New car problems? Try Dom's downloadable letter!
Tonight, Dom Littlewood had some advice for viewers who are having problems sorting out the faults with their brand new cars.
He looked at what rights consumers have if they want to return a new car that has a fault.
If you need to return your new car, Dom's top tips included reporting the fault straight away, not driving the car and putting your complaint in writing.
If you need to complain in writing, our template letter may assist you.