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On the programme - 19 January 2009

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Zoe Behagg - web producer | 19:01 UK time, Thursday, 15 January 2009

Vauxhall cars
The comments on the Watchdog reports have been coming in thick and fast this week, especially on the Vauxhall report. Huge apologies to those of you who wrote in but haven't had your comment published.

Unfortunately we're unable to post any comments that don't directly refer to the petrol driven Vauxhall Vectra, Zafira and Signum 2.2 models, which were the models we investigated in the programme.

We have first hand, verifiable evidence that there are problems with these engines and while we're aware that there may be problems with other brands and models, and indeed with other brands, we're not in a position to prove it without further investigation. This is a legal necessity which we recognise is frustrating for people on the website.

We do hope you continue to enjoy Watchdog and participating in the online discussions.

Zavvi refunds
Following on from our report about Zavvi, you've been blogging and sympathising with some of their staff. You've told us you've seen staff being sworn at and, in some cases, even having things thrown at them by customers who are angry that they're not able to redeem their gift cards and vouchers.

Theinvisblegrrl says: "At one point a member of the public grabbed a member of staff in a headlock and frogmarched him outside."

Blue-eyedSiobhan13 points out: "People should remember that the staff in Zavvi do not know if they are going to have a job soon, and that is a horrible feeling."

This is obviously a stressful time when many staff are uncertain whether they'll lose their job. But, at the time of writing, there's news that HMV is to snap up 18 stores. There's hope that HMV may keep some of the Zavvi staff on this move.

Coming up on the programme
We had a great response to our financial questionnaire, with many of you writing in to ask for one-to-one advice with our financial experts.

So Nicky, Julia and Paul - accompanied by experts in utility bills, remortgaging, managing credit and pensions - have gone to Milton Keynes to offer people a one-to-one appraisal of their financial health. Watch the programme on Monday 19 January to see the results. And we'll have exclusive videos on the website with the finance experts, sharing their tips for saving money in the months ahead.

We'll also have the latest on why some companies who've gone into administration continue to trade in cold hard cash but have stopped accepting vouchers, as well as the man brazenly chasing holidaymakers for thousands of pounds they don't owe.

You can watch the programme on Monday at 7.30pm on BBC One.

Comments

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  • 1. At 10:21pm on 15 Jan 2009, bobkidory wrote:

    have just been to the supermarket. First I checked on line to compare prices but found they were nearly all the same. That is they,ve all increased their prices by the same amount. About a month before xmas I was buying my favourite tipple (well known whisky)2 one litre bottles for twenty pounds.Just before xmas it went up to forteen pounds per one litre. The price now at all leading supermarkets is nineteen pounds! (80% increase)
    On slightly different subject why are potatoes exactly double the price in supermarkets compared with greengrocers? I am fortunate to live within walking distance of 3 greengrocers. The price is usually 20p per pound or 39p per kilo. Supermarkets are usually 78p per kilo. And why are jacket potatoes twice the price of ordinary potatoes. I asked my greengrocer what make they were and she said they can be any make it,s just the ones that won,t fit throught the mesh when sorted! I can only assume there is price fixing in operation with the supermarkets.
    Don,t worry government there,s no danger of deflation, prices have gone up 30% in the last month!

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  • 2. At 8:22pm on 19 Jan 2009, ceejay44 wrote:

    Saw an item on TV today about an onion farmer going out of business because he was being paid peanuts for his onions. So I took a look at costs, and found that the wholesale price of onions works out at something like 17p kilo - supermarket prices? - around 88p kilo.

    Potatoes are even worse - wholesale price around 13p kilo, supermarket around 90p... No wonder the supermarkets are racking up the profits...

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