got the money to cover the charges they will take in February and they basically said it was 'tough' and I will be charged again. I think this is unfair as I have kept within my limit but they will keep charging me for their charges taking me over my limit!! Ok, being charged once is alright, but to push me into a 'hole' like this is terrible!!

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